SM City Santa Rosa

SM City Santa Rosa is a major shopping mall and mixed-use commercial complex in Santa Rosa, Laguna, Philippines. Owned and operated by SM Prime Holdings, it is located along Manila South Road, also known as the Old National Highway, at the junction with the Biñan–Santa Rosa Access Road in Barangay Tagapo. The mall opened on February 17, 2006, becoming the first SM Supermall in Laguna province. The original complex occupies approximately 17 hectares and has an estimated gross floor area of about 170,000 square meters. Its tenant mix combines department-store and supermarket anchors with specialty retail, dining, consumer electronics, home-improvement, fashion, and entertainment offerings. Major anchors include The SM Store, SM Supermarket, Ace Hardware, SM Appliance Center, and the mall food court. Other notable retailers include Uniqlo and Miniso. The entertainment component includes four digital cinemas and The Rainforest, a central garden and public activity area. The mall has more than 350 shops and a broad selection of restaurants and food outlets. The property expanded beyond its original retail footprint through the Cyberzone, which opened in October 2012 in the former Event Center area. A substantially larger Expansion Wing opened on June 24, 2022, adding approximately 75,599 square meters and bringing the reported combined gross floor area of the mall complex to roughly 261,463 square meters. The expansion introduced an LED staircase, an ice-skating rink operated by SM Storyland, H&M and Decathlon stores, and an SM Game Park. The enlarged complex also reinforced the mall's role as a regional leisure and family destination rather than only a conventional retail center. Sustainability infrastructure is another feature of the expanded property. A rooftop solar installation comprises 5,772 panels with an approximately 3.088 MWp capacity and reported annual production potential of up to 4.292 GWh. The system is described as supplying about 15 percent of the mall's electricity. The complex is also being developed as part of SM Prime's broader SM Estates or SM Lifestyle Cities concept, integrating retail, offices, residential property, transport facilities, and other urban services. The commercial ecosystem includes the SM City Santa Rosa IT Center, a 12,092-square-meter portion designated as a special Information Technology Economic Zone by the Philippine Economic Zone Authority in June 2025. The Core, a three-tower BPO office development within the complex, is planned with at least 27,000 square meters of leasable office space. One tower is complete and two were reported under construction in the reference material. The office component is connected to the mall by a footbridge and includes podium parking. iQor opened a new center in the development in 2018. The property also connects retail activity with residential and regional transportation infrastructure. SMDC Park Residences, located behind the mall, is a 14-tower mid-rise condominium development with 1,864 residential units and a central park. The Santa Rosa Integrated Terminal opened on March 26, 2019, serving provincial transport routes under a public-private partnership arrangement. Jeepneys, minibuses, and tricycles also serve the mall, while a future North–South Commuter Railway station is planned adjacent to the complex across Manila South Road. SM City Santa Rosa has also been affected by several reported safety incidents, including a fatal 2015 shooting at an entrance, an escalator malfunction that injured mallgoers in 2023, and the deaths of two subcontractor workers in a septic-tank incident later that year. These events are recorded as incidents rather than evidence of a broader corporate scandal. The mall remains an active regional retail, entertainment, office, residential, and transport hub.

SM City Santa Rosa was developed by SM Prime Holdings as the company's first SM Supermall in Laguna province. It opened on February 17, 2006, along Manila South Road in Barangay Tagapo, Santa Rosa. The initial development occupied about 17 hectares and provided an estimated 170,000 square meters of gross floor area. From its opening, the mall was designed as a broad regional destination, combining The SM Store, SM Supermarket, Ace Hardware, SM Appliance Center, a food court, specialty shops, restaurants, cinemas, and public gathering areas. The mall's role expanded in October 2012 with the opening of its Cyberzone technology-retail area in the former Event Center. This added a dedicated destination for telecommunications, electronics, computing, and related consumer technology categories. The complex subsequently became part of a wider mixed-use development strategy associated with SM Estates or SM Lifestyle Cities, linking shopping with offices, housing, transport, and other services. A major physical expansion opened on June 24, 2022. The 75,599-square-meter Expansion Wing increased the reported total gross floor area of the mall complex to approximately 261,463 square meters. Its design included a prominent LED staircase and added an ice-skating rink by SM Storyland, H&M, Decathlon, and SM Game Park. These additions strengthened the mall's entertainment and lifestyle positioning while increasing its appeal to families and destination shoppers. The complex also developed office and business-process outsourcing facilities. The Core is planned as a three-tower BPO office building with at least 27,000 square meters of leasable space, four storeys per tower, podium parking, and a pedestrian connection to the mall's Expansion Wing. One tower was complete while two were under construction in the reference material. iQor celebrated the opening of a center there in April 2018. In June 2025, the 12,092-square-meter SM City Santa Rosa IT Center received special Information Technology Economic Zone designation from the Philippine Economic Zone Authority. Residential and transport projects broadened the complex's urban function. SMDC Park Residences, behind the mall, consists of 14 mid-rise condominium towers with 1,864 units and a large central park. The Santa Rosa Integrated Terminal opened on March 26, 2019, using the former south parking area and serving as a provincial intermodal facility. Local tricycles, jeepneys, and minibuses also serve the property, and a future North–South Commuter Railway station is planned nearby. The expanded mall includes a large solar installation of 5,772 panels with approximately 3.088 MWp capacity and reported annual output potential of up to 4.292 GWh, supplying around 15 percent of the property's power. Reported incidents include a fatal shooting at a mall entrance in 2015, an escalator malfunction that injured approximately 20 people in March 2023, and the deaths of two subcontractor workers in a septic tank in August 2023. The available reference material does not establish these incidents as corporate scandals. SM City Santa Rosa continues to operate as an integrated retail, entertainment, office, residential, and transport complex in Laguna.

• 2025

  IT Center receives PEZA designation

  [1]SM City Santa Rosaen.wikipedia.org

  The mall's 12,092-square-meter IT Center was designated as a special Information Technology Economic Zone in June.

• 2022

  Expansion Wing opens

  [1]SM City Santa Rosaen.wikipedia.org

  A 75,599-square-meter expansion opened on June 24, adding retail, leisure, and entertainment facilities.

• 2019

  Santa Rosa Integrated Terminal opens

  [1]SM City Santa Rosaen.wikipedia.org

  The transport terminal began operations on March 26 at the former south parking area.

• 2018

  iQor opens a center at The Core

  [1]SM City Santa Rosaen.wikipedia.org

  Global managed-services provider iQor held an opening ceremony for a new center in the BPO office development on April 27.

• 2012

  Cyberzone opens

  [1]SM City Santa Rosaen.wikipedia.org

  A technology-focused Cyberzone opened in October in the former Event Center area.

• 2006

  SM City Santa Rosa opens

  [1]SM City Santa Rosaen.wikipedia.org

  The mall opened on February 17 as the first SM Supermall in Laguna province.

A regional SM Supermall serving Santa Rosa and surrounding Laguna communities, combining mass-market retail, dining, entertainment, offices, residences, renewable-energy infrastructure, and public transport connections.

• Department store · 2006

  The SM Store

  The SM Store is a principal department-store anchor offering general merchandise, apparel, household goods, personal items, and other mainstream consumer categories within the mall.

• Grocery retail · 2006

  SM Supermarket

  SM Supermarket serves as the mall's grocery anchor, providing food, household supplies, and everyday consumer necessities for nearby residents and destination shoppers.

• Technology retail · 2012

  Cyberzone

  Cyberzone is a dedicated technology-retail area introduced in 2012. It brings together stores and services associated with electronics, telecommunications, computing, accessories, and related digital products.

• Retail and entertainment expansion · 2022

  Expansion Wing

  The Expansion Wing is a 75,599-square-meter addition opened in 2022. It includes fashion and sporting-goods retailers, an ice-skating rink by SM Storyland, SM Game Park, and architectural features including a prominent LED staircase.

• Cinema entertainment · 2006

  Digital cinemas

  Four digital cinemas on the second floor provide the mall's mainstream movie-entertainment offering and complement its retail, dining, and leisure facilities.

• Public leisure space · 2006

  The Rainforest

  The Rainforest is a central garden within the original mall complex. It functions as an open gathering and activity area, adding landscaped public space to the shopping environment.

• Family entertainment · 2022

  SM Game Park

  SM Game Park is an entertainment facility in the Expansion Wing, adding active gaming and family-oriented leisure to the mall's cinema, dining, and retail mix.

• 2025

  Formalize the IT and BPO componentStrategy

  Background

  The mall complex was being developed as an integrated retail, office, residential, and transport environment.

  Action taken

  The SM City Santa Rosa IT Center received special Information Technology Economic Zone designation from the Philippine Economic Zone Authority.

  Aftermath

  The designation strengthened the complex's role as a location for information-technology and business-process outsourcing activity.

  Source

• 2022

  Expand the mall into a larger lifestyle destinationStrategy

  Background

  SM Prime Holdings expanded the existing retail complex as part of a broader mixed-use development direction.

  Action taken

  The 75,599-square-meter Expansion Wing opened with new retail, sports, gaming, skating, and leisure facilities.

  Aftermath

  The reported total gross floor area increased to approximately 261,463 square meters and the complex gained a broader lifestyle and entertainment profile.

  Source

• 2012

  Introduce the CyberzoneProduct launch

  Background

  The mall created a dedicated technology-retail destination in the former Event Center area.

  Action taken

  SM City Santa Rosa opened the Cyberzone in October 2012.

  Aftermath

  The development added a specialized electronics and technology component to the mall's retail offer.

  Source

1. 1SM City Santa Rosaen.wikipedia.org