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Brand Wiki/Communication Services/Princess Cruises

Princess Cruises

Corporate brand

Unclaimed

An internationally operated cruise line offering premium ocean voyages, destination cruises, and onboard resort experiences.

On this pageControversies↘History↘

Last updated October 19, 2026

Contents

  1. 1. Overview
  2. 2. History
  3. 3. Products and positioning
  4. 4. Controversies
  5. 5. Marketing campaigns
  6. 6. Brand decisions
  7. 7. Recent events
  8. 8. Related entries
  9. 9. Sources

Company facts

Princess Cruises

Industry
Communication Services · Cruise Lines
Headquarters
Santa Clarita, California, United States
Founded
1965
Founder
Stanley McDonald
Parent
Carnival Corporation & plc
Website
www.princess.com
Country
United States
Group
Holland America Group
On this page9
  1. 1. Overview
  2. 2. History
  3. 3. Products and positioning
  4. 4. Controversies
  5. 5. Marketing campaigns
  6. 6. Brand decisions
  7. 7. Recent events
  8. 8. Related entries
  9. 9. Sources

Overview

Princess Cruises is an American cruise line owned by Carnival Corporation & plc and managed within the company’s Holland America Group. Founded in 1965, the line began by chartering ships for seasonal Mexican Riviera and Alaska itineraries. It developed from a small operator into a global cruise brand serving American and international travelers, with routes spanning the Caribbean, Alaska, Europe, Asia, Australia and New Zealand, South America, and longer world voyages. Its corporate headquarters are in Santa Clarita, California, although the company is incorporated in Bermuda as part of Carnival Corporation’s international corporate structure. The brand’s early identity was shaped by its use of chartered vessels and by its close connection with popular culture. The television series The Love Boat, which premiered in the 1970s and was principally associated with Pacific Princess, gave Princess Cruises unusually broad public visibility and helped associate cruising with romantic, accessible leisure travel. The company has continued to reference that relationship in marketing and onboard programming. Princess ships have also appeared in other television productions, including the Sun Princess in the Columbo episode “Troubled Waters.” Ownership and fleet strategy changed substantially over the following decades. P&O acquired Princess in 1974, and the brand later benefited from P&O’s acquisition of Sitmar Line in 1988. The Sitmar transaction brought ships and new-build projects into the Princess fleet, while a program of purpose-built vessels in the 1990s and 2000s modernized the fleet. The Grand-class ships established a recognizable large-ship design language, followed by the Coral class for Panama Canal and longer-distance itineraries and the Royal class, which introduced larger ships with expanded public spaces and contemporary resort-style facilities. Princess also expanded beyond shipboard accommodation. Its Alaska business includes Princess Tours, which operates land programs and rail excursions connected with cruises, particularly in the Denali region. The line has developed and used private or exclusive destinations in the Caribbean, including Princess Cays in the Bahamas. Its onboard proposition combines accommodation, dining, entertainment, youth and family activities, wellness, shore excursions, and destination programming. The MedallionClass platform further emphasizes digital check-in, wearable or mobile guest identification, onboard ordering, and location-aware service, although the precise features vary by ship and itinerary. Princess became part of Carnival Corporation’s present dual-listed structure when P&O Princess Cruises merged with Carnival Corporation in 2003. The merger placed Princess alongside brands including Carnival Cruise Line, Holland America Line, Seabourn, Cunard, and P&O Cruises within the wider group. The brand’s fleet has since concentrated on large contemporary ships, including Royal-class vessels such as Royal Princess, Regal Princess, Majestic Princess, Sky Princess, Enchanted Princess, and Discovery Princess. The company also operates smaller or differently configured ships for selected destinations and longer itineraries. The line was heavily affected by the COVID-19 pandemic. The Diamond Princess outbreak in early 2020 became one of the first widely reported major cruise-ship outbreaks, and later incidents involving Grand Princess and Ruby Princess attracted intense scrutiny. Princess suspended operations, sold or transferred several older ships, and resumed selected sailings in 2021 under health and vaccination requirements that later evolved with public-health conditions. Today, Princess Cruises remains an active global premium cruise brand, combining destination-focused itineraries with a large-ship vacation model and the distribution, capital resources, and shared services of Carnival Corporation & plc.

History

Princess Cruises was established in 1965 when Stanley McDonald chartered Princess Patricia from Canadian Pacific for winter Mexican Riviera cruises from Los Angeles. The ship was not designed for tropical service and lacked air-conditioning, so Princess shifted to Italia, marketed as Princess Italia, for its early Riviera program. The company later chartered Costa’s Carla C, marketed as Princess Carla. Jeraldine Saunders began writing The Love Boats while associated with that vessel, a connection that would later become central to Princess’s public identity. P&O acquired Princess in 1974. The division received ships including Spirit of London, which became the first Sun Princess, and the former Sea Venture and Island Venture, which became Pacific Princess and Island Princess. Those ships later became strongly associated with The Love Boat television series. P&O also acquired Kungsholm, later operated as Sea Princess. In 1981 Princess introduced calls at Palm Island in the Grenadines, and in 1984 Royal Princess entered service after being christened by Diana, Princess of Wales. The company expanded its Alaska proposition in 1986 by acquiring Tour Alaska, later developed as Princess Tours, and introduced Princess Bay in the Caribbean. P&O’s 1988 acquisition of Sitmar Line substantially enlarged the Princess fleet. Sitmar-related ships and new-build projects included Sky Princess, Star Princess, Crown Princess, and Regal Princess. Princess Cays, developed in the Bahamas beginning in 1991 and opened in 1992, became an important private-destination product. During the 1990s the line moved from a predominantly inherited and second-hand fleet toward systematic modernization. Sun Princess entered service in 1995 as the first of the Sun class, while Grand Princess, delivered in 1998, introduced the Grand class and was then among the largest passenger ships ever completed. P&O separated its passenger division in 2000 to create P&O Princess Cruises. Princess headquarters moved to Santa Clarita in 2001. The line introduced Coral Princess and Island Princess in 2002, ships designed around Panama Canal limits and longer itineraries. In 2003 P&O Princess Cruises merged with Carnival Corporation in a transaction reported at approximately US$5.4 billion, forming Carnival Corporation & plc. Princess then operated as one of the group’s principal brands, with executive oversight ultimately connected to the Holland America Group. The 2000s and 2010s brought continued fleet rotation. Older ships were transferred to sister brands or sold, while the Royal class began with Royal Princess in 2013 and Regal Princess in 2014. Majestic Princess followed in 2017 with design and deployment emphasis for the Chinese-speaking market. Sky Princess entered service in 2019, followed by Enchanted Princess and Discovery Princess, completing the principal six-ship Royal-class group. The pandemic was the most disruptive period in the company’s history. Diamond Princess experienced a major outbreak in February 2020 during quarantine in Japan. Subsequent cases on ships including Grand Princess and Ruby Princess contributed to the suspension of Princess operations and intensified debate about cruise-ship health controls. During the pause, Carnival Corporation pursued capacity and cost reductions; Princess sold Sun Princess and Sea Princess and transferred or accelerated the transfer of Golden Princess and Star Princess to P&O Cruises Australia. Princess restarted in 2021 with Alaska voyages aboard Majestic Princess, initially requiring vaccination and additional protective measures. The brand has since returned to global operations while continuing to evolve its digital service platform, fleet, and destination portfolio.

  • 2021

    Operations resume

    [7]Operations resumeprincess.com

    Majestic Princess restarts selected Princess sailings with enhanced health requirements.

  • 2020

    COVID-19 operational shutdown

    [3]COVID-19 pandemic on cruise shipsen.wikipedia.org

    Princess suspends cruise operations amid the pandemic and begins fleet rationalization.

  • 2013

    Royal Princess launches the Royal class

    [1]Princess Cruisesen.wikipedia.org

    Royal Princess enters service as the first of Princess’s larger Royal-class ships.

  • 2003

    Carnival and P&O Princess merge

    [1]Princess Cruisesen.wikipedia.org

    The merger creates Carnival Corporation & plc and places Princess within the enlarged global cruise group.

  • 2000

    P&O passenger division becomes independent

    [1]Princess Cruisesen.wikipedia.org

    P&O spins off its passenger operations into P&O Princess Cruises.

  • 1998

    Grand Princess debuts

    [1]Princess Cruisesen.wikipedia.org

    Grand Princess enters service as the first major vessel of the Grand class.

  • 1992

    Princess Cays opens

    [6]Princess Cays opensen.wikipedia.org

    Princess introduces its exclusive Bahamian destination at the southern end of Eleuthera.

  • 1988

    Sitmar acquisition expands the fleet

    [1]Princess Cruisesen.wikipedia.org

    P&O acquires Sitmar Line, transferring ships and new-build projects into the Princess organization.

  • 1984

    Royal Princess enters service

    [1]Princess Cruisesen.wikipedia.org

    The purpose-built Royal Princess enters the fleet and is christened by Diana, Princess of Wales.

  • 1974

    P&O acquires Princess

    [1]Princess Cruisesen.wikipedia.org

    Peninsular and Oriental Steam Navigation Company acquires the cruise line and integrates it into its passenger business.

Showing the 10 most recent.

Products and positioning

Premium, destination-oriented cruise vacations combining resort-style ships, international itineraries, entertainment, dining, and technology-enabled guest services.

  • Core service · 1965

    Cruise vacations

    Princess sells multi-night ocean vacations that combine transport between destinations with accommodation, dining, entertainment, recreation, and shore-excursion access. Itineraries range from short regional voyages to extended world cruises and are marketed to North American and international guests.

  • Cruise and tour package · 1969

    Alaska cruise and land tours

    The Alaska offering combines coastal cruises with land programs, including scenic rail transportation and excursions associated with Denali and other interior destinations. Princess Tours extends the brand beyond the ship and supports cruise-tour packages.

  • Ship class · 2013

    Royal class

    The Royal-class ships are large contemporary vessels designed around expanded public spaces, multiple dining venues, entertainment, pools, wellness facilities, family programming, and destination-oriented services. The class includes Royal, Regal, Majestic, Sky, Enchanted, and Discovery Princess.

  • Digital guest service · 2017

    MedallionClass

    MedallionClass uses a wearable OceanMedallion and connected digital services to support embarkation, identity verification, location-aware delivery, onboard reservations, and selected interactive guest features. Availability and functions can differ by ship and sailing.

  • Private destination · 1992

    Princess Cays

    Princess Cays is a cruise-oriented destination on Eleuthera in the Bahamas. It provides beach, dining, recreation, and shore-excursion facilities and is also used by selected sister brands within Carnival Corporation’s portfolio.

Controversies

  • 2020

    Diamond Princess COVID-19 outbreak

    The outbreak aboard Diamond Princess during quarantine in Yokohama infected 712 of the 3,711 people on board according to contemporary accounts. Japan’s quarantine procedures and Princess’s initial risk assessment and communications were subject to international criticism.

    Source
  • 2020

    Ruby Princess outbreak and disembarkation controversy

    Ruby Princess became associated with a major COVID-19 outbreak in Australia. The circumstances surrounding passenger disembarkation and public-health handling prompted investigations, legal proceedings, and significant criticism.

    Source
  • 2020

    Couple sues Princess Cruises over alleged bed bugs

    Connie Flores and her husband filed a complaint against Princess Cruises alleging that their stateroom aboard the Emerald Princess was infested with bed bugs during a cruise to Mexico. The complaint alleges negligence, and the couple seeks $75,000 in damages. Princess Cruises said it was sorry to hear of Flores's concerns and described its stateroom inspection and cleaning practices.

    Source
  • 2019

    Princess Cruises apologizes over workers’ Maori attire

    After photos surfaced of non-native workers dressed in Maori garb at a Princess Cruises tent in Tauranga, the company apologized and said ship management withdrew the crew members from the area to prevent further cultural insensitivity.

    Source

Read more

Marketing campaigns

  • 1977The Love Boat association

    United States · International

    Princess supported and later leveraged the visibility created by the television series The Love Boat, which used Pacific Princess and other Princess-associated settings. The association helped make cruising familiar to a mass television audience.

    Outcome. The program became a durable part of Princess Cruises’ brand heritage and continues to be referenced in marketing and guest experiences.

    Source

Brand decisions

  • 2021

    Restart operations with health requirementsStrategy

    Background

    Cruise lines resumed service under evolving government and public-health rules after the pandemic shutdown.

    Action taken

    Princess restarted with a Majestic Princess Alaska voyage and initially required guests to be vaccinated before departure, alongside masking and distancing measures.

    Aftermath

    The restart began the line’s gradual return to normal global operations.

    Source
  • 2020

    Fleet rationalization during the pandemicStrategy

    Background

    The suspension of cruising created severe operating pressure and Carnival Corporation announced efforts to reduce costs and fleet capacity.

    Action taken

    Princess sold Sun Princess and Sea Princess and transferred or accelerated transfers of Golden Princess and Star Princess to sister operations.

    Aftermath

    The brand emerged from the shutdown with a younger, more concentrated fleet.

    Source
  • 2010

    Order the Royal-class shipsProduct launch

    Background

    Princess sought larger purpose-built ships to modernize its fleet and expand capacity.

    Action taken

    Carnival Corporation signed a Fincantieri construction agreement for two new Princess ships of more than 140,000 gross tons, later identified as Royal Princess and Regal Princess.

    Aftermath

    The Royal class became the foundation of the modern Princess fleet and was subsequently expanded to six ships.

    Source
  • 2003

    Merge with Carnival CorporationM&A

    Background

    P&O Princess Cruises and Carnival Corporation sought to combine their operations and brands in a consolidating cruise market.

    Action taken

    The companies completed a merger creating Carnival Corporation & plc, with Princess becoming part of the enlarged group.

    Aftermath

    Princess gained access to the resources and shared structure of the world’s largest cruise operating group at the time.

    Reported transaction value. (2003)

    Source

Recent events

  • 2021

    Princess Cruises resumes Alaska sailings[7]Operations resumeprincess.com

    Regulation · Other

    Majestic Princess resumed selected Princess operations with Alaska voyages from Seattle, initially under enhanced health protocols including vaccination requirements.

  • 2020

    Princess Cruises suspends operations during the COVID-19 pandemic[11]公主邮轮在COVID-19大流行期间暂停运营princess.com

    Regulation · Other

    Princess paused its cruise operations as governments imposed travel restrictions and the cruise industry entered a prolonged shutdown.

Related entries

  • Carnival Corporation
  • Caribbean Princess
  • Coral Princess
  • Crown Princess
  • Diamond Princess
  • Discovery Princess
  • Emerald Princess
  • Enchanted Princess
  • Grand Princess
  • Majestic Princess
  • Regal Princess
  • Royal Princess
  • Ruby Princess
  • Sapphire Princess
  • Sky Princess
  • Star Princess
  • Sun Princess (ship, 2024)
  • AIDA Cruises
  • AIDAblu
  • AIDAcosma
  • AIDAluna
  • AIDAmar
  • AIDAnova
  • AIDAperla
  • AIDAprima
  • AIDAsol
  • Carnival Breeze
  • Carnival Celebration
  • Carnival Conquest
  • Carnival Cruise Line
  • Carnival Dream
  • Carnival Ecstasy
  • Carnival Elation
  • Carnival Fantasy
  • Carnival Freedom
  • Carnival Glory
  • MS Holiday
  • Carnival Horizon
  • Carnival Imagination
  • Carnival Inspiration

Sources13 sources

  1. 1Princess Cruisesen.wikipedia.org
  2. 2Princess Cruises official websiteprincess.com
  3. 3COVID-19 pandemic on cruise shipsen.wikipedia.org
  4. 4Ruby Princessen.wikipedia.org
  5. 5Carnival Corporation & plcen.wikipedia.org
  6. 6Princess Cays opensen.wikipedia.org
  7. 7Operations resumeprincess.com
  8. 8The Love Boat associationen.wikipedia.org
  9. 9Couple sues Princess Cruises over alleged bed bugsnbcsandiego.com
  10. 10Princess Cruises apologizes over workers’ Maori attireusatoday.com
  11. 11公主邮轮在COVID-19大流行期间暂停运营princess.com
  12. 12‘Marriage Story' Actress Sues Princess Cruises for Bed Bugsnbclosangeles.com
  13. 13Actress sues Princess Cruise Lines over bedbug-infested roomnydailynews.com

* Cite this profile: Cite the canonical profile. /brand-wiki/princess-cruises · Editorial policy · How profiles are compiled