优步的争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 27 条 · 第 1 / 2 页
2026
博伊西女子起诉Uber,指其未能保护她免受配送司机侵害
提起诉讼
一名来自博伊西的女子对Uber提起诉讼,指控该公司未能保护她免受一名配送司机的侵害。该指控的核心是Uber未能在与该配送司机相关的事宜上提供充分保护。该诉讼作为新闻事件被报道,来源描述了这一起诉以及该女子对公司的指控。
来源摘录
Boise woman sues Uber, saying company failed to protect her from delivery driver
2026
荷兰隐私监管机构因自动化停用司机对优步处以8.25亿欧元罚款
罚款或处罚
荷兰隐私监管机构对优步处以8.25亿欧元(约9.66亿美元)罚款,原因是其使用自动化系统暂停和停用司机,违反了欧盟《通用数据保护条例》。监管机构认定,司机在缺乏充分保障的情况下仅依据自动化处理就被作出重大决定,且未获得关于决定如何作出的充分信息。优步对调查结果提出异议并计划上诉。
品牌回应
否认 — Uber
Uber disputes the findings and plans to appeal the decision.
否认 — Uber
"We strongly disagree with this decision and disproportionate fine," an Uber spokesperson said
澄清 — Uber
adding that the company takes drivers' rights seriously and its policies include both human reviews and opportunities for drivers to dispute platform suspensions
来源摘录
The Dutch privacy watchdog has fined Uber €825 million (approximately $966 million) for the way it used automated systems to suspend and deactivate drivers.
Uber disputes the findings and plans to appeal the decision.
Reuters reported that the decision was reached on Friday, Aug. 21.
2026
美国司法部起诉优步涉嫌歧视残障乘客
提起诉讼
美国司法部对优步提起1.25亿美元诉讼,指控这家网约车公司歧视残障乘客,包括拒绝服务、因服务性动物掉毛收取清洁费,以及向被非法拒载的乘客收取取消费,违反《美国残疾人法》第三章。诉讼寻求法院命令停止歧视、修改政策、开展ADA培训、赔偿损失并处以民事罚款。优步表示不认同司法部的指控,并称对已确认的拒载服务行为实行零容忍政策。
当事方说明的目的. 该诉讼旨在终止这种持续存在的歧视,让残障乘客能够使用优步。
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否认 — Uber
We have a clear zero-tolerance policy for confirmed service denials, and we fundamentally disagree with the DOJ's allegations.
整改 — Uber
The company says it began waiving the late fees for any rider who 'certifies' they're disabled, though it did not clarify how a passenger would do that.
来源摘录
The DOJ alleges the company's actions violate Title III of the Americans with Disabilities Act, which prohibits discrimination based on a person's disability.
Last fall, the Justice Department filed a $125 million lawsuit against Uber, alleging that the ride-sharing company discriminates against passengers with disabilities.
We have a clear zero-tolerance policy for confirmed service denials, and we fundamentally disagree with the DOJ's allegations.
2026
Uber胜诉,英国相关诉讼被驳回
裁决
Uber称其已成功申请驳回两起相关诉讼。诉讼由数千名伦敦黑色出租车司机和两家前私人租车公司提起,指称Uber在获取私人租车运营牌照时向伦敦交通局提供了误导性和不准确的信息。该公司公布了其驳回上述相关诉讼申请的结果;现有信息未说明诉讼程序的更多细节或其后续影响。
来源摘录
Uber on Monday said it had won its bid to throw out two linked lawsuits valued at around £340 million ($453 million) brought by thousands of London black cab drivers and two former private hire companies.
The ride-hailing app was sued in 2024 over allegations about how it obtained a private hire vehicle operating licence in the British capital, with the claimants alleging Uber gave "misleading and inaccurate information" to Transport for London.
2026
美国联邦贸易委员会调查个性化定价与薪酬
调查
美国联邦贸易委员会启动调查,了解达美航空、美国联合航空、捷蓝航空、Lyft、Uber、DoorDash、Instacart、Target和Walmart是否使用消费者或员工的个人数据制定价格或薪酬。该机构要求这些公司提供相关信息。此次调查涉及这些公司在定价和薪酬决策中使用个人数据的可能性。
当事方说明的目的. 评估价格或员工薪酬是否因个人数据而异。
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否认 — Instacart
does not and will not engage in surveillance pricing.
否认 — JetBlue
does not use personal information or web browsing history to set individual pricing.
否认 — Delta Air Lines
Delta also denied using personal data to individually price fares
来源摘录
The Federal Trade Commission (FTC) said it launched an inquiry into nine companies, ordering them to provide information about how they use consumers' and workers' personal data to set prices and compensation.
Federal regulators announced Wednesday that they are examining whether major airlines, ride-hailing companies, delivery services and retailers are using personal data to charge different customers different prices for the same products and services or determine how much gig workers are paid.
The orders were sent to Delta Air Lines, United Airlines, JetBlue, Lyft, Uber, DoorDash, Instacart, Target and Walmart, according to the FTC.
2022
Uber文件披露
大量泄露的内部文件(涵盖卡兰尼克时代)描述了针对政府和政界人士的游说努力、与高级官员的关系,以及据报道在警方调查期间使用的数据访问关闭机制。这些披露引发了对公司政治和监管行为的重新审查。
2022
威廉·古德提起6300万美元诉讼,起诉Uber
提起诉讼
威廉·古德提起6300万美元过失诉讼,要求网约车公司Uber为车祸造成的伤害承担责任,并指称其司机筛查和商业做法不安全。这些是诉讼中的指控,所提供的来源未报道相关裁定。
来源摘录
The complaint further states that Good immediately knew he had broken his neck and repeatedly protested the driver's claims that he was uninjured. He is seeking to hold Uber accountable for his injuries, as well as its failure to "appropriately screen, hire and supervise their driver."
Will Good, 31, filed a $63 million negligence suit against the rideshare company seeking to hold Uber accountable for his injuries and for its 'unsafe business practices that endanger all driver in Massachusetts,' according to the suit, which was filed Tuesday.
2021
Uber承诺为配送司机采取更多安全措施
公司回应
2021年4月,Uber南非承诺增加面向食品配送司机的安全宣传活动,并审查其提供的保险。这一承诺是在有关配送司机面临风险及发生事故的报道之后作出的。该公司表示将为南非的配送司机采取这些额外的安全措施。
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整改 — Uber
Uber SA has pledged to increase safety campaigns for food delivery drivers and review the insurance they provide.
来源摘录
This follows a Thomson Reuters Foundation report about the mounting risks faced by drivers during the Covid-19 pandemic, citing a lack of training and safety equipment coupled with poorly advertised and often insufficient insurance cover.
Uber SA has pledged to increase safety campaigns for food delivery drivers and review the insurance they provide.
2021
Uber和Lyft承诺为受德州堕胎法影响的司机承担法律费用
公司回应
2021年9月,Uber和Lyft表示,将为因依据德州堕胎法运送寻求堕胎的女性而被起诉的司机承担法律费用。Lyft称已设立司机法律辩护基金;Uber首席执行官达拉·科斯罗萨西周五作出类似承诺。两家公司的表态针对司机在该法律下面临的法律费用。
品牌回应
整改 — Lyft
Lyft表示,该公司已经设立了一个司机法律辩护基金(Driver Legal Defense Fund),以支付其司机根据该法律可能产生的100%的法律费用。
整改 — Uber
Uber首席执行官达拉·科斯罗萨西(Dara Khosrowshahi)也在周五做出了类似的承诺,他在一条推文中表示,将为司机支付法律费用。
来源摘录
Lyft表示,该公司已经设立了一个司机法律辩护基金(Driver Legal Defense Fund),以支付其司机根据该法律可能产生的100%的法律费用。
Uber首席执行官达拉·科斯罗萨西(Dara Khosrowshahi)也在周五做出了类似的承诺,他在一条推文中表示,将为司机支付法律费用。
Lyft两家打车公司宣布,受德克萨斯州严厉的堕胎法的影响,如果旗下司机因为曾带怀孕六周后的女性接受堕胎而被起诉,Uber和Lyft将承担他们的任何法律费用。
2021
纽约原告因背景调查起诉Checkr、Uber和Lyft
提起诉讼
诉状指称Checkr在背景调查中将原告报告为已故,违反《公平信用报告法》;诉状还指称Uber和Lyft未向原告提供法律要求的报告副本及其权利的书面说明。原告寻求损害赔偿。
来源摘录
It states one claim for relief against Uber and Lyft and for failing to provide the plaintiff with a statutorily required copy of his background report and a description in writing of his rights.
A complaint filed last Friday asserts that Checkr Inc. violated the Fair Credit Reporting Act (FCRA) by reporting to Uber Technologies Inc. and Lyft Inc. that the plaintiff was listed as deceased on Social Security Administration’s (SSA) Death Master File.
2021
美国政府就残障乘客等待费起诉Uber
提起诉讼
美国政府起诉Uber,指控其未为残障乘客调整等待费,违反反歧视法律。Uber表示,自前一周起已自动退还经认证的残障乘客所缴费用。争议焦点在于等待费对残障乘客的适用以及该公司调整或退还相关费用的政策。
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退款或补偿 — Uber
The company added that, as of last week, any passengers certified as disabled would have their fees automatically refunded.
来源摘录
In response, federal prosecutors filed a lawsuit in US District Court for the Northern District of California that’s demands the company stop the alleged discrimination and pay damages, including a civil penalty.
After a recent change last week, now any rider who certifies they are disabled will have fees automatically waived.
However, Uber denies that it's in violation of the ADA.
2021
新南威尔士州审计后Uber被罚款并收到整改通知
罚款或处罚
新南威尔士州点对点交通委员会在审计后对Uber处以203,500澳元罚款并发出13项整改通知。审计发现Uber未报告500多起严重事件,包括性侵和导致住院的交通事故,并指出司机疲劳及安全系统方面的问题。
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澄清 — Uber
'For example, the driver fatigue finding is misrepresented, referring to 'continuous driving time', when it actually includes the cumulative time a driver may be online, offline and then online again throughout the day.'
来源摘录
A later audit by Uber found another 524 incidents were not reported.
A year-long NSW Point to Point Transport Commission audit also found Uber allowed drivers to be on the road for 17 hours straight and failed to address more than 50 drivers reported to be distracted and drowsy.
The findings resulted in Uber being fined $203,500 and issued with 13 improvement notices on August 12.
2021
优步宣布重新归类英国司机
公司回应
优步宣布将英国司机重新归类为雇员而非独立合同工,并提供带薪休假和退休金缴款。报道将此举置于雇佣关系争议背景下;此前英国最高法院曾就部分优步前司机的雇佣地位作出裁决。
来源摘录
优步宣布的这一改变将于周三生效。
报道指出,这一改变将把英国的优步司机重新归类为雇员而不是独立合同工,使英国成为优步直接提供带薪休假和退休金拨款的首个市场。
优步将向其英国司机提供带薪休假和退休金缴款。在一场围绕零工经济雇佣关系的斗争中,这是优步在其最大海外市场之一采取的一个成本高昂的转变。
2021
意大利检方因骑手雇佣及安全规则问题对外卖平台处以罚款
罚款或处罚
意大利检方因劳动安全问题对 Uber Eats、Glovo、Just Eat 和 Deliveroo 合计处以约 7.33 亿欧元罚款,并要求平台向意大利骑手提供固定薪酬的非永久合同。检方还要求公司处理社会保障、保险和防护装备事宜,并给予 90 天整改期限。
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澄清 — Uber
Over the past months, we have put in place a landmark framework for stronger protections and more benefits for independent couriers in Italy, while working hard to set new standards for health and safety protection
来源摘录
Companies were given 90 days to comply with the requests.
The more than 60,000 couriers who worked for Uber Eats, Glovo, Just Eat and Deliveroo in Italy during 2017-2020 must be offered non-permanent contracts with fixed pay, the Milan prosecutors' office said in a statement.
They were also ordered to pay fines totalling some 733 million euros ($900 million) to settle the labour safety issues with Italian authorities, a sum that could rise based on their other infractions.
2020
Uber就哥伦比亚暂停服务令提起国际仲裁争议
提起诉讼
Uber在国际仲裁委员会对哥伦比亚提起诉讼,主张暂停其服务的命令违反了美国与哥伦比亚之间的自由贸易协定。哥伦比亚国家法律辩护机构负责人确认了该诉讼。来源报道未说明提起诉讼的日期。该争议涉及暂停服务令以及Uber关于其违反相关自由贸易协定的主张。
Uber在国际仲裁委员会起诉哥伦比亚,称暂停其服务的命令违反了美国与哥伦比亚的自由贸易协定。哥伦比亚国家法律辩护机构负责人确认了该诉讼;报道未说明提起诉讼的日期。
来源摘录
Colombia’s Superintendency for Industry and Commerce (SIC) ordered the immediate suspension of services of the US company last month, claiming it was competing unfairly with local taxi companies.
Taxi app Uber is suing Colombia before an international arbitration committee, claiming that a recent order to suspend its services is in violation of the free trade agreement with the United States.
2020
母亲因儿子乘车前往亚特兰大起诉 Uber
提起诉讼
一名芒特普莱森特母亲起诉 Uber,称一名司机从学校接走她未成年的儿子并将其开车带到亚特兰大。诉讼指控过失并要求实际损害赔偿和惩罚性赔偿;报道未称这些指控已获法院认定。
来源摘录
The lawsuit filed Thursday states the boy took the trip because he wanted to run the bases at the Braves stadium.
A Mount Pleasant mother has sued Uber claiming her underage son was picked up from school alone by a driver, who then took the child to Atlanta.
Wintz is suing the rideshare company for negligence, citing Uber policy that anyone under 18 must be accompanied by someone 18 years of age or older on any ride.
2020
Uber就滑板车和自行车实时位置数据规定起诉洛杉矶
提起诉讼
Uber在联邦法院起诉洛杉矶市,称该市要求共享实时行程数据的规定违反宪法保护。诉讼请求阻止该市交通部门实施或执行地理位置数据要求。
来源摘录
The Silicon Valley giant, which owns the scooter and bike company Jump, escalated that battle on Tuesday by suing the city in federal court.
Uber's 44-page complaint argues that L.A.'s data-sharing requirements violate the protections against unreasonable search and seizure in the 4th Amendment and the California Constitution.
Uber's lawyers asked a federal judge to prevent the Transportation Department from "taking any actions to implement or enforce" the geolocation requirements, including "any actions to deny, withhold, withdraw or cancel a permit for Jump to operate in the city."
2020
加州就司机分类问题起诉Uber和Lyft
提起诉讼
加州起诉Uber和Lyft,指控两家公司依据该州劳动法将司机错误归类为独立承包商。诉讼还称这一分类导致公司未足额缴纳工资税,并要求返还款项、民事处罚以及永久禁止这种做法的裁决。
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否认 — Uber
On Tuesday, Uber said it would fight the lawsuit. "At a time when California's economy is in crisis with four million people out of work, we need to make it easier, not harder, for people to quickly start earning," the company said. "We will contest this action in court, while at the same time pushing to raise the standard of independent work for drivers in California, including with guaranteed minimum earnings and new benefits."
来源摘录
The ride-hailing giants Uber and Lyft shirk state law by misclassifying their California drivers as independent contractors, according to a lawsuit filed Tuesday by the state and several cities.
In a 27-page lawsuit filed in the San Francisco County Superior Court, California Attorney General Xavier Becerra says Uber and Lyft do not compensate their drivers for time refueling, maintaining their vehicles, rest breaks and time spent monitoring the respective ride-hailing apps.
The state of California is suing Uber and Lyft for classifying their drivers as contractors instead of employees.
2020
Pepa 因 2018 年车祸起诉 Uber
提起诉讼
Sandra Denton(艺名 Pepa)对 Uber 和数名司机提起诉讼,称 2018 年连环车祸导致她受伤、疼痛并损失工资。来源报道的是她的指控,并未表明法院作出认定。本条目仅记录诉讼的提起及所报道的指控,不包含任何责任认定或所述内容之外的额外细节。
Sandra Denton(艺名 Pepa)起诉 Uber 和数名司机,称 2018 年连环车祸导致她受伤、疼痛并损失工资。来源报道的是她的指控,并未表明法院作出认定。
来源摘录
Sandra Denton -- aka Pepa from Salt-N-Pepa -- is suing the ride-share service along with one of its drivers and the drivers of 3 other vehicles, claiming a 2018 chain-reaction car crash left her with injuries, pain, and loss of wages.
William Good, 31, of Somerville, alleges in the lawsuit that Uber “failed to appropriately screen, hire and supervise their driver, resulting in severe and life-changing injuries to Mr. Good, who is now a quadriplegic.”
A Massachusetts man who was left a quadriplegic when his Uber vehicle crashed last year is seeking $63 million in damages in a negligence lawsuit he has filed against the ride-hailing platform.
2020
优步司机因个人数据访问问题提起诉讼
提起诉讼
一群英国优步司机在阿姆斯特丹起诉优步荷兰子公司,要求访问该公司收集的更多个人数据,并请求法院命令其遵守GDPR。司机指称优步未遵守该法规;报道未提及法院作出裁决。
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澄清 — Uber
当我们无法提供某些数据,如数据根本就不存在,或者披露此类数据会侵犯GDPR规则中其他人的权利时,我们会给出解释。
来源摘录
该诉讼由来自英国伦敦、伯明翰、诺丁汉和格拉斯哥四个地区的优步司机在阿姆斯特丹(优步欧洲总部所在地)地区法院提起,而且获得了App Drivers & Couriers Union(ADCU)的支持。
优步的一名发言人表示,公司正“努力”遵守GDPR的数据要求,但是无法满足所有要求。
一群英国优步(Uber)司机正起诉优步荷兰子公司,要求获得更多由该公司收集的有关他们个人的数据,其中包括“个人资料和自动决策”等信息,而且此类数据符合欧盟的数据保护通用条例(GDPR)。