Telkom Kenya

Telkom is a technology company that provides integrated solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data/connectivity, digital financial services, as well as network services. Powered by its vast fibre optic infrastructure, it is also a major provider of wholesale carrier-to-carrier traffic, within the country and the region. Its services are primarily offered through Service Delivery Units: Digital (Data Centre Services, Cloud, Managed Services, Connectivity, Broadband, Carrier-to-Carrier traffic, and Backbone Infrastructure); Consumer (Data, Voice, VAS, and Content); and Digital Financial Services (through its platform T-kash). Established as a telecommunications operator in April 1999, Telkom has 4,152 km of its own terrestrial fibre cabling and holds stakes in several undersea fibre optic cable systems.

Telkom was established as a telecommunications operator in April 1999. It has 4,152 km of its own terrestrial fibre cabling, serving as a key conduit for broadband connectivity inland. Telkom Kenya owns a 22.5% stake in The East African Marine System (TEAMS), a 5,000km undersea fibre optic cable through Fujairah, UAE, and hosts and operates this cable. It also owns a 10% stake in the Lower Indian Ocean Network II (LIONII), a 2,700km undersea fibre optic cable through Mauritius, and owns a stake in the Eastern Africa Submarine Cable System (EASSy) through shareholding in the West Indian Ocean Cable Company (WIOCC). EASSy is a 10,000km cable from Mtunzini, South Africa to Djibouti. Telkom is also the landing partner for the LIONII cable. In March 2022, Telkom introduced the T-kash App, made Madaraka Life a permanent tariff, and enabled customers to make eCitizen payments using T-kash. In June 2023, Telkom provided a progress update on the restoration of its services. In May 2024, a service outage occurred due to cable cuts deep in the sea. In March 2025, Telkom entered a KSh568M partnership to develop and test advanced mobile network technology.

Committed to providing innovative, accessible and refreshingly simple communications solutions that suit customers’ everyday communication needs.

• T-kash

  Digital financial services platform

• Madaraka Life

  Permanent tariff

• Freedom Friday

  Bundles

• Changa Bundle

  Bundle offering

• Tujuane

  Product offering

• Bizna Talk

  Business communication service

• Bizna Live@Home

  Home connectivity service

• iControl

  Product offering

• 2019

  Customer sues Safaricom, Airtel Kenya, and Telkom Kenya over data-bundle expiry

  Lawyer Adrian Kamotho filed a suit before Kenya's Communications and Multimedia Appeals Tribunal against Safaricom, Airtel Kenya, and Telkom Kenya over the expiry of unused data bundles. He asked that the companies be prevented from deactivating customers' unused bundles. The article reports the allegation and the requested relief, not a ruling. Telkom Kenya is named as one of the three respondent companies in the proceeding.

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• 2020-09-14

  Telkom Kenya and KaiOS unveil the Kaduda T-Smart[6]Telkom Kenya与KaiOS推出Kaduda T-Smartdevelopingtelecoms.com

  Reported: 2020-09-14

  Telkom Kenya and KaiOS Technologies unveiled the Kaduda T-Smart in Kenya. The smart feature phone supports 3G/4G/LTE and Wi-Fi and was available for KHS3,100.

• 2020-07-07

  Loon begins commercial internet service in Kenya[7]Loon 在肯亚开始提供商用网路服务techcrunch.com

  Reported: 2020-07-07

  Loon began operating its commercial internet service in Kenya in partnership with Telkom Kenya, providing cellular service through Telkom Kenya’s network to an area of roughly 50,000 square kilometres.

• 2019-10-22

  Customer sues Safaricom, Airtel Kenya, and Telkom Kenya over data-bundle expiry[5]Customer sues Safaricom, Airtel Kenya, and Telkom Kenya over data-bundle expirytuko.co.ke

  Reported: 2019-10-22

  Lawyer Adrian Kamotho filed a suit before Kenya’s Communications and Multimedia Appeals Tribunal against Safaricom, Airtel Kenya, and Telkom Kenya over the expiry of unused data bundles. He asked that the companies be prevented from deactivating customers’ unused bundles; the article reports the allegation and requested relief, not a ruling.

1. 1Telkom – | Hometelkom.co.ke
2. 2Who we are – Telkomtelkom.co.ke
3. 3About Us – Telkomtelkom.co.ke
4. 4Careers – Telkomtelkom.co.ke
5. 5Customer sues Safaricom, Airtel Kenya, and Telkom Kenya over data-bundle expirytuko.co.ke
6. 6Telkom Kenya与KaiOS推出Kaduda T-Smartdevelopingtelecoms.com
7. 7Loon 在肯亚开始提供商用网路服务techcrunch.com
8. 8Alphabet's Loon launches its balloon-powered Kenyan internet servicefinance.yahoo.com
9. 9Google launches 4G internet balloon service across Kenyamodernghana.com