Telkom Kenya controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2019
Customer sues Safaricom, Airtel Kenya, and Telkom Kenya over data-bundle expiry
Lawsuit filed
Lawyer Adrian Kamotho filed a suit before Kenya's Communications and Multimedia Appeals Tribunal against Safaricom, Airtel Kenya, and Telkom Kenya over the expiry of unused data bundles. He asked that the companies be prevented from deactivating customers' unused bundles. The article reports the allegation and the requested relief, not a ruling. Telkom Kenya is named as one of the three respondent companies in the proceeding.
Lawyer Adrian Kamotho filed a suit before Kenya’s Communications and Multimedia Appeals Tribunal against Safaricom, Airtel Kenya, and Telkom Kenya over the expiry of unused data bundles. He asked that the companies be prevented from deactivating customers’ unused bundles; the article reports the allegation and requested relief, not a ruling.
Source excerpt
In a suit filed before the Communications and Multimedia Appeals Tribunal, Kamotho wants Safaricom, Airtel Kenya and Telkom Kenya be prevented from deactivating customers' unused data bundles upon expiry.