Teavana
An American premium tea retailer and product brand founded in 1997, acquired by Starbucks in 2012, and subsequently withdrawn from independent retail stores.
Last updated August 21, 2026
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Overview
Teavana was an American premium tea retailer and tea-products brand established in Atlanta, Georgia, in 1997 by Andrew T. Mack and his wife. The founders invested their life savings in the business after being inspired by the way Americans approached fine wine and coffee. The first Teavana teahouse opened at Phipps Plaza, presenting tea as both a specialist retail category and an experiential beverage occasion. The company developed a format that combined a tea bar with a tea emporium. Its stores, frequently located in upscale shopping malls, sold brewed hot tea, iced tea, loose-leaf tea, tea sachets, tea accessories, and packaged tea products. Retail staff commonly offered samples and encouraged customers to combine different teas and infusions. The assortment covered white, black, green, oolong, pu-erh, rooibos, herbal, organic matcha, blooming tea, and yerba maté products, together with flavored and scented blends. Teavana also sold equipment and serving ware, including teapots, kettles, infusers, tumblers, tea makers, and other steeping products. Starbucks announced in late 2012 that it would acquire Teavana for $620 million in cash. The transaction formally closed on December 31, 2012, making Teavana part of Starbucks's broader beverage portfolio and giving Starbucks a specialist tea brand with an established retail presence. Shareholders filed three class-action lawsuits related to the buyout; the cases were settled in December 2012, subject to court approval. Teavana joined the Ethical Tea Partnership in 2015. The independent-store model later came under pressure. On July 27, 2017, Starbucks announced that it would close all 379 Teavana stores, citing underperformance among the factors behind the decision. Mall operators challenged the closures because they believed the departures could reduce customer traffic for neighboring retailers. Simon Property Group obtained a favorable ruling in December 2017, while Cadillac Fairview sued Starbucks in Canada in September 2017 over the planned closures. Starbucks and Simon reached an agreement in January 2018 under which the remaining 77 Teavana stores in Simon malls would close, ending Teavana's independent storefront presence after nearly 21 years. Following the retail shutdown, Teavana continued in a much narrower form through selected products distributed through Starbucks locations, supermarkets, and other external retailers. These products included hot tea sachets and prepared iced tea. By 2022, only a limited selection of Teavana-branded products remained available through Starbucks channels. Teavana therefore shifted from a standalone specialty retailer to a residual packaged-tea and foodservice brand within the Starbucks portfolio.
History
Teavana began in Atlanta, Georgia, in 1997, when Andrew T. Mack and his wife opened a teahouse at Phipps Plaza. The founders financed the venture with their life savings. Their concept was influenced by the prominence of fine wine and coffee in American consumer culture, and sought to present tea as a premium, discoverable, and socially engaging category. The company expanded through specialty retail locations, particularly in upscale shopping malls. Teavana stores combined beverage service and merchandise retail: customers could purchase cups of brewed tea, receive samples, select loose-leaf products, and buy equipment for preparing tea at home. The store format was designed to function partly as a tea bar and partly as a tea emporium. Its merchandising emphasized variety and blending, with products spanning traditional tea categories and caffeine-free or botanical infusions. Teavana's assortment included white, black, green, oolong, pu-erh, rooibos, herbal, matcha, blooming, and yerba maté products. Many were sold as loose leaf, in tins, or in sachets. The company also offered prepared iced tea and a broad range of teaware, including cast-iron and porcelain teapots, cups, kettles, tea infusers, tumblers, tea measures, and automated brewing equipment. Some equipment was made by outside manufacturers such as Breville and Zojirushi. The business also sold rock sugar sourced from Belgium. In late 2012, Starbucks announced that it would purchase Teavana for $620 million in cash. Three shareholder class-action lawsuits were filed in relation to the buyout and were settled on December 14, 2012, subject to court approval. Starbucks completed the acquisition on December 31, 2012. Teavana became part of Starbucks's strategy to broaden its tea offering while retaining a distinct specialty-tea identity. In 2015, the brand joined the Ethical Tea Partnership. The independent store network ultimately proved difficult to sustain. On July 27, 2017, Starbucks announced that it would close all 379 Teavana locations by 2018, citing underperformance among the reasons. The plan generated disputes with mall landlords. Simon Property Group argued that closing Teavana shops would harm customer traffic in its shopping centers and obtained a favorable court ruling in December 2017. Cadillac Fairview separately sued Starbucks in September 2017 over Teavana closures in Canada. In January 2018, Simon and Starbucks agreed that the remaining 77 Teavana stores in Simon malls could close. This ended Teavana's existence as an independent storefront retailer after almost 21 years. The brand did not disappear entirely: selected Teavana tea sachets, iced teas, and other products continued to be sold through Starbucks stores, supermarkets, and outside retailers. By 2022, the remaining assortment was described as very limited, leaving Teavana primarily as a residual product brand rather than a standalone chain.
- 2018
Standalone retail network ends
[1]An agreement between Starbucks and Simon Property Group permits the remaining 77 Teavana stores in Simon malls to close.
- 2017
Independent store closures announced
[1]Starbucks announces that all 379 Teavana retail locations will close by 2018.
- 2015
Ethical Tea Partnership membership
[1]Teavana joins the Ethical Tea Partnership.
- 2012
Starbucks announces acquisition
[1]Starbucks states that it will acquire Teavana for $620 million in cash.
- 2012
Acquisition closes
[1]The Starbucks acquisition of Teavana formally closes on December 31.
- 1997
First Teavana teahouse opens
[1]Andrew T. Mack and his wife open Teavana's first teahouse at Phipps Plaza in Atlanta, Georgia.
Products and positioning
Premium tea retail centered on specialist blends, customization, tea education, sampling, and an upscale tea-drinking experience.
Tea
Loose-leaf teas and tea blends
Teavana's core assortment consisted of loose-leaf teas and blended products across white, black, green, oolong, pu-erh, flavored and scented teas, blooming teas, rooibos, herbal infusions, organic matcha, and yerba maté. Stores promoted sampling and cross-blending, allowing customers to combine different varieties. Products were sold loose, in tins, or in pre-filled sachets.
Packaged tea
Hot tea sachets
Pre-portioned Teavana tea sachets provided a more convenient alternative to loose-leaf preparation. After the closure of the retail stores, sachets became one of the principal forms in which the brand remained available through Starbucks locations and other retail channels.
Ready-to-drink tea
Prepared iced tea
Teavana offered prepared iced tea for consumption through its retail and distribution channels. Iced tea was also among the products that continued in selected Starbucks and external retail settings after the independent Teavana stores were closed.
Foodservice beverage · 1997
Tea beverages
Before the storefront shutdown, Teavana locations served individual cups of hot tea and other tea beverages to go. The beverage service reinforced the chain's hybrid identity as both a specialty retailer and a tea bar.
Tea accessories
Teaware and brewing equipment
The brand sold cast-iron Tetsubin teapots, bone china and Japanese porcelain teapots and cups, stovetop and electric kettles, tea measures, infusers, tumblers, tea-maker products, milk frothers, and the Perfectea Maker. Some automated equipment was produced by Breville or Zojirushi.
Tea sweetener
Rock sugar
Teavana sold all-natural rock sugar described as non-GMO beet sugar sourced from Belgium, positioned as an accompaniment for tea preparation and blending.
Brand decisions
2017
Close the Teavana store networkStrategyBackground
Starbucks determined that the independent Teavana store network was underperforming and announced a plan to close all 379 locations by 2018.
Action taken
Starbucks began winding down Teavana's mall-based storefronts while retaining selected Teavana products for distribution through Starbucks and other retail channels.
Aftermath
After litigation and landlord negotiations, the remaining 77 Teavana stores in Simon malls were also closed under a January 2018 agreement. Teavana continued only as a limited product brand.
2012
Acquire TeavanaM&ABackground
Starbucks sought to expand its presence in specialty tea through ownership of an established tea retailer with stores, packaged products, and tea accessories.
Action taken
Starbucks agreed to pay $620 million in cash and completed the acquisition on December 31, 2012.
Aftermath
Teavana became a Starbucks subsidiary. Shareholder class-action litigation concerning the transaction was settled in December 2012, subject to court approval.
Acquisition price. $620 million cash (2012)
Sources1 sources
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