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Sheraton Grand Macao

A large Sheraton hotel complex in Cotai, Macau, that operated as part of Sands Cotai Central before its towers were closed for conversion into a Luxury Collection property.

Last updated August 31, 2026

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Overview

Sheraton Grand Macao was a large-scale hotel property in Cotai, Macau, developed within the integrated resort first known as Sands Cotai Central and later rebranded as The Londoner Macao. The hotel operated under the Sheraton flag, a Marriott International brand, while the surrounding resort was developed and owned by Sands China Ltd., a subsidiary of Las Vegas Sands. Its location placed it within Macau’s Cotai Strip, a major resort district combining hotel accommodation, casinos, retail, restaurants, entertainment and convention facilities. The hotel originated in a major Cotai development project whose construction began in the mid-2000s. Las Vegas Sands announced an agreement with Starwood Hotels & Resorts in February 2006 for two hotel towers to operate under the Sheraton brand and a third tower under the St. Regis brand. The development experienced delays connected with labor restrictions and the 2008 financial crisis, which temporarily halted construction. The wider project was ultimately organized as Sands Cotai Central, a large resort complex planned with several hotel brands, casinos, retail facilities, restaurants and substantial meeting space. Sands Cotai Central opened in phases. The first phase opened on 11 April 2012 with the Holiday Inn Macao, Cotai Central, and Conrad Macao, Cotai Central. The Sheraton component opened on 20 September 2012 as the Sheraton Macao Hotel, Cotai Central. With approximately 4,001 rooms, it was described as the largest hotel in Macau and the largest Sheraton hotel in the world at the time. Its scale reflected the resort’s focus on mass-market and premium group accommodation, convention traffic, leisure visitors and casino tourism rather than a small, standalone urban hotel format. On 18 January 2016, the hotel was elevated within Sheraton’s premium tier and renamed Sheraton Grand Macao Hotel, Cotai Central. The upgrade linked the property to Sheraton Grand’s positioning around larger, higher-end hotels serving business, meetings and upscale leisure guests. The hotel remained part of the broader Cotai Central complex even as the resort’s commercial performance and identity were reassessed. In 2017, Las Vegas Sands announced plans to renovate and reposition Cotai Central around a London theme. The complex was progressively transformed and officially rebranded The Londoner Macao from February 2021. The hotel names of the Conrad, St. Regis and Sheraton properties no longer retained the Cotai Central designation, although the hotels continued to operate within the evolving resort. The wider redesign added London-themed architecture, attractions, dining, retail, entertainment and guest facilities, with the overall project completed in May 2023. The Sheraton towers were subsequently closed in 2024 for a major conversion. The approximately 4,000-room operation was planned to become a smaller, suite-focused property with about 2,405 rooms, including approximately 1,500 suites, under Marriott’s Luxury Collection brand. The first tower was scheduled to reopen as The Londoner Grand, A Luxury Collection Hotel, with the second tower expected to reopen later. As a result, Sheraton Grand Macao ceased to operate under the Sheraton name and is treated as a former hotel identity rather than an active standalone brand.

History

Sheraton Grand Macao developed from the hotel component of a major Cotai Strip resort project led by Las Vegas Sands. The project occupied parcels commonly referred to as sites five and six and was conceived as a large integrated destination combining hotels, casinos, retail, restaurants, entertainment and convention infrastructure. Aedas served as lead architect for Las Vegas Sands’ Cotai projects, while Hsin Chong Construction Group was the main contractor. In February 2006, Las Vegas Sands announced that Starwood Hotels & Resorts would operate two hotel towers under the Sheraton brand and another tower under St. Regis. The project faced substantial execution challenges. Labor shortages and restrictions on imported workers complicated construction, while the 2008 financial crisis contributed to a period in which work stopped. The development was later restarted and reorganized as Sands Cotai Central. The resort’s branding and hotel composition changed during development. In March 2011, the planned management relationship with Shangri-La Hotels and Resorts was terminated. In August of that year, Sands China announced replacement arrangements involving Hilton Worldwide and InterContinental Hotels, alongside the formal Sands Cotai Central name. The completed complex was planned to contain more than 6,000 rooms and suites, casinos, extensive gaming and non-gaming space, meeting facilities and numerous food-and-beverage venues. Sands Cotai Central opened in stages. The first phase began operations on 11 April 2012 with Holiday Inn Macao, Cotai Central and Conrad Macao, Cotai Central. The Sheraton phase followed on 20 September 2012. With approximately 4,001 rooms, the Sheraton Macao Hotel, Cotai Central was reported as both Macau’s largest hotel and the largest Sheraton hotel worldwide at the time. Its scale made it a central accommodation platform for visitors to the Cotai resort district, including leisure travelers, convention groups and casino customers. On 18 January 2016, the property was renamed Sheraton Grand Macao Hotel, Cotai Central. The change placed it in Sheraton’s premium hotel tier, while retaining the hotel’s connection to the broader Cotai Central resort. The property continued to operate alongside the Conrad Macao, St. Regis Macao and other resort facilities. The complex later underwent a major strategic repositioning. In 2017, Las Vegas Sands announced plans to renovate Sands Cotai Central around a London theme. The first phase of the resulting The Londoner Macao opened in 2021, and later phases added themed public spaces, retail, restaurants, entertainment facilities and guest accommodations. The overall redesign was completed in May 2023. Although the wider resort changed its identity, the Sheraton hotel initially remained one of its operating components. In 2024, both Sheraton towers closed for extensive renovation and conversion. The plan called for the former roughly 4,000-room hotel to be reduced to about 2,405 rooms, with a much larger proportion of suites. The redeveloped accommodation was intended to reopen under Marriott’s Luxury Collection brand as The Londoner Grand, A Luxury Collection Hotel, with one tower targeted for a 2024 launch and the second for a later reopening. This conversion ended the Sheraton Grand Macao identity as an active hotel operation.

  • 2024

    Sheraton towers close for redevelopment

    [1]

    The two Sheraton towers closed and began conversion into a smaller, suite-heavy Luxury Collection hotel.

  • 2023

    The Londoner Macao redesign is completed

    [1]

    The overall London-themed redesign of the surrounding resort was completed in May.

  • 2021

    The wider resort adopts The Londoner Macao identity

    [1]

    The first phase of The Londoner Macao opened and the former Sands Cotai Central complex was officially rebranded.

  • 2017

    London-themed redevelopment is announced

    [1]

    Las Vegas Sands announced plans to renovate and reposition the wider resort as a London-themed destination.

  • 2016

    The hotel becomes Sheraton Grand Macao

    [1]

    The property was upgraded to Sheraton’s premium Grand tier and renamed Sheraton Grand Macao Hotel, Cotai Central.

  • 2015

    St. Regis Macao joins the resort

    [1]

    The St. Regis Macao and branded residences opened as a later phase of Sands Cotai Central.

  • 2012

    Sheraton Macao Hotel, Cotai Central opens

    [1]

    The Sheraton hotel phase opened on 20 September with approximately 4,001 rooms.

  • 2011

    The development is formally named Sands Cotai Central

    [1]

    Sands China announced the Sands Cotai Central name and revised the hotel and resort arrangements for the Cotai sites.

  • 2008

    Construction is disrupted by the global financial crisis

    [1]

    The project experienced a period of suspended construction during the financial crisis, alongside labor and contractor-recruitment challenges.

  • 2006

    Starwood agrees to operate Sheraton and St. Regis towers

    [1]

    Las Vegas Sands announced an agreement with Starwood Hotels & Resorts for two Sheraton towers and one St. Regis tower in the planned Cotai development.

Products and positioning

Large premium hotel within an integrated casino-resort and convention destination

  • Hotel accommodation · 2012

    Sheraton Macao Hotel, Cotai Central

    The original Sheraton-branded hotel opened in September 2012 as a major component of Sands Cotai Central. With approximately 4,001 rooms, it was designed for high-volume resort, leisure, convention and casino tourism. Its size made it one of the defining accommodation assets of the Cotai Strip and, at opening, the largest Sheraton hotel in the world.

  • Premium hotel · 2016

    Sheraton Grand Macao Hotel, Cotai Central

    The property’s premium-tier identity from January 2016 until its closure. The Sheraton Grand designation signaled an upscale positioning within the Sheraton system while preserving the hotel’s role as a large resort and meetings property inside the Cotai Central complex.

Brand decisions

  • 2024

    Convert the Sheraton towers into a Luxury Collection hotelGeneration change

    Background

    The two Sheraton towers were selected for a substantial renovation as part of the continuing redevelopment of The Londoner Macao.

    Action taken

    The towers were closed, and the planned conversion reduced the operation from roughly 4,000 rooms to about 2,405 rooms, with many rooms transformed into suites. The future property was planned under Marriott’s Luxury Collection brand as The Londoner Grand.

    Aftermath

    The Sheraton Grand Macao name ceased to represent an operating hotel. One tower was targeted for a 2024 reopening and the second for a later reopening under the new Luxury Collection identity.

  • 2017

    Reposition Sands Cotai Central as The Londoner MacaoStrategy

    Background

    Las Vegas Sands announced the redevelopment after reporting disappointing results at the property and seeking a stronger destination concept.

    Action taken

    The resort was redesigned around a London theme, with new architecture, attractions, retail, restaurants, entertainment and guest facilities introduced in phases.

    Aftermath

    The complex officially became The Londoner Macao in 2021, and its overall redesign was completed in 2023. The Sheraton hotel initially continued operating within the rebranded resort.

  • 2016

    Upgrade to the Sheraton Grand tierStrategy

    Background

    The large Cotai hotel was already operating as a major premium-scale accommodation asset and was eligible for Sheraton’s higher-end Grand positioning.

    Action taken

    The hotel was renamed Sheraton Grand Macao Hotel, Cotai Central on 18 January 2016.

    Aftermath

    The property retained its Sheraton identity while being presented as a more premium hotel within the resort portfolio.

  • 2011

    Reconfigure hotel partnerships and name the resort Sands Cotai CentralStrategy

    Background

    During development, Sands China changed the planned hotel lineup after ending its management agreement with Shangri-La Hotels and Resorts. The wider project also needed a clear commercial identity for the Cotai sites.

    Action taken

    The resort was formally named Sands Cotai Central, with Hilton and InterContinental brands replacing the planned Shangri-La and Traders presence. The Sheraton and St. Regis components remained part of the revised development.

    Aftermath

    The resort opened in phases from 2012 and ultimately contained multiple international hotel brands alongside gaming, retail, dining and convention facilities.

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