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Quest Apartment Hotels

Apartment hotel operator with more than 160 properties across Australia, the United Kingdom, New Zealand and Fiji.

Last updated October 14, 2026

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Overview

Quest Apartment Hotels is described on its developer page as the largest and fastest growing apartment hotel operator in Australasia, with more than 160 properties located across Australia, the United Kingdom, New Zealand and Fiji. Its hotels are managed by franchisees under a business format franchise model, and the company works with development partners on long-term lease arrangements. Its website lists locations across Australian states and territories, New Zealand and Fiji, and offers long-term, relocation, group, family and pet-friendly accommodation.

History

Quest Apartment Hotels states that over the past thirty years it has worked closely with trusted development partners to achieve sustained growth and service the needs of travellers in prime metropolitan, suburban and regional locations. Its developer page describes it as the largest and fastest growing apartment hotel operator in Australasia with more than 160 properties located across Australia, the United Kingdom, New Zealand and Fiji. Quest's hotels are managed by franchisees who follow a business model that sets a framework for business performance, with landlords retaining long-term lease agreements. The company's growth and capital strategy team covers network planning, origination, design and construction. On 17 August 2026, Quest identified unauthorised access to a database system arising from a vulnerability through a third-party service provider; the incident was contained and remediation work completed, with the investigation confirming that the information involved relates to records from before June 2025 and primarily involves names and email addresses.

Products and positioning

Product categories. Serviced apartments · Long term accommodation · Relocation accommodation · Group accommodation · Family accommodation · Pet friendly accommodation

Controversies

  • 2026

    Quest Apartment Hotels discloses data breach affecting customer records

    Quest Apartment Hotels disclosed a security breach detected on August 17, 2026, stemming from a vulnerability through a third-party service provider, affecting customer records from before June 2025 including names, email addresses, contact details and a small number of dates of birth. Quest notified potentially affected customers, contained the incident, completed remediation work, and notified the Office of the Australian Information Commissioner and the Australian Cyber Security Centre.

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