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Nintendo controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

Back to profile22 entries · Page 2 of 2

  1. 2019

    Nintendo apologizes over Tokyo Mirage Sessions #FE Encore information and offers cancellations

    Company response

    Nintendo apologized for not adequately informing customers about the contents of Tokyo Mirage Sessions #FE Encore and for mistakenly posting screenshots from the Wii U domestic version. It said customers who purchased or pre-ordered the game through Nintendo eShop or My Nintendo Store could request cancellation, with procedures to be provided later.

    Company response

    • Apology — Nintendo

      Nintendo has issued an official apology for its failure to thoroughly and accurately provide information on the upcoming .

    • Refund or compensation — Nintendo

      For all customers who have purchased / pre-ordered Tokyo Mirage Sessions #FE Encore through Nintendo eShop or My Nintendo Store, and want to request a cancellation caused by this matter, we will provide the procedures in this page at a later date.

    • Apology — Nintendo

      Nintendo has now issued an apology for the latest release of the game.

    • Refund or compensation — Nintendo

      Consequently, anyone who has purchased or pre-purchased the game will be able to get a full refund.

    Source excerpt

    • For all customers who have purchased / pre-ordered Tokyo Mirage Sessions #FE Encore through Nintendo eShop or My Nintendo Store, and want to request a cancellation caused by this matter, we will provide the procedures in this page at a later date.
    • In the apology, Nintendo admits that it "did not inform from the beginning that this title would be based on Tokyo Mirage Sessions #FE" and that it "mistakenly posted game screenshots from the Wii U domestic version... that wouldn’t have been included in this title".
    • Consequently, anyone who has purchased or pre-purchased the game will be able to get a full refund.
    Source

  2. 2018

    Nintendo obtains more than $12 million in compensation

    Ruling

    Nintendo obtained compensation in excess of $12 million in a lawsuit against LoveROMs and LoveRETRO, which offered emulated versions of its games. The article links the compensation to the site owners' involvement with copyright infringement and resulting commercial damage to Nintendo.

    Source excerpt

    • The Kyoto-based company has in fact obtained compensation in excess of $12 million USD
    • which implies the direct and indirect involvement of the site-owners (a married couple called Jacob and Cristian Mathias) with copyright infringement with consequent commercial damage to the company.
    Source