Mr. Cooper

Mr. Cooper is the consumer-facing mortgage brand associated with Mr. Cooper Group, a United States company specializing in residential mortgage servicing, home loans, refinancing, and related mortgage-finance services. The business is headquartered in the Dallas, Texas area and has operated primarily in the United States. Its modern corporate identity combines two major institutional histories: the Washington Mutual successor WMI Holdings Corporation and Nationstar Mortgage, a mortgage lender and servicer that grew out of Centex's home-equity business. The older corporate lineage began in Seattle in 1889, when the Washington National Building Loan and Investment Association was established after the Great Seattle Fire. It made an early home mortgage loan in 1890, later became Washington Savings and Loan Association, and adopted the Washington Mutual Savings Bank name in 1917. Washington Mutual experienced a severe deposit run in 2008. The Office of Thrift Supervision seized the bank on September 25, 2008, and the Federal Deposit Insurance Corporation sold most of its banking assets. Washington Mutual, Inc. subsequently entered Chapter 11 bankruptcy and eventually emerged as WMI Holdings Corporation. The Nationstar lineage began in 1994 as Nova Credit Corporation in Denver. After moving to Dallas in 1997, it became Centex Credit Corporation and served as the mortgage-finance arm of home builder Centex Homes. The business was merged into Centex Home Equity Company in 2001 and remained involved in subprime mortgage origination and servicing until Centex exited non-home-building activities. Fortress Investment Group acquired the mortgage business in 2006 and renamed it Nationstar Mortgage. Nationstar Mortgage Holdings completed an initial public offering on the New York Stock Exchange in March 2012. Nationstar introduced the Mr. Cooper service mark as a consumer-facing identity for its mortgage-lending and servicing activities. In August 2017, Nationstar Mortgages announced that it would adopt the Mr. Cooper name, describing the rebranding as an effort to make mortgage interactions more personal. In 2018, Nationstar and WMI Holdings merged. The transaction resulted in Nationstar's delisting and the renaming of WMI Holdings as Mr. Cooper Group. The company has been among the larger mortgage servicers in the United States. Reference material describes a 2023 servicing portfolio of approximately $937 billion and more than 4.3 million customers. In 2020, it originated more than 146,000 mortgages with an aggregate value exceeding $36 billion. Its business has also faced regulatory scrutiny over foreclosure processes, payment handling, and compliance with state banking requirements. In 2020, the company agreed to a $91 million settlement involving the Consumer Financial Protection Bureau, all 50 states, and three U.S. territories. In October 2023, a cyberattack compromised customer data. Rocket Companies announced an all-stock agreement to acquire Mr. Cooper for $9.4 billion in March 2025, with the transaction described in the reference material as closing in October 2025.

Mr. Cooper Group's history spans the development of Washington Mutual's predecessor institutions, the growth of Nationstar Mortgage, and the consolidation of the two lineages in 2018. The Washington Mutual lineage began on September 25, 1889, when the Washington National Building Loan and Investment Association was incorporated in Seattle following the Great Seattle Fire. The organization made what the reference material describes as its first West Coast home mortgage loan on February 10, 1890. It became Washington Savings and Loan Association in 1908 and Washington Mutual Savings Bank in 1917. Over subsequent decades, Washington Mutual expanded into a major banking organization. The institution suffered a major liquidity crisis in 2008. During a ten-day period in the middle of that year, customers withdrew approximately $16.7 billion in deposits. On September 25, the Office of Thrift Supervision seized Washington Mutual Bank and placed it into Federal Deposit Insurance Corporation receivership. The FDIC sold most of the bank's assets, including its branch network. Washington Mutual, Inc. and WMI Investment Corp. filed for Chapter 11 bankruptcy on September 26, 2008. After multiple reorganization plans, the surviving corporate entity emerged as WMI Holdings Corporation. The Nationstar lineage was established in 1994 as Nova Credit Corporation in Denver, Colorado. The company moved to Dallas in 1997, when Centex Homes established it as an in-house lender for new residential construction and renamed it Centex Credit Corporation. In 2001, Centex Credit was merged into Centex Home Equity Company. The business acted as a subprime mortgage originator and servicer for Centex until 2005, when Centex decided to withdraw from non-home-building operations. Fortress Investment Group acquired the mortgage business in 2006 and renamed it Nationstar Mortgage. Nationstar expanded as a mortgage lender and servicer and became a public company through an initial public offering on the New York Stock Exchange in March 2012. Its consumer-facing mortgage operation used the Mr. Cooper service mark. In August 2017, Nationstar Mortgages announced that it would change its name to Mr. Cooper, explaining that the new identity was intended to make the mortgage experience more personal. The rebranding gave the company a more approachable consumer identity while retaining its mortgage-servicing and lending activities. In 2018, Nationstar merged with WMI Holdings Corporation. The transaction combined Nationstar's mortgage platform with the corporate successor to Washington Mutual. Nationstar was delisted from the New York Stock Exchange, and WMI Holdings changed its name to Mr. Cooper Group. The resulting group continued to operate the Mr. Cooper consumer brand in residential mortgage servicing, home lending, refinancing, and related services. The business remained one of the larger mortgage servicers in the United States. Reference material reports a servicing portfolio of approximately $937 billion and more than 4.3 million customers in 2023. The company also originated more than 146,000 mortgages worth over $36 billion in 2020. Its operating history has included regulatory and legal challenges. In 2018, it paid settlements in New York and California involving alleged violations of state banking laws. In 2020, it agreed to a $91 million multistate settlement concerning foreclosure handling and borrower-payment practices. The settlement included funds for consumers whose homes were foreclosed while loan modifications were pending and borrowers whose monthly payments were increased without notice or consent. On October 31, 2023, Mr. Cooper experienced a cyberattack that compromised customer information. In March 2025, Rocket Companies announced an agreement to acquire Mr. Cooper in an all-stock transaction valued at $9.4 billion. The supplied reference material states that the acquisition closed in October 2025, making Mr. Cooper part of Rocket Companies while preserving its relevance as a mortgage-servicing brand.

1. 2025Rocket Companies acquires Mr. Cooper

   Rocket Companies announced a $9.4 billion all-stock acquisition, described in the supplied reference as closing in October 2025.

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2. 2023Customer data is compromised in a cyberattack

   A cyberattack reported on October 31 compromised customer data.

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3. 2020Mr. Cooper agrees to a multistate regulatory settlement

   The company agreed to a $91 million settlement concerning mortgage-servicing, foreclosure, and borrower-payment practices.

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4. 2018Nationstar merges with WMI Holdings

   The merger created the modern Mr. Cooper Group, with WMI Holdings adopting the Mr. Cooper name and Nationstar becoming delisted.

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5. 2017Nationstar adopts the Mr. Cooper identity

   Nationstar Mortgages announced a consumer-facing name change to Mr. Cooper, intended to make mortgage interactions more personal.

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6. 2012Nationstar completes its public-market debut

   Nationstar Mortgage Holdings completed an initial public offering on the New York Stock Exchange in March.

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7. 2008Washington Mutual banking operations fail and WMI enters bankruptcy

   Washington Mutual Bank was seized and placed into FDIC receivership in September, followed by Chapter 11 filings by Washington Mutual, Inc. and WMI Investment Corp.

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8. 2006Fortress acquires and renames the mortgage business

   Fortress Investment Group acquired Centex Home Equity and renamed it Nationstar Mortgage.

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9. 1997Nova Credit moves to Dallas and becomes Centex Credit

   Centex Homes established the company as an in-house lender for new construction and changed its name to Centex Credit Corporation.

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10. 1994Nova Credit Corporation is founded

    The Nationstar lineage began in Denver as Nova Credit Corporation.

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11. 1917Institution adopts Washington Mutual Savings Bank name

    The organization began operating as Washington Mutual Savings Bank.

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12. 1908Name changes to Washington Savings and Loan Association

    The Seattle-based institution adopted the Washington Savings and Loan Association name.

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13. 1890First recorded mortgage loan in the institutional lineage

    The organization made its first home mortgage loan on February 10, 1890, according to the reference material.

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14. 1889Washington National Building Loan and Investment Association is incorporated

    The institutional predecessor of the Washington Mutual lineage was incorporated in Seattle on September 25, 1889.

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A consumer-oriented United States mortgage brand focused on servicing residential home loans and supporting borrowers through origination, refinancing, and ongoing mortgage-account management.

• Mortgage servicingResidential mortgage services

  Mr. Cooper's core activity is servicing residential mortgages on behalf of borrowers and mortgage investors. Servicing can include maintaining loan accounts, processing monthly payments, managing escrow information, communicating with borrowers, and administering delinquency or modification processes. The company had a servicing portfolio of approximately $937 billion and more than 4.3 million customers in 2023, according to the supplied reference material.

• Home loansMortgage origination

  The Mr. Cooper brand offers residential home-loan products for consumers purchasing or refinancing property. The available material does not specify individual loan products, eligibility rules, rates, or underwriting terms. In 2020, the company originated more than 146,000 mortgages with a combined value exceeding $36 billion.

• Mortgage refinancingMortgage refinancing

  Mortgage refinancing is part of Mr. Cooper's described business scope. These services allow eligible borrowers to replace or restructure an existing home loan, potentially changing its rate, term, or payment arrangement. Specific refinancing programs and current terms are not identified in the supplied reference material.

• 2017Mr. Cooper brand re launch

  United States

  Nationstar Mortgages changed its consumer-facing identity to Mr. Cooper. The company framed the rebrand as an effort to make mortgage service feel more personal and approachable.

  Outcome. The Mr. Cooper identity became the principal consumer brand associated with the combined mortgage business.

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• 2025Agree to acquisition by Rocket CompaniesM&A

  Rocket Companies sought to expand its mortgage and servicing platform through the combination.

  What changed. Rocket Companies announced an all-stock agreement to acquire Mr. Cooper for $9.4 billion.

  Aftermath. The supplied reference states that the transaction closed in October 2025, making Mr. Cooper part of Rocket Companies.

  Transaction value. $9.4 billion (Announced in March 2025; described as closed in October 2025)

  Source
• 2018Merge Nationstar with WMI HoldingsM&A

  WMI Holdings was the corporate successor to Washington Mutual, while Nationstar brought a large mortgage-lending and servicing platform.

  What changed. The companies merged, WMI Holdings changed its name to Mr. Cooper Group, and Nationstar was delisted from the New York Stock Exchange.

  Aftermath. The transaction created the corporate structure associated with the modern Mr. Cooper brand.

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• 2017Adopt the Mr. Cooper consumer identityStrategy

  Nationstar sought to present its mortgage business in a more personal and consumer-friendly way after a difficult financial reporting period.

  What changed. Nationstar Mortgages announced that it would change its consumer-facing name to Mr. Cooper.

  Aftermath. The Mr. Cooper service mark became the principal consumer identity and later supplied the name for the post-merger corporate group.

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• 2023Cyberattack and customer-data compromiseControversy

  A cyberattack reported on October 31, 2023 compromised customer data. The supplied reference does not identify the precise categories or volume of information affected.

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• 2020Multistate settlement over foreclosure and payment handlingControversy

  Mr. Cooper agreed to a $91 million settlement with the CFPB, all 50 states, and three U.S. territories over alleged mishandling of foreclosures and borrower payments. More than $74 million was directed to consumers affected by foreclosures during pending loan-modification reviews or payment increases made without notice or consent.

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• 2018State banking-law settlementsControversy

  Mr. Cooper paid settlements in New York and California relating to alleged violations of state banking laws. The supplied reference does not provide the settlement amounts or detailed allegations.

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• 2025Rocket Companies announces acquisition of Mr. Cooper

  Rocket Companies announced an all-stock transaction to acquire Mr. Cooper for $9.4 billion. The reference material states that the acquisition closed in October 2025.

  M&A
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• 2025Rocket Companies announces acquisition of Mr. Cooper Group

  Rocket Companies announced an all-stock agreement to acquire Mr. Cooper for approximately $9.4 billion. The transaction was reported as closing in October 2025, making Mr. Cooper part of Rocket’s mortgage group.

  M&A
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• 2020Mr. Cooper reports major mortgage-origination activity

  Reference material states that Mr. Cooper originated more than 146,000 mortgages in 2020, with a combined value above $36 billion.

  Other
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• 2020Mr. Cooper reports mortgage origination growth

  Mr. Cooper originated more than 146,000 mortgages with an aggregate value exceeding $36 billion during 2020.

  Other
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• 2018Nationstar and WMI Holdings merge to form Mr. Cooper Group

  Nationstar merged with WMI Holdings Corporation, the corporate successor to Washington Mutual, and the combined company adopted the Mr. Cooper Group name. Nationstar was subsequently delisted from the New York Stock Exchange.

  M&A
  Source
• 2018Nationstar and WMI Holdings complete merger

  Nationstar combined with WMI Holdings Corporation, the reorganized corporate successor to Washington Mutual. WMI Holdings adopted the Mr. Cooper Group name and Nationstar was removed from the New York Stock Exchange.

  M&A
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• 2017Nationstar introduces the Mr. Cooper consumer brand

  Nationstar Mortgages announced that it would change its consumer-facing name to Mr. Cooper, presenting the move as an effort to personalize the mortgage experience.

  Campaign
  Source
• 2017Nationstar Mortgage adopts the Mr. Cooper name

  Nationstar Mortgage announced a consumer-facing rebrand to Mr. Cooper, presenting the change as an effort to make mortgage servicing more personal and approachable.

  Campaign
  Source

1. Mr. Cooper Group