ModivCare
A United States healthcare and social-services company focused primarily on non-emergency medical transportation and related in-home and remote-care services.
Last updated August 26, 2026
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History
ModivCare was established in 1996 as a social-services company in the United States. Its later corporate identity developed from Providence Service Corporation, while LogistiCare became closely associated with the company's transportation business. The company focused on practical support services for people who faced barriers to accessing care, with non-emergency medical transportation becoming its central activity. The transportation model served Medicaid recipients and other eligible patients who needed rides to and from medical appointments but did not require an emergency ambulance. ModivCare's role was primarily administrative and coordinative: it arranged transportation through contracted providers and managed trips for healthcare programs and payers. This positioned the company between public or private healthcare sponsors and local transportation operators. The scale of the business made it one of the largest contractual providers of non-emergency medical transportation in the United States. ModivCare became publicly traded in 2003, when its common stock began trading on the public market. Over the following years, the company expanded through a long series of acquisitions. These transactions increased the breadth of its service platform and helped it move beyond a narrow transportation identity. By the end of 2024, the company reportedly employed approximately 23,675 people. A major phase of diversification occurred in 2020 and 2021. ModivCare acquired businesses involved in in-home assistance and monitoring, adding services that could support patients and members outside the transportation setting. In-home assistance addressed daily-living and care-support needs, while monitoring activities extended the company's involvement in ongoing patient oversight. Even after this expansion, non-emergency medical transportation continued to generate the majority of the company's revenue and income. The company's service model also exposed it to operational and reputational risks. Transportation users and public authorities criticized the company over missed pickups, no-show incidents, and cases in which patients were reportedly left without transportation after receiving care. A state audit estimated that more than 40 percent of customers filed complaints during a five-month period, with no-shows accounting for much of the reported dissatisfaction. That finding differed sharply from the company's recurring reports of a monthly complaint rate below 1 percent. The contrast raised questions about complaint definitions, reporting practices, and the effectiveness of service-quality controls. In August 2025, ModivCare entered a major financial restructuring by filing for Chapter 11 bankruptcy protection. The company's common stock was suspended from Nasdaq trading and then delisted. The available reference material does not provide enough information to determine the final restructuring terms, post-bankruptcy ownership, or whether the company continued operating under the same corporate structure. Accordingly, its present status remains unknown in this dossier.
- 2025
Chapter 11 restructuring and delisting
[1]In August, ModivCare filed for Chapter 11 protection. Its common stock was suspended from Nasdaq trading and subsequently delisted.
- 2024
Workforce reaches approximately 23,675
[1]ModivCare reported or was described as having approximately 23,675 employees at the end of the year.
- 2021
Diversification continues
[1]The company continued its expansion into in-home assistance and monitoring-related services.
- 2020
Expansion into adjacent healthcare services
[1]ModivCare began acquiring businesses in areas including in-home assistance and monitoring, broadening its platform beyond transportation.
- 2003
Common stock begins public trading
[1]The company's common stock began trading publicly.
- 1996
Company established
[1]The organization that developed into ModivCare was established in the United States as a social-services company.
Products and positioning
A large-scale healthcare-access and social-services administrator that connects publicly insured and other eligible patients with transportation and supplemental in-home or monitoring support.
Healthcare access service
Non-emergency medical transportation
ModivCare's principal offering is the coordination of rides for Medicaid beneficiaries and other eligible patients who need transportation to or from medical appointments. The service is non-emergency in nature and is generally delivered through contracted transportation networks rather than emergency ambulance operations. ModivCare schedules trips, administers transportation programs, and connects healthcare sponsors with local providers. The offering is designed to reduce transportation barriers that can otherwise result in missed appointments and interrupted treatment.
Home-based support service · 2020
In-home assistance
In-home assistance became part of ModivCare's expanded service portfolio through acquisitions in 2020 and 2021. The category addresses practical and daily-living support needs for people receiving care at home or requiring additional assistance outside clinical settings. The available reference material does not specify the complete range of services, operating brands, or geographic structure associated with this line.
Remote and care-support service · 2020
Monitoring services
ModivCare added monitoring-related activities during its 2020–2021 diversification period. These services extended the company's involvement from arranging transportation toward supporting patients and members between healthcare encounters. The supplied sources do not describe the specific technologies, clinical workflows, or product names used in the monitoring business.
Controversies
Criticism and audit findings concerning transportation failures
ModivCare was widely criticized for poor transportation service, including incidents in which medical patients were reportedly left stranded. A state audit estimated that more than 40 percent of customers submitted complaints during a five-month period, primarily involving no-show incidents. This estimate contrasted with the company's consistently reported monthly complaint rate of less than 1 percent.
Brand decisions
2025
Commence Chapter 11 financial restructuringOtherBackground
ModivCare faced financial pressure after operating as a large, acquisition-built healthcare-services company.
Action taken
In August 2025, the company filed for Chapter 11 bankruptcy protection and began a financial restructuring process.
Aftermath
The company's common stock was suspended from Nasdaq trading and later delisted. The final restructuring outcome is not established by the supplied material.
2021
Continue diversification beyond transportationStrategyBackground
The company was integrating or expanding businesses connected with in-home support and monitoring.
Action taken
ModivCare continued developing its broader healthcare and social-services portfolio while retaining transportation as its principal business.
Aftermath
The resulting platform included transportation, in-home assistance, and monitoring activities.
2020
Acquire businesses in in-home assistance and monitoringM&ABackground
ModivCare had built its core business around non-emergency medical transportation and sought to broaden its healthcare-services platform.
Action taken
The company acquired additional businesses providing in-home assistance and monitoring-related services.
Aftermath
The acquisitions expanded the company's operating scope, although transportation continued to account for most of its revenue and income.
Recent events
- Unconfirmed
LogistiCare partners to deliver food in Philadelphia[2]
Reported:
LogistiCare partnered with Philabundance and The Liberti Church Network to deliver food to Philadelphia residents in need. In the partnership's first few weeks, LogistiCare delivered more than 1,200 meals to Philadelphia residents.
Sources2 sources
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