Mercedes-Benz (United States)
Mercedes-Benz's sales and marketing subsidiary in the United States.
Last updated October 19, 2026
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Overview
Mercedes-Benz (United States) is the American subsidiary of Mercedes-Benz Group, responsible for importing, selling, and marketing Mercedes-Benz vehicles in the U.S.
Products and positioning
Luxury automobile brand
Product categories. Luxury automobiles · 豪华汽车 · SUV · 轿车 · 跑车
Controversies
2026
Mercedes-Benz recalls more than 30,000 vehicles over brake line issue
Mercedes-Benz (United States) recalled more than 30,000 vehicles over a brake line issue that could make it harder for drivers to stop and increase the risk of a crash. Dealers will replace the front brake hoses for free, and owner notification letters are scheduled to be mailed on Nov. 27. Affected owners can contact MBUSA customer service or search NHTSA's recall database by VIN.
2021
Mercedes-Benz USA recalls more than 40,000 SUVs over stability-system software fault
Mercedes-Benz USA announced a recall of 41,838 GLE and GLS SUVs because a fault in the electronic stability system software could cause the vehicles to move to one side during an evasive maneuver, increasing crash risk.
2020
Mercedes-Benz recalls 744,852 U.S. vehicles
Mercedes-Benz announced a recall of 744,852 cars in the United States because a detached panoramic sunroof glass panel could become a road hazard and increase crash risk. The recall was expected to begin February 14, 2020. MBUSA said owners would be notified and dealers would inspect and replace the roof as necessary, free of charge.
2019
Mercedes-Benz agrees to NHTSA settlement over recall handling
Mercedes-Benz agreed to pay $13 million to resolve an NHTSA investigation into its handling of recalls. The settlement also provides for $7 million in additional penalties if the company does not meet its terms; the agency found that Mercedes missed recall-process deadlines on multiple occasions.
Recent events
- Unconfirmed
Mercedes-Benz recalls more than 30,000 vehicles over brake line issue[1]
Reported:
More than 30,000 Mercedes-Benz vehicles have been recalled over a brake line issue that could make it harder for drivers to stop and increase the risk of a crash. Dealers will replace the front brake hoses for free, and owner notification letters are scheduled to be mailed on Nov. 27. Affected owners can contact MBUSA customer service or search NHTSA's recall database by VIN.
Mercedes-EQ nationwide test-drive and brand-experience initiative[5]
Mercedes-Benz USA launched interactive initiatives to introduce consumers to the Mercedes-EQ electric-vehicle line. The 20-city test-drive tour began with local events in Las Vegas and Orange County on October 6; the source also described planned experience centers.
- Unconfirmed
Mercedes-Benz USA appoints Dianna du Preez vice president of customer services[6]
Mercedes-Benz USA announced Dianna du Preez's appointment as vice president of customer services, effective May 1, 2021; she will succeed Christian Treiber.
- Unconfirmed
Mercedes-Benz USA recalls more than 40,000 SUVs over stability-system software fault[3]
Mercedes-Benz USA announced a recall of 41,838 GLE and GLS SUVs because a fault in the electronic stability system software could cause the vehicles to move to one side during an evasive maneuver, increasing crash risk.
- Unconfirmed
Mercedes-Benz USA appoints interim CEO[7]
Mercedes-Benz USA said its marketing vice president Drew Slaven would temporarily serve as chief executive while CEO Nicholas Speeks was on leave.
Mercedes-Benz USA announces meal support through Curbside Caring[8]
Reported:
Mercedes-Benz USA announced that its Curbside Caring Initiative would work with nonprofits and Atlanta Public Schools to provide meals to food-insecure families during the coronavirus pandemic. The company said it would open its headquarters cafeteria kitchen on Friday for Flick Catering to prepare 1,000 meals per week for seven weeks.
Weekdays and relative dates follow the original report; their exact calendar dates have not been verified.
Mercedes-Benz recalls 744,852 U.S. vehicles[2]
Reported:
Mercedes-Benz announced a recall of 744,852 cars in the United States because a detached panoramic sunroof glass panel could become a road hazard and increase crash risk. The recall was expected to begin February 14, 2020; MBUSA said owners would be notified and dealers would inspect and replace the roof as necessary, free of charge.
Mercedes-Benz agrees to NHTSA settlement over recall handling[4]
Reported:
Mercedes-Benz agreed to pay $13 million to resolve an NHTSA investigation into its handling of recalls. The settlement also provides for $7 million in additional penalties if the company does not meet its terms; the agency found that Mercedes missed recall-process deadlines on multiple occasions.
Sources16 sources
- 1Mercedes-Benz recalls more than 30,000 vehicles over brake line issuewsls.com
- 2Mercedes-Benz recalls 744,852 U.S. vehiclesb985.fm
- 3Mercedes-Benz USA recalls more than 40,000 SUVs over stability-system software faultk.sina.com.cn
- 4Mercedes-Benz agrees to NHTSA settlement over recall handlingnationthailand.com
- 5Mercedes-EQ全国试驾及品牌体验活动theautochannel.com
- 6梅赛德斯-奔驰美国公司任命Dianna du Preez为客户服务副总裁theautochannel.com
- 7梅赛德斯-奔驰美国公司任命临时首席执行官auto.sina.com.cn
- 8Mercedes-Benz USA宣布通过Curbside Caring提供餐食援助ajc.com
- 9Daimler Reaches $20 Million Settlement Agreement Over Vehicle Recalls - LearnBonds.comlearnbonds.com
- 10Daimler Recalls 1.29 Million U.S. Vehicles For Software Issuecarandbike.com
- 11Mercedes Slapped With $13 Million Penalty By NHTSA Over Poor Recall Practices | Carscoopscarscoops.com
- 12Mercedes-Benz Fined $20 Million by NHTSA for Mishandling Recallscaranddriver.com
- 13Mercedes-Benz recalls 1.29 million U.S. vehicles for software issuedriving.ca
- 14Mercedes-Benz recalls 12.9 lakh cars over software issuetimesnownews.com
- 15Mercedes-Benz USA fined RM82.8 mil for mishandling car recalls, failed to notify owners in timely fashion - paultan.orgpaultan.org
- 16Mercedes-Benz USA vehicle recall sees auto company agree to $20M settlementfoxbusiness.com
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