Mercedes-Benz (United States) controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2026
Mercedes-Benz recalls more than 30,000 vehicles over brake line issue
Recall announced
Mercedes-Benz (United States) recalled more than 30,000 vehicles over a brake line issue that could make it harder for drivers to stop and increase the risk of a crash. Dealers will replace the front brake hoses for free, and owner notification letters are scheduled to be mailed on Nov. 27. Affected owners can contact MBUSA customer service or search NHTSA's recall database by VIN.
More than 30,000 Mercedes-Benz vehicles have been recalled over a brake line issue that could make it harder for drivers to stop and increase the risk of a crash. Dealers will replace the front brake hoses for free, and owner notification letters are scheduled to be mailed on Nov. 27. Affected owners can contact MBUSA customer service or search NHTSA's recall database by VIN.
Company response
Recall — Mercedes-Benz
Remediation — Mercedes-Benz dealers
Ongoing disclosure — Mercedes-Benz
2021
Mercedes-Benz USA recalls more than 40,000 SUVs over stability-system software fault
Recall announced
Mercedes-Benz USA announced a recall of 41,838 GLE and GLS SUVs because a fault in the electronic stability system software could cause the vehicles to move to one side during an evasive maneuver, increasing crash risk.
Source excerpt
近日梅赛德斯-奔驰美国公司（Mercedes-Benz USA）宣布召回超过4万辆SUV，包括今年和去年生产的41838辆GLE(配置|询价)和GLS(配置|询价)汽车，原因是其汽车产品上配备的电子车身稳定系统的软件部分存在故障，在规避机动时可能会导致车辆向一侧移动，增加撞车风险。
2020
Mercedes-Benz recalls 744,852 U.S. vehicles
Recall announced
Mercedes-Benz announced a recall of 744,852 cars in the United States because a detached panoramic sunroof glass panel could become a road hazard and increase crash risk. The recall was expected to begin February 14, 2020. MBUSA said owners would be notified and dealers would inspect and replace the roof as necessary, free of charge.
Stated objective. to make sure their panoramic sunroofs don't come off
Company response
Remediation — MBUSA
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge.
Source excerpt
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
The recall is expected to begin February 14, 2020.
Mercedes-Benz is recalling 744,852 cars in the United States to make sure their panoramic sunroofs don't come off, according to filings with the National Highway Traffic Safety Administration.
2019
Mercedes-Benz agrees to NHTSA settlement over recall handling
Settlement
Mercedes-Benz agreed to pay $13 million to resolve an NHTSA investigation into its handling of recalls. The settlement also provides for $7 million in additional penalties if the company does not meet its terms; the agency found that Mercedes missed recall-process deadlines on multiple occasions.
Company response
Clarification — MBUSA
Robert Moran, a spokesman for the company's U.S. operation, MBUSA, said Mercedes did not believe it had done anything deliberately wrong.
Source excerpt
The agency concluded that Mercedes missed deadlines in the recall process on multiple occasions.
Robert Moran, a spokesman for the company's U.S. operation, MBUSA, said Mercedes did not believe it had done anything deliberately wrong.
The company also faces $7 million in additional penalties if it doesn't meet the terms of a settlement with the government.