麦当劳的争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
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2026
联邦诉讼指控麦当劳AI增强定价工具违反反垄断法
提起诉讼
一项在伊利诺伊州代表DeKalb居民Michael Thomas提起的联邦诉讼指控,麦当劳的AI增强定价工具因收集门店销售额等竞争加盟商通常不会共享的非公开数据而违反反垄断法,并将美国市场价格上涨归咎于该定价系统。诉讼请求法院将案件认证为集体诉讼、判令麦当劳向集体支付赔偿,并禁止其执行限制竞争的协议。麦当劳回应称该诉讼“充满不准确之处”,将积极抗辩,并称AI不会设定麦当劳餐厅的菜单价格。
一项于周五(2026年10月2日)在伊利诺伊州代表DeKalb居民Michael Thomas提起的联邦诉讼指控,麦当劳的AI增强定价工具因收集门店销售额等竞争加盟商通常不会共享的非公开数据而违反反垄断法,并将美国市场价格上涨归咎于该定价系统。诉讼请求法院将案件认证为集体诉讼、判令麦当劳向集体支付赔偿,并禁止其执行限制竞争的协议。麦当劳于周二回应称该诉讼“充满不准确之处”,将积极抗辩,并称AI不会设定麦当劳餐厅的菜单价格。
当事方说明的目的. 请求将案件认证为集体诉讼、要求麦当劳向集体支付赔偿,并禁止麦当劳执行限制竞争的协议。
品牌回应
否认 — McDonald's
McDonald’s said Tuesday that the lawsuit is “filled with inaccuracies” and it would vigorously defend itself.
来源摘录
The lawsuit, which was filed Friday in Illinois, said McDonald’s pricing tool uses artificial intelligence to collect data that competing franchises wouldn’t normally share, like store-level sales.
McDonald’s is facing a federal lawsuit that alleges its AI-enhanced pricing tool violates antitrust laws because it shares nonpublic data with franchisees who might be competing in the same market.
The lawsuit asks the judge to certify the case as a class action and to require McDonald’s to pay damages to the class. It also seeks to prevent McDonald’s from enforcing agreements that restrict competition.
2026
班加罗尔市政当局因废物处理违规对Nexus Mall餐饮店罚款8.5万卢比
罚款或处罚
班加罗尔南市政公司官员在BTM选区科拉曼加拉的Nexus Mall进行检查,发现多家餐饮店未对干湿垃圾进行分类并使用被禁的一次性塑料。当局发出通知并向10家餐饮店累计罚款8.5万卢比,包括Chaska Bun(2.5万卢比)、麦当劳、汉堡王、Fish and Chips(各1万卢比),以及Popeyes、Good Flippin' Burgers、Wow Wow China、Nagas、KFC和Shiv Sagar(各5000卢比)。
来源摘录
Chaska Bun faced the highest individual penalty of Rs 25,000. Prominent global chains including McDonald's, Burger King, and Fish and Chips were each penalized Rs 10,000. Additionally, fines of Rs 5,000 each were imposed on Popeyes, Good Flippin' Burgers, Wow Wow China, Nagas, KFC, and Shiv Sagar.
municipal authorities issued formal notices and collected a cumulative fine of Rs 85,000 from 10 prestigious commercial food establishments operating within the mall complex
Inspectors found widespread violations, including the failure to segregate organic wet waste from dry refuse at the source and the continued illegal use of banned single-use plastic (SUP) items.
2026
美国法官裁定麦当劳须面对有关麦香猪柳汉堡的诉讼
裁决
一名美国法官裁定,麦当劳必须面对一宗有关其麦香猪柳汉堡产品的诉讼。该裁定使案件得以继续推进,而非在此阶段被驳回。现有标题未说明诉讼中的具体主张、涉及的当事方或裁定的确切日期,也未表明对案件实体问题的任何结果或认定。该事件被记录为涉及麦当劳及其麦香猪柳汉堡产品的一项法律进展,法官的决定允许诉讼继续进行。
品牌回应
否认 — McDonald's
It maintains the technology doesn't store any identifying voiceprint or feature or try to compare a current orderer to a previous customer.
澄清 — McDonald's
In a statement to DailyMail.com, McDonald’s said Carpenter's suit 'demonstrates a misrepresentation of the technology and its purpose.'
来源摘录
McDonald's must face lawsuit over McRib, US judge rules
This technology was specifically developed and deployed in a way that does not identify any customers,' the company said, adding that it intends to defend against the allegations in court.
Carpenter, whose lawsuit was moved to federal court this month, is seeking class status, meaning that if McDonald’s is found guilty, it will have to pay out to everyone who has ever used the AI drive-thrus.
2024
2021
麦当劳披露数据泄露事件
问题披露
麦当劳披露了一起数据泄露事件。调查发现,韩国和台湾有少量文件遭到访问,其中部分文件包含个人数据。《华尔街日报》另报道称,此次泄露也影响了美国业务;据报道,被访问的数据包括餐厅信息,但不包括客户或员工的敏感或个人数据。麦当劳表示,支付信息未遭访问。
麦当劳表示,调查发现韩国和台湾有少量文件遭到访问,其中部分文件包含个人数据。《华尔街日报》另报道称,此次数据泄露也影响了美国业务;据报道,被访问的数据包括餐厅信息,但不包括客户或员工的敏感或个人数据。麦当劳表示支付信息未遭访问。
品牌回应
调查 — McDonald’s
A thorough investigation was conducted, and we worked with experienced third parties to support this investigation.
持续披露 — McDonald’s
McDonald’s is contacting affected customers and regulators in the two areas
调查 — McDonald's
a thorough investigation was done
整改 — McDonald's
来源摘录
McDonald's has become the latest target for cybercriminals as ransomware and cyberattacks continue to wreak havoc on some of the United States' largest corporations.
The company said no customer data was breached in the U.S., and that the employee data exposed wasn't sensitive or personal.
McDonald's revealed cybercriminals obtained physical addresses, phone numbers, and email addresses for its food delivery customers located in Taiwan and South Korea.
2021
麦当劳与Herb Washington达成诉讼和解
和解
麦当劳通过以3,350万美元购买加盟商Herb Washington的13家餐厅,与其达成诉讼和解。Washington曾指控该公司存在种族歧视;报道指出,法院并未认定麦当劳违反法律。
来源摘录
According to McDonald’s, the court did not find that it violated any laws.
McDonald’s has settled a lawsuit by a Black franchisee and former Oakland Athletics player Herb Washington, who had accused the company of racial discrimination, by purchasing the latter’s 13 restaurants for $33.5 million.
McDonald’s has settled a lawsuit filed earlier this year by Herb Washington, a Black franchisee who had claimed racial discrimination, by agreeing to pay $33.5 million for the former baseball pro’s restaurants.
2021
麦当劳与前首席执行官史蒂夫·伊斯特布鲁克和解诉讼
和解
麦当劳表示,已与前首席执行官史蒂夫·伊斯特布鲁克就一宗诉讼达成和解。诉讼指称他隐瞒并谎报与员工的关系。作为和解的一部分,伊斯特布鲁克归还了价值超过1.05亿美元的股权奖励和现金。
来源摘录
As part of the settlement, Easterbrook has returned equity awards and cash worth over US$105 million (RM442 million) that he received as a severance package in 2019, McDonaldâs said in a statement.
NEW YORK, Dec 16 â McDonaldâs Corp said today it had reached a settlement with former chief Steve Easterbrook, resolving a lawsuit in which the burger chain had claimed that he covered up and lied about his sexual relationships with employees.
McDonald's announced Thursday it had reached a settlement with former CEO Steve Easterbrook, retrieving $105 million of his severance package
2021
麦当劳与特许经营商歧视诉讼达成和解
和解
麦当劳与田纳西州四家餐厅的黑人特许经营商就歧视诉讼达成和解。经营商指控该连锁企业存在歧视,并称白人高管和员工受到优待。麦当劳表示法院并未认定公司违法;协议包括麦当劳以650万美元收购这四家餐厅。
来源摘录
The agreement Friday came more than a year after the complaint was filed by brothers James Byrd and Darrell Byrd
McDonald’s Corp. settled a lawsuit that had accused the fast-food chain of discrimination by the Black franchise operators of four of its restaurants in Tennessee.
The court didn’t find that the company violated any laws, McDonald’s said in a statement.
2021
专家指麦当劳净零排放餐厅涉嫌漂绿
问题披露
一些专家就麦当劳首家净零排放餐厅指其漂绿;来源报道的是相关指控,并未认定指控属实。
来源摘录
some experts have accused the fast food chain of "greenwashing".
2021
因芝士汉堡广告起诉麦当劳
提起诉讼
Ksenia Ovchinnikova 起诉麦当劳,称其广告导致自己中断宗教斋戒并违反消费者保护法;她要求获得 1,000 卢布的精神损害赔偿。
来源摘录
A woman from Omsk, Russia, is reportedly suing McDonald's over an advert featuring cheeseburgers and chicken nuggets, which she said caused her to break her fast during Lent.
Fox News reported that Ovchinnikov accused the fast-food chain of breaking consumer protection law and insulting her religious feelings. She is suing McDonald's for $14 (1,000 rubles) as compensation for sustained moral damage.
Ksenia Ovchinnikova has filed a lawsuit against McDonald's after seeing an advertising banner that looked too good to refuse.
2021
越南麦当劳为宣传海报误用 EXO 照片道歉并下架
公司回应
越南麦当劳在 BTS 套餐宣传素材中误用 EXO 照片并遭粉丝批评后,出面道歉并下架海报。
品牌回应
道歉 — McDonald’s Vietnam
麥當勞也火速出面回應道歉
整改 — McDonald’s Vietnam
並立刻下架誤用的宣傳海報
来源摘录
照片PO出後,立刻引起兩團的粉絲砲轟,直呼太誇張「這樣都可以搞錯?」隨即,麥當勞也火速出面回應道歉,並立刻下架誤用的宣傳海報。
2021
工人在布兰福德麦当劳服务区门店罢工
公众反弹
布兰福德I-95服务区麦当劳门店的工人举行罢工,要求危险津贴、提高工资、福利和工会权利。SEIU称罢工也在抗议其所称的打压工会、恐吓和报复行为;这些门店由Michell Enterprises和Goldenhawk运营。
来源摘录
The strike was targeting the I-95 service plaza stores run by Michell Enterprises and Goldenhawk, according to a statement by the SEIU.
BRANFORD, CT — Under a hazy early morning sun, dozens of fast food workers at the Interstate 95 service plaza McDonald’s went on strike to demand hazard pay, higher wages, benefits and, the Service Employees International Union said, to protest the restaurant’s “union-busting intimidation and reprisals.”
2021
拜伦·艾伦就涉嫌广告投放偏见起诉麦当劳
提起诉讼
媒体企业主拜伦·艾伦以至少100亿美元为由起诉麦当劳,指称该公司与黑人拥有的媒体合作投放广告不足,且其广告支出分配体现了种族偏见和刻板印象。这些是诉讼中的指控,并非已认定的违规事实。
来源摘录
The suit alleges McDonald's violated federal and state civil rights laws through what the complaint said has been "racial animus and racial stereotyping" in McDonald's advertising spend allocation, including refusing to advertise with Allen's companies.
Byron Allen, the plaintiff in the case filed in Los Angeles County Superior Court, owns two media companies, including The Weather Channel and lifestyle channel company, Allen's Entertainment Studio Networks.
On the same day McDonald's announced the company will accelerate its investment of ad dollars in "diverse-owned" media companies, the company was sued for at least $10 billion by a media business owner who alleges the QSR fails to advertise enough with Black-owned media outlets, Reuters reported.
2021
麦当劳员工因薪酬及工作场所问题罢工
公众反弹
麦当劳员工在美国多个城市参加罢工,要求时薪至少达到15美元,并抗议组织者所称公司未能保护员工免受工资盗窃、性骚扰、职场暴力及疫情期间危险工作环境的影响。
当事方说明的目的. 员工要求麦当劳向所有员工支付至少每小时15美元。
来源摘录
Workers demand that McDonald's pay all workers at least $15 an hour as the company deals with a shortage of workers.
In Oakland, a walkout happened around 9 a.m. at a Mcdonald's on 2520 E 12th St.
Walkouts were planned for multiple McDonald's stores across California Wednesday during which employees planned to underscore what they said is the company's failure to protect them from issues such as wage theft, sexual harassment, workplace violence and a dangerous working environment during the coronavirus pandemic, organizers said.
2021
顾客因麦当劳汉堡包装纸疑似沾有粪便提起诉讼
提起诉讼
一名顾客因汉堡包装纸疑似沾有粪便,起诉位于米尔维尔的麦当劳餐厅。诉讼指控JDKD Enterprises未能安全地准备和供应食物。特许经营店店主John Durante表示餐厅已调查,但无法证实该指控。
品牌回应
调查 — JDKD Enterprises
We have taken the appropriate steps to investigate this matter and have been unable to substantiate the claim
来源摘录
The lawsuit accuses JDKD Enterprises of failing to prepare and serve food in a safe manner.
"Serving safe, high quality food is always our top priority and we take this claim seriously. We have taken the appropriate steps to investigate this matter and have been unable to substantiate the claim," franchise owner John Durante said in a statement.
A woman is suing the McDonald’s in Millville because she was served a burger with a wrapper that was smeared with feces.
2021
麦当劳遭特许经营商起诉,被指存在种族歧视
提起诉讼
特许经营商 Herbert Washington 在俄亥俄州联邦法院起诉麦当劳,指控该公司对他实施种族歧视。麦当劳表示正在审阅诉状,并将 Washington 面临的经营挑战归因于其所谓的管理不善及未达到公司标准;这些是当事方的主张和陈述,并非法院裁定。
品牌回应
否认 — McDonald’s USA
“This situation is the result of years of mismanagement by Mr. Washington, whose organization has failed to meet many of our standards on people, operations, guest satisfaction and reinvestment,” the company said in a statement.
否认 — McDonald’s
McDonald’s issued a statement on Tuesday denying Washington’s assertions.
来源摘录
He filed a lawsuit against the fast-food giant in Ohio federal court on Tuesday.
McDonald’s USA said it is still reviewing the complaint, but offered a statement to CNBC that said Washington is facing business challenges and the company has offered him multiple opportunities to address those issues.
A Black franchisee is alleging that McDonald’s racially discriminated against him by pigeonholing him into operating low-volume restaurants in Black neighborhoods and forcing him to downsize his store base years later after grading his locations unfairly.
2020
洛杉矶麦当劳门店员工因新冠安全与病假诉求罢工
公众反弹
洛杉矶一家麦当劳餐厅的员工连续第二天离岗,要求在自我隔离期间获得两周工资。此前一名同事新冠检测呈阳性;员工称缺少防护用品和清洁用品,且无法保持距离。特许经营者表示餐厅已关闭消毒、密切接触员工被要求隔离,并承诺向需要隔离的员工支付工资。
品牌回应
整改 — Nicole Enearu, franchise owner
McDonald's Corp. issued a statement from the franchise owner Nicole Enearu that said she notified public health authorities and shut down the restaurant to "conduct a thorough sanitization procedure” immediately after being notified an employee had tested positive for COVID-19.
退款或补偿 — Nicole Enearu, franchise owner
Enearu, who along with her mother and sister own 13 McDonald's restaurants, said she has been in contact with the worker and is committed to paying her and other employees who need to quarantine.
整改 — the franchise
they shut down and sanitized the restaurant after learning of the employee’s positive results.
整改 — the franchise
The franchise’s owner, Nicole Enearu, however, told the Sun in a statement that they shut down and sanitized the restaurant after learning of the employee’s positive results. She also said the establishment is providing support to the sick worker and will pay her and employees who also need to quarantine.
来源摘录
Honking their car horns at lunch hour near the drive-through line, employees at the restaurant on Crenshaw Boulevard near 28th Street allege their jobs pose them "imminent danger" because they lack protective masks, gloves and cleaning supplies, and are unable to distance themselves from other workers.
McDonald's Corp. issued a statement from the franchise owner Nicole Enearu that said she notified public health authorities and shut down the restaurant to "conduct a thorough sanitization procedure” immediately after being notified an employee had tested positive for COVID-19.
The franchise’s owner, Nicole Enearu, however, told the Sun in a statement that they shut down and sanitized the restaurant after learning of the employee’s positive results. She also said the establishment is providing support to the sick worker and will pay her and employees who also need to quarantine.
2020
麦当劳因通报确诊病例关闭汉密尔顿餐厅
安全事件
一名员工据报新冠病毒检测呈阳性后,麦当劳加拿大关闭汉密尔顿20 Rymal Road East的餐厅进行彻底清洁。公司表示正联络安大略省公共卫生部门确认消息,并称餐厅将依其指示重开。
品牌回应
调查 — McDonald’s Canada
We are in contact with Ontario Public Health to confirm this report.
整改 — McDonald’s Canada
Corporate Relations told Global News in a statement that the restaurant has hired a third party cleaning company to sanitize the location.
来源摘录
McDonald’s has closed down one of its restaurants on the Mountain after a worker reportedly tested positive for COVID-19, according to a spokesperson.
Out of an abundance of caution, McDonald’s Canada made the decision to immediately shut down the restaurant for a thorough cleaning
2020
麦当劳在遭遇歧视批评后宣布多元化举措
公司回应
在加盟商、员工和活动人士提出批评后,麦当劳宣布多元化举措,包括解决招聘偏见、扩大供应商参与和招募更多不同背景的加盟商。公司表示将在随后几周公布有明确时限的承诺,并每年跟踪进展。
当事方说明的目的. 公司表示,这些举措旨在更好地体现社区多元化、消除经济机会障碍并促进包容。
品牌回应
持续披露 — McDonald's
McDonald's said it will track its progress annually
来源摘录
McDonald's is debuting new diversity efforts and safety strategies, following criticism from franchisees, workers, and progressive activists.
McDonald's said it will track its progress annually
McDonald's said it will announce time-bound commitments to better represent communities' diversity, dismantle "barriers to economic opportunity," and encourage inclusion in the coming weeks.
2020
麦当劳特许经营商支付童工违规罚款
罚款或处罚
在涉及麦当劳的一起争议事件中,特许经营商Mt. Airy Partners在调查发现北卡罗来纳州12家麦当劳门店存在童工违规行为后,收到并支付了17,586美元罚款。该事件于2020年7月23日被报道。调查确认这12家门店存在违规行为后,该特许经营商支付了这笔罚款。
来源摘录
The U.S. Department of Labor's Wage and Hour Division's investigation into a dozen North Carolina McDonald's locations found the operators violated child labor laws when they hired 35 workers, ages 14 and 15 years old, and allowed them to work outside hours mandated for their age group, according to Fox Business.