KBC Bank
KBC Bank is a Belgian bank and insurance brand offering banking, lending, insurance, savings and investing services, including through its KBC Mobile app and digital assistant Kate.
Last updated October 26, 2026
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Overview
KBC Bank operates under the KBC Bank & Verzekering brand, offering services across payments, current accounts, credit and prepaid cards, digital banking, loans (mortgage, car and personal loans), insurance (fire, car and hospitalisation), and savings and investing (savings accounts, pension saving and investing). It provides the KBC Mobile app, described on its site as the world's best banking app, and the digital assistant Kate, which is available 24/7 for questions about banking, insurance and extra services. The site also references KBC Live for phone or video conversations and KBC offices for appointments.
Products and positioning
KBC Mobile
A banking app described on the KBC site as the world's best banking app, allowing secure and smooth banking without a card reader and offering extra services.
Kate
A digital assistant in KBC Mobile available 24/7 for questions about banking, insurance and extra services, and able to connect users to KBC Live with priority.
KBC Live
A service for telephone or video conversations with KBC.
Controversies
2020
KBC Bank fined €18.3 million over tracker mortgage failings
Ireland's Central Bank fined KBC Bank €18.3 million over serious failings related to the tracker mortgage scandal. According to the source, 3,741 accounts were affected and the bank's actions caused customers sustained harm. KBC Bank Ireland's CEO apologized to affected customers.
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