KBC Bank controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
KBC Bank fined €18.3 million over tracker mortgage failings
Fine or penalty
Ireland's Central Bank fined KBC Bank €18.3 million over serious failings related to the tracker mortgage scandal. The source reports that 3,741 accounts were affected and that the bank's actions caused customers sustained harm. KBC Bank Ireland's CEO apologized to affected customers.
Company response
Apology — KBC Bank Ireland
In a statement, the KBC Bank Ireland CEO Peter Roebben offered a “sincere apology” to customers.
Source excerpt
In a statement, the KBC Bank Ireland CEO Peter Roebben offered a “sincere apology” to customers.
It said the KBC’s engagement and co-operation with the Central Bank’s Tracker Mortgage Examination was "deeply unsatisfactory" and noted that the bank “caused avoidable and sustained harm to impacted customers” by failing to acknowledge its actions until December 2017.
KBC Bank has been fined over €18m for a range of “serious failings” related to the tracker mortgage scandal.