HP Jornada
A Hewlett-Packard family of Windows CE personal digital assistants, handheld PCs, Pocket PCs, and a connected smartphone.
Last updated August 22, 2026
Overview
HP Jornada was a Hewlett-Packard product family of personal digital assistants sold from 1998 until 2002. Rather than representing one narrowly defined device, Jornada covered several categories that were emerging around Microsoft's Windows CE platform: clamshell-style Handheld PCs, compact Palm-Size PCs, Pocket PCs, and one Pocket PC phone. The line was positioned between traditional organizers and increasingly capable mobile computers, offering touch screens, physical keyboards on selected models, removable storage, cellular connectivity on the Jornada 928, and synchronization with desktop computers. The first Jornada model was the 820, introduced in 1998 as a relatively full-featured Handheld PC. It used Windows CE 2.11 with Handheld PC Professional software, a StrongARM processor, a 640-by-480 display, a miniature keyboard, a trackpad, CompactFlash and PC Card expansion, and an integrated modem on the standard version. The 820 established the product family's emphasis on communications and productivity rather than simple appointment management. A modem-free 820e variant was also offered. In the same period, the 680 brought the Jornada name to a smaller HVGA Handheld PC format, while the 690 later increased memory and display capability. HP expanded the range in several directions. The 420 and 430 series addressed the Palm-Size PC category and helped bring color displays, touch input, audio, and email features to a smaller form factor. The 430se received promotional treatment connected with the James Bond film The World Is Not Enough, including a limited bundle with film-related merchandise. The 520 and 540 families moved the brand into the newly promoted Pocket PC segment. These devices used compact designs and removable storage, with the 540 models adding USB synchronization and higher-color display capability compared with the lower-cost 520 series. The 560 series, released in 2001, represented a more substantial Pocket PC redesign. It used a StrongARM processor, a reflective screen with an ambient-light sensor, flashable ROM, and Pocket PC 2002. The 700 series continued HP's Handheld PC strategy for users who wanted a larger keyboard-oriented mobile computer. The European and Middle Eastern Jornada 710 served as a lower-cost model, while the 720 and later 728 offered features such as integrated modems, CompactFlash and PC Card slots, smart-card support, and long battery life. The Jornada 728, released in 2002, was the final Handheld PC produced by HP under the Jornada name. The last device in the family was the Jornada 928, a United Kingdom-only GSM phone based on Pocket PC 2002 Phone Edition. It combined PDA software with dual-band European GSM and GPRS data, making it an early example of a connected Windows mobile device under the HP brand. HP research teams also used Jornada hardware in experimental connected and wearable-computing projects, including location-based city tours and language-translation trials. A Linux-based Jornada X25 prototype was developed but cancelled before commercial release. Jornada ended during the 2002 integration of Hewlett-Packard and Compaq. HP subsequently concentrated its PDA strategy on the Compaq-derived iPAQ family, which became the company's more prominent handheld-computing brand. The Jornada line is therefore historically significant as an early broad Windows CE hardware platform, but it is no longer an active commercial brand.
History
HP Jornada emerged in 1998 as Hewlett-Packard's answer to the rapidly developing Windows CE handheld-computer market. The family was designed to cover several form factors rather than compete through one standardized device. Its Handheld PC models resembled small clamshell computers and emphasized typing, communications, and desktop-style applications. Palm-Size PC models reduced the footprint and focused on touch operation. Pocket PC models later adopted Microsoft's newer software platform and targeted users seeking a more conventional PDA experience. The initial Jornada 820 and 680 models demonstrated the breadth of the strategy. The 820 used a miniature keyboard and trackpad, a 640-by-480 display, StrongARM processing, removable storage, and a built-in modem. The 820e removed the modem for markets or buyers that did not require integrated dial-up communications. The 680 used an HVGA display and Hitachi SH3 processing in a smaller clamshell body. The 690 followed with more memory and improved color support. These products were intended for mobile professionals who wanted a compact computer capable of document work, synchronization, faxing, and expansion through PC Card or CompactFlash accessories. HP then broadened Jornada into consumer-oriented and smaller devices. The Jornada 420 was notable as a color Palm-Size PC, combining a touch screen, speaker, and email functions. The 430 and 430se continued this approach, with the latter receiving a film tie-in around The World Is Not Enough. The promotion illustrated how PDA manufacturers attempted to make unfamiliar mobile-computing products more visible to mainstream consumers. The Pocket PC transition became central to the brand. The 520 series offered a lower-cost entry point with Pocket PC 2000, CompactFlash expansion, and a compact silver chassis. The 540 series retained a similar basic design but added USB synchronization and improved display capability; the 545 and 548 were differentiated primarily by memory capacity. In 2001, the 560 series introduced a substantially revised design and Pocket PC 2002. Its StrongARM processor, reflective display, ambient-light sensor, and flashable ROM made it one of the more advanced Jornada PDAs and allowed software updates to be installed in device firmware. HP continued supporting the larger Handheld PC category with the 710, 720, and 728. The 710 was marketed in Europe and the Middle East as a less expensive model, while the 720 provided an integrated modem and broader bundled equipment. The 728, introduced in 2002, increased memory, improved battery arrangements, added native PPTP VPN capability through its later operating-system revision, and became the last Handheld PC produced by HP. Its existence alongside Pocket PC products showed that HP still viewed keyboard-centric handheld computers as useful for some professional users, even as smaller PDAs and emerging smartphones gained attention. Jornada also briefly entered cellular handheld computing. The Jornada 928 was HP's only phone sold under the Jornada name. It was limited to the United Kingdom and used Pocket PC 2002 Phone Edition, dual-band European GSM, and GPRS data. HP research personnel in Bristol used GPRS-equipped Jornada devices in experimental connected solutions, including interactive tours and language-translation demonstrations. Separately, HP's Australian Appliances and Calculators Organization developed the X25, or Calypso, as a Linux-based prototype, but the project was cancelled before commercial launch. The brand ended during the 2002 HP-Compaq combination. HP chose to focus its PDA business on the iPAQ family inherited from Compaq, and no later Jornada generation was released. In retrospect, Jornada represents an important transitional product family: it connected the organizer tradition of the 1990s with Windows-based mobile computing, removable expansion, wireless and cellular data, and the early smartphone market.
- 2002Jornada 728 and 928 released
The 728 becomes the final Jornada Handheld PC, while the UK-only 928 adds GSM and GPRS phone functions.
- 2002Jornada discontinued after HP-Compaq integration
HP ends the Jornada line and shifts its PDA emphasis toward the iPAQ family.
- 2001Jornada 560 series debuts
The 560 series becomes HP's first Jornada Pocket PC family based on Pocket PC 2002 and StrongARM hardware.
- 2000Jornada 720 released
The 720 strengthens the Handheld PC line with StrongARM processing, modem connectivity, and Handheld PC 2000.
- 1999Color Palm-Size PCs join the range
The Jornada 420 and 430 series extend the brand into compact color touch-screen PDAs.
- 1998Jornada family launches
HP introduces the Jornada 820 and 680, establishing a multi-format Windows CE handheld range.
Products and positioning
Portable Windows-based productivity and communications devices spanning keyboard-equipped handheld computers, compact touch-screen PDAs, and an early PDA phone.
Jornada 820/820eHandheld PC1998
The inaugural Jornada Handheld PC, introduced in 1998, used Windows CE 2.11 and Handheld PC Professional software. It combined a miniature keyboard, trackpad, 640-by-480 display, StrongARM processor, CompactFlash and PC Card expansion, and approximately ten hours of standard battery operation. The 820 included an integrated modem for fax and data functions, while the 820e omitted that modem.
Jornada 680/690Handheld PC1998
These smaller clamshell Handheld PCs used HVGA displays and Hitachi SH3 processors. The 680 launched with 16 MB of RAM and Windows CE 2.11-based Handheld PC Professional software. The 690 followed with 32 MB of RAM, improved software, and 64K-color display support. Modem-equipped and modem-free variants were sold.
Jornada 710/720/728Handheld PC2000
The 700 series was HP's later keyboard-oriented Jornada platform. Models used a 206 MHz StrongARM processor, a 640-by-240 display, CompactFlash and PC Card slots, and Handheld PC 2000. The 720 added an integrated modem, while the 728 increased memory and battery capacity and supported a later operating-system revision with native PPTP VPN functionality. The 728 was the last HP Handheld PC.
Jornada 420/430/430sePalm-Size PC1999
The 420 and 430 series brought the Jornada name to compact Palm-Size PCs. The 420 was notable for its color screen and included touch input, a speaker, and email capabilities. The 430se was a special edition supplied with accessories and a promotional package tied to the James Bond film The World Is Not Enough.
Jornada 520 seriesPocket PC2000
The 520 series was designed as an affordable Pocket PC platform. It used Pocket PC 2000, a 133 MHz SH3 processor, 16 MB of RAM, a 256-color screen, and a Type I CompactFlash slot. Compared with the 540 family, it offered fewer synchronization and display features and primarily supported serial connectivity.
Jornada 540 seriesPocket PC2000
The 540 series was among HP's early Pocket PC products. It shared the basic processor, operating system, and storage approach of the 520 series but added USB synchronization and a higher-color display. The 545 contained 16 MB of RAM and the 548 contained 32 MB, making memory the principal distinction between the two versions.
Jornada 560 seriesPocket PC2001
Released in 2001, the 560 series was the first Jornada Pocket PC family to use a StrongARM processor. It introduced a redesigned body, reflective LCD, ambient-light sensor, and flashable ROM for software updates. The devices ran Pocket PC 2002; HP did not provide a Windows Mobile 2003 release for this series.
Jornada 928Pocket PC phone2002
The 928 was the sole Jornada-branded phone and was sold only in the United Kingdom. It ran Pocket PC 2002 Phone Edition, used a Texas Instruments OMAP processor, and combined 64 MB of RAM with flashable ROM. Its dual-band European GSM radio and GPRS support made it an early HP attempt to merge PDA software with cellular communication.
Flagship businesses
- HP Jornada 820/820e
- HP Jornada 680/690
- HP Jornada 720/728
- HP Jornada 540 series
- HP Jornada 560 series
- HP Jornada 928
Marketing campaigns
- 1999The World Is Not Enough promotional edition
United States · United Kingdom
The Jornada 430se received entertainment tie-in promotion through the James Bond film The World Is Not Enough. The package included earphones and a clip case, and a limited offer added a collectible Bond keychain and a coupon for three Bond films.
Outcome. The promotion increased the product's visibility through a major film franchise, although no sales result is documented in the reference material.
Brand decisions
- 2002Shift from Jornada to iPAQ after the HP-Compaq mergerM&A
HP and Compaq completed their corporate combination while both companies had handheld-computing products. Compaq's iPAQ family had stronger market prominence than the Jornada range.
What changed. HP discontinued the Jornada family and concentrated subsequent PDA activity on iPAQ-branded products.
Aftermath. The 928 and 728 marked the end of the Jornada product generation, while iPAQ became HP's principal PDA brand.
Recent events
- 2002HP and Compaq merger ends the Jornada era
Following the HP-Compaq merger, the Jornada family was discontinued and succeeded strategically by the Compaq-derived iPAQ PDA line.
M&A - 2001Jornada 560 moves to Pocket PC 2002
The 560 family introduced a redesigned Pocket PC with StrongARM hardware, a reflective display, ambient-light sensing, and flashable ROM.
Product launch - 2000HP launches the Jornada 720 Handheld PC
The Jornada 720 brought a 206 MHz StrongARM processor, integrated modem, expansion slots, and Windows CE Handheld PC 2000 to HP's keyboard-oriented handheld range.
Product launch - 1999Jornada expands into Palm-Size PCs
The Jornada 420 and 430 series extended the brand into smaller color-screen touch devices, including the 430se promotional edition associated with The World Is Not Enough.
Product launchCampaign - 1998HP introduces the Jornada 820 Handheld PC
The first Jornada model established HP's Windows CE handheld-computing family with a keyboard, high-resolution display, removable expansion, and optional communications features.
Product launch
Sources
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