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Hello bank!

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Hello bank! is an online bank offering accounts, cards, cashback and mobile banking services, backed by the traditional bank BNP Paribas.

Last updated September 15, 2026

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Overview

Hello bank! presents itself as an online bank with a new approach to banking: simple, fast, and answering the needs of customers connected on mobile and on the web. Its services include the Hello One and Hello Prime account offers, the Hello Extra cashback programme, the Hello Start + bank-mobility assistance service, a banking app, Apple Pay mobile payment, and the virtual assistant HelloïZ. The bank states it is backed by the solidity of the traditional bank BNP Paribas.

History

Hello bank! describes itself as an online bank with a new approach to banking: simple, fast, and answering the needs of customers connected on mobile and on the web. It states that it offers the essential services of an online bank backed by the solidity of the traditional bank BNP Paribas. Its service range includes the Hello One and Hello Prime account offers, the Hello Extra cashback programme, the Hello Start + bank-mobility assistance service, a banking app, Apple Pay mobile payment, and the virtual assistant HelloïZ.

Products and positioning

Une nouvelle approche de la banque : simple, rapide, qui répond aux besoins des clients connectés sur leur mobile et sur le web ; une banque en ligne adossée à la solidité de la banque traditionnelle BNP Paribas.

  • Hello One

    Account offer at 0 €/month under card-use conditions, otherwise 6 €/month, with 0 fees on payments in France and abroad and 0 account-keeping fees.

  • Hello Prime

    Offer including insurance and assistance guarantees, priority access to the Hello Team, and doubled Hello Extra cashback.

  • Hello Extra

    Free cashback programme with more than 90 offers each month to spend less.

  • Hello Start +

    Free bank-mobility assistance service that handles administrative steps for changing banks, with 200 € in shopping vouchers.

  • HelloïZ

    Virtual assistant that answers questions about Hello bank! offers and banking services, available on the app and the website.

Sources4 sources

  1. 1Banque en ligne - Jusqu’à 280€ offerts | Hello bank!hellobank.fr
  2. 2Appli et Services bancaires | Hello bank!hellobank.fr
  3. 3Assistante virtuelle – HelloïZ | Hello bank!hellobank.fr
  4. 4Apple Pay : le paiement mobile en toute sécurité | Hello bank!hellobank.fr

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