Crowne Plaza
Corporate brand
UnclaimedAn international upscale, full-service hotel brand focused on business, leisure and blended travel.
Last updated August 31, 2026
Overview
Crowne Plaza is an international upscale, full-service hotel brand operated within the IHG Hotels & Resorts portfolio. The brand was created in 1983 as an upscale sister concept to Holiday Inn, initially trading under the name Holiday Inn Crowne Plaza. Its first property opened in Rockville, Maryland, establishing a hotel format intended to serve business travellers who required more substantial accommodation, meeting capacity and service than a conventional midscale hotel could provide. The brand became part of the wider Bass hotel business after Bass PLC acquired Holiday Corporation in 1988. In 1994, the Holiday Inn prefix was removed and the brand adopted the name Crowne Plaza Hotels. This change helped distinguish the concept as a standalone upscale brand rather than simply a premium extension of Holiday Inn. Crowne Plaza subsequently expanded beyond North America; its first European property opened in Madeira, Portugal, in 1999. Crowne Plaza hotels are generally positioned in locations useful to both business and leisure guests, including city centres, commercial districts, airport areas, resorts and coastal destinations. The operating concept combines guestrooms with full-service food and beverage, meeting rooms, event facilities and business-oriented amenities. The brand also targets blended or “bleisure” travel, in which guests combine professional trips with personal leisure time. This broad location strategy allows individual hotels to serve corporate accounts, conferences, group travel, airport demand, holidays and local events. Within the IHG Hotels & Resorts family, Crowne Plaza sits alongside brands such as InterContinental Hotels & Resorts and Holiday Inn Hotels & Resorts. It is distinct from IHG’s luxury and limited-service concepts through its emphasis on full-service accommodation and meetings, while its international network gives it a role in corporate and group travel programs. The brand operates in nearly 100 countries and has more than 400 hotels with over 110,000 bedrooms according to the cited reference material; these network figures can change as properties open, leave or are reflagged. Several properties illustrate the range of the brand. Crowne Plaza Changi Airport in Singapore is an airport hotel located within the airport complex and has received repeated Skytrax recognition as a leading airport hotel. Crowne Plaza Liverpool John Lennon Airport occupies the former terminal building of Liverpool Speke Airport, a 1930s Art Deco structure that was converted after the terminal ceased operating. Crowne Plaza Copenhagen Towers has been noted for renewable-energy systems including solar generation and geothermal heating and cooling, as well as electricity-generating stationary bicycles. Crowne Plaza remains an active IHG brand with a global footprint. Its core proposition is an upscale hotel stay that combines accommodation, dining, meetings and convenient locations for guests whose trips may be professional, personal or a mixture of both.
History
Crowne Plaza was established in 1983 as an upscale sister brand to Holiday Inn. The first Holiday Inn Crowne Plaza hotel opened in Rockville, Maryland. The concept was designed to extend the Holiday Inn family into a more upscale, full-service segment, with accommodation and facilities suited to corporate travellers, meetings and events. In 1988, Bass PLC acquired Holiday Corporation. The transaction placed Crowne Plaza within the hotel portfolio that later developed into the present InterContinental Hotels Group structure. In 1994, the brand was renamed Crowne Plaza Hotels, dropping the Holiday Inn prefix and becoming more visibly independent within the group’s brand architecture. International expansion followed. The brand opened its first European property in Madeira, Portugal, in 1999. Over time, Crowne Plaza developed a varied estate across city centres, resorts, coastal areas and airport locations. This distribution reflects the brand’s dual business-and-leisure orientation rather than a single narrowly defined hotel setting. Crowne Plaza’s service model has traditionally combined guestrooms with meeting rooms, conference and event facilities, restaurants, bars and other full-service amenities. Its target audience has broadened from conventional business travel to include leisure guests and blended travellers who combine work and personal travel. The brand’s positioning therefore depends on both location and operating format: properties are intended to be convenient for commercial activity while also supporting longer stays, events and leisure itineraries. Individual hotels have also acquired distinctive local identities. Crowne Plaza Liverpool John Lennon Airport occupies the former terminal building of Liverpool Speke Airport, which operated until 1986 and is recognized for its 1930s Art Deco architecture. Crowne Plaza Changi Airport in Singapore is an example of the brand’s airport-hotel presence and has received repeated Skytrax recognition. Crowne Plaza Copenhagen Towers has been associated with renewable-energy features, including solar panels, geothermal heating and cooling systems, and electricity-generating exercise bicycles. The brand is currently part of IHG Hotels & Resorts, whose wider family includes InterContinental Hotels & Resorts and Holiday Inn Hotels & Resorts. Reference material describes Crowne Plaza as operating in nearly 100 countries with more than 400 hotels and over 110,000 bedrooms. Because hotel networks change through openings, closures, management agreements and reflagging, those figures should be treated as time-sensitive rather than permanent corporate specifications.
- 1999
First European property opened
[1]Crowne Plaza opened its first European property in Madeira, Portugal.
- 1994
Renamed Crowne Plaza Hotels
[1]The brand dropped the Holiday Inn prefix and adopted the standalone Crowne Plaza Hotels name.
- 1988
Holiday Corporation acquired by Bass PLC
[1]Bass PLC acquired Holiday Corporation, bringing the Crowne Plaza business into the hotel group that later developed into the present IHG structure.
- 1983
Brand established
[1]Crowne Plaza was created as an upscale sister concept to Holiday Inn, and the first Holiday Inn Crowne Plaza hotel opened in Rockville, Maryland.
Products and positioning
Upscale full-service hospitality for business, leisure and blended travellers, with particular emphasis on convenient locations, meetings, events and business-supporting amenities.
Upscale full-service hotels · 1983
Crowne Plaza Hotels
The core Crowne Plaza offering consists of upscale, full-service hotels in business districts, city centres, airport areas, resorts and coastal destinations. Properties generally combine guest accommodation with restaurants, bars, meeting rooms, event facilities and services designed for both professional and personal travel. The network serves individual guests, corporate accounts, conferences, groups and blended business-leisure itineraries.
Meetings and event services
Crowne Plaza Meetings and Events
Meetings and events are a major part of the brand proposition. Participating hotels provide meeting rooms, conference spaces, food and beverage support, accommodation for delegates and facilities for corporate or social events. The scale and exact specification vary by property, but the format supports business gatherings as well as larger group and event requirements.
Airport accommodation
Crowne Plaza Airport Hotels
Airport properties apply the Crowne Plaza full-service model to travellers needing proximity to terminals and transport links. They can serve airline, corporate, transit, conference and leisure demand. Crowne Plaza Changi Airport is a notable example, located within Singapore’s Changi Airport and repeatedly recognized by Skytrax as a leading airport hotel.
Resort accommodation
Crowne Plaza Resorts
Crowne Plaza also operates in resort and coastal settings, extending the brand beyond conventional corporate destinations. These properties retain the full-service hotel, dining and event orientation while accommodating leisure stays, group travel and guests combining work with personal time.
Sources2 sources
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