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360i

A New York-based digital marketing and communications agency that became part of Dentsu before its brand was folded into Dentsu Creative in 2022.

Last updated August 22, 2026

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Nov 3, 2026
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Nov 4, 2026

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Overview

360i was a United States digital marketing and communications agency founded in Atlanta in 1998 by Dave Williams and Bryan Kujawski. It began as a search engine marketing agency and technology company serving online brands, at a time when search visibility and measurable online customer acquisition were emerging as specialized marketing disciplines. The company later expanded beyond search into social media, strategy, media, creative development, and broader digital brand communications. The agency became associated with Innovation Interactive after being acquired by that company. At the time of the transaction, 360i reportedly had approximately 35 agency employees and a further 15 people working in its SearchIgnite technology business, with revenue approaching $5 million. SearchIgnite represented the technology side of the original business, while 360i developed into a digitally led communications agency. Innovation Interactive was acquired by Dentsu in 2010. Following that transaction, 360i operated as a Dentsu business unit and contributed digital marketing capabilities to the wider group's communications offering. Its work covered search engine marketing and optimization, social media programs, digital creative, content, media, strategy, and integrated brand communications. The agency's service footprint extended across the United States, the United Kingdom, Brazil, and Canada. Leadership changes marked several stages of the agency's development. Bryan Wiener, who had served as chief executive, left the role in 2014 to become chief executive of comScore. He was succeeded by Sarah Hofstetter, a 360i executive who had joined the firm in 2005 and was credited with establishing its social media and strategy practices. Hofstetter became chairwoman in 2018, when Jared Belsky, previously president, became chief executive. That year, Abbey Klaassen, previously chief marketing officer, became president of 360i's New York operation. In June 2022, Dentsu announced that 360i would be combined with DentsuMB and Isobar under the Dentsu Creative label. This reorganization effectively retired 360i as a standalone agency brand. Accordingly, 360i is best understood as a former digital agency brand within Dentsu rather than as an independently operating agency today. Its historical significance lies in the transition from specialist search marketing to integrated digital communications and in its role within Dentsu's broader creative and media network.

History

360i was established in Atlanta in 1998 by Dave Williams and Bryan Kujawski. Its original business combined search engine marketing with technology development for online brands. The agency emerged during the early growth of commercial search and focused on helping clients improve online visibility and acquire customers through measurable search activity. The company subsequently became part of Innovation Interactive. At the time of the acquisition, 360i reportedly employed about 35 people in its agency business and 15 people in SearchIgnite, its search technology operation. The business was reported to have revenue close to $5 million. Following the transaction, 360i developed from a specialist search provider into a broader digitally led communications agency. In 2005, 360i began offering social media marketing programs. In 2008, it expanded its capabilities to include strategy, media, and creative, broadening its role in clients' communications programs. Its activities eventually covered the United States, the United Kingdom, Brazil, and Canada. The agency's work consequently extended across paid and organic search, social platforms, content, digital creative, media planning, and integrated brand communications. Dentsu acquired Innovation Interactive in 2010. The transaction placed 360i within Dentsu's international agency structure, where it functioned as a digital marketing and communications unit. Bryan Wiener remained chief executive until 2014, when he left to become chief executive of comScore. Sarah Hofstetter succeeded him. Hofstetter had joined 360i in 2005 and was associated with the development of the agency's social media and strategy practices. In 2018, Hofstetter was promoted to chairwoman. Jared Belsky, who had been president, became chief executive, while chief marketing officer Abbey Klaassen became president of 360i's New York operation. These changes reflected the agency's continued development as part of Dentsu's digitally oriented communications network. The brand's independent identity ended in 2022. In June of that year, Dentsu announced a combination of 360i with DentsuMB and Isobar under the Dentsu Creative label. The move placed the agency's capabilities within a consolidated creative organization and effectively retired the 360i name as a standalone operating brand.

  • 2022

    360i is merged into Dentsu Creative

    [1]

    Dentsu combines 360i with DentsuMB and Isobar under the Dentsu Creative label, effectively retiring the 360i brand.

  • 2018

    New senior leadership structure is announced

    [1]

    Hofstetter becomes chairwoman, Jared Belsky becomes CEO, and Abbey Klaassen becomes president of 360i New York.

  • 2014

    Sarah Hofstetter becomes CEO

    [1]

    Sarah Hofstetter succeeds Bryan Wiener as chief executive of 360i.

  • 2010

    Innovation Interactive is acquired by Dentsu

    [1]

    Dentsu acquires Innovation Interactive, making 360i a Dentsu business unit.

  • 2008

    Capabilities expand beyond search

    [1]

    The agency adds strategy, media, and creative capabilities, becoming a broader digital communications provider.

  • 2005

    Social media services are introduced

    [1]

    360i begins offering social media marketing programs in addition to its search-focused services.

  • 1998

    360i is founded in Atlanta

    [1]

    Dave Williams and Bryan Kujawski establish 360i as a search engine marketing agency and technology company serving online brands.

Products and positioning

Digitally led marketing and integrated communications agency

  • Digital marketing service · 1998

    Search engine marketing and optimization

    Search was 360i's original area of specialization. The agency worked on search engine marketing and optimization for online brands, combining strategic planning with technology and performance-oriented digital acquisition. Its early business also included SearchIgnite, a related search technology operation. This capability positioned 360i around measurable visibility, traffic generation, and customer acquisition through search channels.

  • Digital marketing service · 2005

    Social media marketing

    360i added social media marketing programs in 2005. The service extended the agency's search-centered model into social communications, where brands could use platform content, audience engagement, and ongoing community interaction. Social media became one of the practices associated with the agency's broader digital communications proposition and later complemented its strategy, media, and creative capabilities.

  • Integrated communications service · 2008

    Digital strategy, media, and creative

    Beginning in 2008, 360i expanded its offering with strategy, media, and creative services. These capabilities allowed it to participate in more complete digital marketing programs rather than serving only as a specialist search provider. The work could connect audience and channel planning with digital concepts, content, media activation, and brand communications across online environments.

Brand decisions

  • 2022

    Dentsu consolidates 360i under Dentsu CreativeStrategy

    Background

    Dentsu sought to bring 360i together with DentsuMB and Isobar in a consolidated creative organization.

    Action taken

    Dentsu announced that the three agency brands would be combined under the Dentsu Creative label.

    Aftermath

    The change effectively retired 360i as an independent brand and transferred its capabilities into Dentsu Creative.

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