Zoonga
Zoonga is an Indian-founded ticketing company that sells admission to sports, entertainment, leisure, and lifestyle events through digital and physical distribution channels.
Last updated August 26, 2026
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Overview
Zoonga, formerly known as Kyazoonga, is an Indian-founded ticketing and event-commerce company. Launched in 2007, it began as an online ticketing service for entertainment and sports events in India and later expanded its activities to international markets. The company has operated through websites and mobile applications, while also using retail outlets and box-office distribution channels to reach customers who purchase tickets in person. The platform is designed to connect event organizers, promoters, sports franchises, teams, and venues with audiences. Customers can search for events using filters such as category, date, location, and price, then select available inventory and complete payment through the service. Event organizers generally determine the event details, ticket allocation, and pricing, while Zoonga functions primarily as a ticketing agent and distribution partner rather than as the owner or producer of the events themselves. The company initially included movie ticketing in its offering but subsequently discontinued that activity, concentrating more heavily on live sports, concerts, cultural events, and other ticketed experiences. Its reported event portfolio has included major cricket tournaments, football competitions, tennis, international concerts, sporting franchises, and large public events. Examples include the 2011 Cricket World Cup in India, Sri Lanka, and Bangladesh; the FIFA U-17 World Cup in 2017; the ICC Women's World Twenty20 in 2018; the Caribbean Premier League; Cricket West Indies events; the Tata Open Maharashtra; the Royal Melbourne Show; the Guns N' Roses India tour; and selected Indian Super League and cricket events. Zoonga was founded by Massachusetts Institute of Technology and MIT Sloan alumni. Neetu Bhatia has been identified as co-founder and chief executive officer, Akash Bhatia as co-founder and the originator of the initial business idea, and Arpita Majumder as co-founder and chief operating officer. The company's reported office footprint has included Mumbai, New Delhi, Pune, Dubai, Melbourne, and locations in the Caribbean. In 2016, Ratan Tata, chairman emeritus of Tata Group, was reported to have made a strategic investment in the company. The company has also been described as backed by a New York-based hedge fund, although the supplied reference does not identify the fund or provide a verifiable financial source. Zoonga's significance in the Indian ticketing sector rests on its combination of online discovery, mobile access, retail distribution, and event-specific ticketing partnerships. It was reported to be the only ticketing company from the Indian subcontinent to reach finalist status in an Olympics ticketing bid. At the same time, its history includes service-pressure incidents during high-demand sales, including Cricket World Cup semi-final and final tickets in 2011 and tickets for Sachin Tendulkar's final Test match in 2013. Current operating status, ownership, and website information are not established by the supplied material.
History
Zoonga was launched in early 2007 as an Indian ticketing business focused on sports and entertainment. It was formerly known as Kyazoonga. The company was founded by Neetu Bhatia, her brother Akash Bhatia, and Arpita Majumder, all described in the reference material as MIT or MIT Sloan alumni. Akash Bhatia, a software engineer and entrepreneur, reportedly developed the original business concept during a visit to India. Neetu Bhatia became the company's co-founder and chief executive, while Arpita Majumder served as co-founder and chief operating officer. The business began with online ticketing, including movie tickets, but later stopped selling movie tickets and concentrated on live events. Its service combined web and mobile booking with offline access through retail outlets and box offices. This multi-channel approach allowed Zoonga to distribute tickets for event promoters and organizers while serving customers who preferred either digital purchasing or in-person transactions. Zoonga's operating model was principally agency-based. Promoters and organizers supplied event inventory, venue information, and pricing, while Zoonga provided discovery, transaction processing, and distribution. The platform enabled users to find events through categories, dates, locations, and prices, then submit personal and payment information to complete a booking. Sports franchises, teams, concert promoters, and other event organizers were among the types of partners associated with the service. Over time, Zoonga expanded beyond India. Reported offices included Mumbai, New Delhi, Pune, Dubai, Melbourne, and locations in the Caribbean. Its event work extended across cricket, football, tennis, concerts, exhibitions, and other public attractions. Notable ticketing assignments cited in the reference material include the 2011 Cricket World Cup across India, Sri Lanka, and Bangladesh; the III Commonwealth Youth Games; the Sachin Tendulkar 200th and final Test match; the Caribbean Premier League; Cricket West Indies events; Jamshedpur FC in the Indian Super League; the Guns N' Roses India tour; the FIFA U-17 World Cup in 2017; the ICC Women's World Twenty20 in 2018; the Royal Melbourne Show; and the Tata Open Maharashtra in 2019. The company also attracted outside financial backing. The supplied reference describes support from a New York-based hedge fund with investments in electronic-media companies, but it does not identify the fund or provide a source suitable for documenting the amount. In 2016, Ratan Tata, chairman emeritus of Tata Group, was reported to have become a strategic investor. The reference further states that Zoonga was the only ticketing company from the Indian subcontinent to qualify as a finalist for an Olympics ticketing bid. Zoonga's history includes operational challenges connected with high-demand events. During ticket sales for the 2011 Cricket World Cup semi-finals and final, the website reportedly crashed as millions of fans attempted to buy a limited number of tickets. In November 2013, fans were also reported to have been angered by difficulties purchasing tickets for Sachin Tendulkar's final Test. These incidents illustrate the technical and allocation pressures associated with selling scarce tickets for nationally significant sporting events. The supplied material does not establish Zoonga's present ownership, leadership, website, or operating status.
- 2019
Tata Open Maharashtra ticketing
[1]Zoonga is listed as a ticketing provider for the Tata Open Maharashtra.
- 2018
ICC Women's World Twenty20 ticketing
[1]The company is reported to have ticketed the ICC Women's World Twenty20.
- 2017
FIFA U-17 World Cup ticketing
[1]Zoonga is listed among the ticketing providers associated with the FIFA U-17 World Cup.
- 2016
Ratan Tata investment
[1]Ratan Tata is reported to have become a strategic investor in Zoonga.
- 2013
Sachin Tendulkar's final Test ticketing
[1]The company is associated with ticket sales for Sachin Tendulkar's 200th and final Test match.
- 2011
Cricket World Cup ticketing
[1]Zoonga handles ticketing connected with the Cricket World Cup hosted across India, Sri Lanka, and Bangladesh.
- 2007
Zoonga launches in India
[1]The company begins operations as an entertainment and sports ticketing service, initially including movie ticketing.
Products and positioning
A multi-channel ticketing and event-distribution platform connecting organizers and promoters with audiences across sports, entertainment, leisure, and lifestyle events.
Digital ticketing · 2007
Online ticketing service
Zoonga's core service enables customers to discover and purchase tickets for sports, concerts, entertainment, leisure, and lifestyle events through websites and mobile applications. Users can search by event category, date, location, and price, then review available inventory and complete a transaction using personal and payment information. Event organizers generally control the underlying inventory and pricing.
Physical ticket distribution
Retail and box-office distribution
In addition to digital channels, Zoonga has distributed tickets through retail outlets and box-office channels. This gives promoters a physical sales network and provides customers with an alternative to online booking. The model is particularly relevant for large events where organizers need broad geographic reach and multiple purchase points.
Event ticketing · 2007
Sports and live-event ticketing
Zoonga has supplied ticketing services for cricket tournaments, football competitions, tennis events, sporting franchises, concerts, exhibitions, and other live experiences. Its cited assignments include the Cricket World Cup, FIFA U-17 World Cup, Indian Super League, Caribbean Premier League, Guns N' Roses India tour, Royal Melbourne Show, and Tata Open Maharashtra.
Brand decisions
2016
Strategic investment by Ratan TataM&ABackground
Zoonga sought outside backing as it operated and expanded its ticketing business.
Action taken
Ratan Tata was reported to have invested strategically in the company.
Aftermath
The supplied material does not provide details about the investment terms or subsequent ownership structure.
2007
Launch as a sports and entertainment ticketing platformStrategyBackground
The founders established Zoonga to provide ticketing for entertainment and sporting events in India.
Action taken
Zoonga launched an online ticketing service and supplemented it with retail and box-office distribution.
Aftermath
The business later expanded into international event ticketing and discontinued movie ticketing.
Sources1 sources
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