Recent events
Recent events tied to this brand in public sources.
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2021
Tenant complaint over unresolved repairs and lease termination
央广网 reported a tenant’s complaint that Ziru had not resolved reported Wi-Fi and flooring problems for nearly five months and refused the tenant’s request for penalty-free lease termination. The article also reported that Ziru’s staff said repairs or a replacement were possible but lease termination would incur charges. The company did not respond to the reporter’s calls.
2021
Ziroom announces strategic merger with Manshe
Ziroom announced a strategic merger of Manshe, a residential apartment service provider, with its luxury housing business. The announcement said Manshe would become a wholly owned subsidiary and serve as Ziroom’s high-end brand for premium long-term rental housing.
2021
Ziroom announces strategic merger of Manshe with its luxury housing business
Ziroom announced that residential apartment service provider Manshe would strategically merge with Ziroom’s luxury housing business, with Manshe to become a wholly owned subsidiary and serve as Ziroom’s high-end brand.
2020
Ziroom launches Ziroom Home Services brand
Ziroom announced the launch of Ziroom Home Services, combining its cleaning, moving and repair service lines and opening the brand to city residents.
2020
Ziroom announces strategic acquisition of Beike Apartments
Ziroom announced a strategic acquisition of Beike Apartments at its conference. The report describes the transaction as announced, not as completed.
2020
Ziroom announced the strategic acquisition of Baker Apartments
Ziroom announced a strategic acquisition of Baker Youth Boutique Apartments. The source describes Ziroom’s operation of 53 whole-building apartment projects in seven cities as occurring after the acquisition is completed.
2020
Ziroom launched its first rental community, Ziroom Li, in Guangzhou
Ziroom launched its first rental community, Ziroom Li, in Guangzhou. The community has more than 1,500 homes, and 500 homes have been opened; reported occupancy was 97%.
2020
Ziroom launched its rental subsidy promotion
Ziroom launched its “亿元补贴” promotion on July 2, offering up to two months rent-free and moving vouchers, with zero down payment and zero deposit for graduating students.
2020
Ziroom suspends property acquisitions in a Beijing area
A Ziroom property-acquisition manager said the company had stopped acquiring properties in his Beijing area because many units were vacant and difficult to rent.
2020
Ziroom announces service-fee discounts in eight cities
Ziroom announced a 50% reduction in February service fees for its customers in eight cities.
2020
Tenants criticize Ziroom over renewal price increases
Ziroom tenants criticized the company over high rent increases at renewal; the article also reports complaints about cleaning services and service fees.
2020
Ziroom responds to pandemic-era rent increase complaints
After tenants alleged that Ziroom was raising rents during the pandemic, Ziroom said the increases mainly arose when long-term tenants sought short-term renewals and that it had reached a consensus with tenants. It also said it had introduced discounts for short-term renewals during the special period.
2020
Ziroom responds to complaints about renewal prices
Ziroom CEO Xiong Lin said that large fluctuations in renewal prices for Ziroom customers were an extremely rare case and attributed them to changes in rental terms or prices being below comparable local listings.
2020
Ziroom receives Level III work safety standardization recognition
Ziroom was listed among enterprises meeting Level III work safety standardization requirements, based on self-assessment and external review under the cited technical specification.
2019
Ziroom agent asks landlord to reduce rent
A Beijing landlord told Beijing Daily that a Ziroom agent asked her to reduce the monthly rent from 11,000 yuan to 9,000 yuan and said the company would stop managing the property if she did not agree.
2019
Ziroom and TCL sign smart-home strategic partnership
Ziroom and TCL signed a strategic cooperation agreement to jointly develop smart-home products and an ecosystem focused on artificial intelligence and the Internet of Things.