Yealink

Corporate brand

A Chinese global communications-technology brand supplying IP phones, video-conferencing systems, headsets, and unified-communications equipment.

Last updated October 12, 2026

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Overview

Yealink is a Chinese communications-technology brand focused on business voice, video, and collaboration equipment. Established in 2001 and headquartered in Xiamen, the company develops hardware and related solutions for organizations that use IP telephony, unified communications, and hybrid or distributed-work environments. Its portfolio spans SIP desktop phones, conference phones, video-conferencing endpoints, collaboration devices, headsets, and associated meeting-room equipment. The brand’s products are designed to connect with enterprise communications and collaboration platforms rather than operate as purely consumer electronics. This has positioned Yealink in the business communications market, where interoperability, deployment simplicity, device management, audio and video quality, and compatibility with service-provider or software ecosystems are central purchasing considerations. Its offerings are used across office, meeting-room, contact-center, home-office, and other professional settings. Yealink operates internationally and states that it serves more than 140 countries and regions. The company presents itself as a global provider of video conferencing, voice communications, and collaboration solutions, combining hardware design with platform compatibility and user-oriented product development. Its product families include IP desk phones for individual users and reception or common-area deployments, conference phones for group audio meetings, video systems for meeting rooms, personal and room-based collaboration devices, and professional headsets. The company is publicly listed in China under stock code 300628. Yealink’s international market position has been associated particularly with SIP phone shipments: the company cites a Frost & Sullivan report recognizing it as the global market-share leader in SIP phone shipments in 2019. That recognition is a market-share claim for a defined product category and period, not a statement that Yealink leads every segment of business communications. Yealink’s business scope reflects the convergence of traditional telephony and software-led collaboration. As organizations have adopted cloud calling, hosted unified communications, video meetings, and flexible work arrangements, hardware vendors have increasingly competed on integration with collaboration platforms as well as on standalone device specifications. Yealink’s positioning is therefore centered on enterprise communications infrastructure that is accessible to channel partners, service providers, IT administrators, and end users. The available reference material does not establish a complete account of its corporate ownership, executive history, founding personnel, revenue, or current geographic sales breakdown.

History

Yealink was established in 2001 in China and developed as a specialist in business communications equipment. Its early and continuing field of activity has been IP-based voice communication, a market built around the replacement or supplementation of traditional telephone systems with network-connected endpoints. SIP and IP phones became an important foundation of the brand’s portfolio, serving individual employees, reception areas, common spaces, and other enterprise use cases. Over time, Yealink broadened its scope beyond desktop telephony. Its business communications portfolio came to include conference phones, video-conferencing devices, professional headsets, and broader collaboration equipment. This expansion followed the convergence of voice and video communications with unified-communications software, hosted telephony, and cloud collaboration platforms. In that environment, business hardware increasingly needed to work with multiple communications ecosystems and to provide a straightforward experience for users and administrators. The company built an international presence through sales and channel activity outside China. Yealink states that its products and solutions are available in more than 140 countries and regions. Its international proposition has been based on communications hardware intended for enterprise, service-provider, meeting-room, and professional collaboration environments. Rather than being limited to a domestic telephone market, the brand has presented itself as a worldwide supplier across voice communications, video conferencing, and collaboration. A significant external recognition cited by Yealink concerns SIP phone shipments. The company identifies a 2019 Frost & Sullivan report, titled the Global IP Desktop Phone Growth Excellence Leadership Award Report, as recognizing Yealink as the number-one brand by global SIP phone shipment market share. This recognition helped articulate the brand’s position in its original core category, although it should be understood as applying to SIP phone shipments and the reporting period covered by that study. Yealink later operated across a wider unified-communications landscape in which meeting rooms, personal workspaces, remote employees, and traditional office desks all became connected parts of enterprise communications. Its product architecture consequently spans personal voice devices, group conference equipment, room-based video systems, headsets, and collaboration peripherals. The available sources do not provide sufficient verified detail for a full chronology of product introductions, acquisitions, management changes, financial performance, or individual corporate decisions. Yealink remains an active public Chinese communications-equipment brand, listed under stock code 300628.

2019
Recognition for SIP phone shipment market share
[1]Yealink official websiteyealink.com
Yealink cites a Frost & Sullivan report recognizing it as the global leader in SIP phone shipment market share for the period covered by the report.
2001
Yealink is established
[1]Yealink official websiteyealink.com
Yealink is established in China and begins its corporate development in the business communications-equipment sector.

Products and positioning

A global business communications hardware provider emphasizing interoperable, user-friendly voice, video-conferencing, and collaboration equipment for enterprise and professional environments.

Business telephony
SIP and IP desktop phones
Network-connected desktop phones for enterprise voice communication. These products form one of Yealink’s core categories and are intended for business users, reception areas, common spaces, and other professional deployments requiring IP-based telephony.
Video collaboration
Video-conferencing systems
Video-conferencing endpoints and systems designed for professional meetings and collaboration. The category addresses room-based and organizational video communication, with emphasis on connecting users across offices, remote locations, and hybrid work settings.
Audio conferencing
Conference phones
Dedicated conference-room audio devices intended for group meetings and business calls. They extend Yealink’s voice portfolio from individual desktop phones to shared meeting environments.
Professional audio
Headsets
Professional headsets for business calling, unified communications, and collaboration workflows. They support personal communication use cases in offices, home offices, and other work environments.
Unified communications
Collaboration devices
Devices and systems that combine voice, video, and meeting functions for unified-communications environments. They are intended to make enterprise collaboration more integrated across personal workspaces and meeting rooms.

Controversies

2023
Source

Sources14 sources

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