Xiaomi Auto controversies

Xiaomi Auto recalls 390,435 SU7 electric vehicles over emergency door handle safety hazard

Recall announced

Xiaomi Auto Technology Co., Ltd. filed a recall plan with China's State Administration for Market Regulation, recalling a total of 390,435 units of 2024 model Xiaomi SU7 series pure electric vehicles produced between December 27, 2023 and March 4, 2026. The recalled vehicles' interior emergency mechanical door handles are similar in color to the interior trim, making them hard to identify and operate; in extreme cases such as a severe collision causing loss of the low-voltage system, this may hinder occupants' escape and outside rescue. Xiaomi Auto will affix warning labels at the emergency mechanical handles free of charge and upgrade software via OTA to optimize the central lock unlocking logic and window-lowering strategy.

Fatal SU7 crash and assisted-driving scrutiny

A fatal crash involving a Xiaomi SU7 carrying three college students on 29 March 2025 attracted public controversy because the vehicle was reported to have been operating in an assisted-driving mode. The incident also affected the timing of a planned YU7 appearance at Auto Shanghai. The available reference does not establish a final legal or regulatory finding.

116,887 SU7 standard versions recalled over driver assistance safety hazard

On September 19, 2025, the State Administration for Market Regulation announced that Xiaomi Auto Technology Co., Ltd. recalled 116,887 SU7 standard versions. When the L2 highway navigation assist is activated, the vehicles may have insufficient recognition, warning, or handling of certain extreme special scenarios, posing a collision risk if the driver does not intervene in time; the company eliminated the hazard through an OTA upgrade. The subject of this incident is Xiaomi's auto business.

SU7 Ultra carbon fiber dual-duct front hood feature promotion sparks refund dispute

In May 2025, some consumers questioned that the actual function of the optional carbon fiber dual-duct front hood on the SU7 Ultra did not match the promotion, and demanded refunds without penalty. Xiaomi Auto apologized for unclear information expression and proposed measures such as reconfiguration for undelivered orders and compensation for users who had taken delivery. The cited reports record consumers' claims and the company's response, and do not constitute a judicial finding of false advertising.

SU7 Ultra software update limiting power and qualifying mode rules sparks controversy

In May 2025, some SU7 Ultra owners reported that after an in-car system update, maximum power was limited and required meeting track conditions to unlock. Xiaomi Auto admitted that the handling of the qualifying mode rollout and unlock conditions was inappropriate, suspended the related rollout, and apologized. This entry concerns a post-delivery dispute over software and product function changes and is recorded separately from the front hood promotion issue.