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Utility Support Group (USG)

Dutch industrial utilities provider producing and delivering electricity, steam, fuels, nitrogen/air and water to companies at the Chemelot site.

Last updated September 29, 2026

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Overview

Utility Support Group (USG) is a Netherlands-based industrial utilities company. Its core activity is the production, distribution and supply of a broad range of utilities to everyone operating at the Chemelot industrial site. According to its own website, USG produces and delivers utilities that are safe, environmentally responsible and reliable, at the lowest possible cost, to all parties at Chemelot. The utility portfolio is organised into five main categories: electricity, steam, fuels, nitrogen and air, and water. USG Industrial Utilities is the operating entity that produces, distributes and supplies these utilities across the site. Alongside supply, USG offers customer-facing processes for utility connections and changes, including new utility requests, utility modifications and utility terminations, as well as forms and instructions for operating valves and hydrants. USG positions itself around three themes: taking care of each other, a safe environment, and sustainable development. The company also publishes supplier-facing documents such as a Code of Conduct and purchase conditions, and maintains a news section covering topics such as research into chemical-free water treatment and progress on the START project. Because USG serves a single large chemical and industrial cluster, its business model is closely tied to the Chemelot site and its tenant companies. It functions as shared utility infrastructure for that cluster rather than as a general-purpose national utility. Public information about its ownership, founding date and financials is limited; the available evidence identifies it as a Dutch company and describes its utility offering and site role.

History

Utility Support Group (USG) is a Dutch industrial utilities company serving the Chemelot industrial site in the Netherlands. Publicly available evidence identifies it as a Netherlands-based company and describes its current role as the producer and supplier of utilities to all parties at Chemelot. Detailed historical records — such as a founding date, ownership changes or corporate milestones — are not present in the supplied evidence, so the following account is limited to what can be supported. USG's stated mission is to produce and deliver utilities that are safe, environmentally responsible and reliable, at the lowest possible cost, to everyone at Chemelot. Its utility portfolio covers electricity, steam, fuels, nitrogen and air, and water. The operating entity USG Industrial Utilities produces, distributes and supplies this broad range of utilities across the site. Beyond bulk supply, USG operates customer processes for utility connections and changes. Its website provides direct options for a new utility connection, a utility modification and a utility termination, as well as request forms and instructions for operating valves and hydrants. This indicates a service model that combines physical utility infrastructure with administrative and safety procedures for site users. USG also engages with its supply chain and community through published documents and communications. It offers a Code of Conduct and purchase conditions for suppliers, and maintains a news section. Recent news items include a study into chemical-free water treatment and an update on the progress of the START project, reflecting ongoing work on sustainability and site development. Because USG serves a single large industrial cluster, its history and operations are closely intertwined with the Chemelot site and its tenant companies. The company functions as shared utility infrastructure for that cluster. Further historical detail — including founding, ownership and financial history — is not available in the supplied evidence and should be treated as unknown rather than assumed.

  • USG publishes an update on the progress of the START project.

  • USG publishes a news item about a study into chemical-free water treatment.

Products and positioning

Safe, environmentally responsible and reliable utilities at the lowest possible cost for all parties at the Chemelot site.

  • Electricity

    Electricity produced, distributed and supplied by USG Industrial Utilities at Chemelot.

  • Steam

    Steam produced, distributed and supplied by USG Industrial Utilities at Chemelot.

  • Fuels

    Fuels produced, distributed and supplied by USG Industrial Utilities at Chemelot.

  • Nitrogen and air

    Nitrogen and air produced, distributed and supplied by USG Industrial Utilities at Chemelot.

  • Water

    Water produced, distributed and supplied by USG Industrial Utilities at Chemelot.

Sources2 sources

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