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Usterka.pl

Polish on-demand home repair and maintenance platform connecting customers with vetted electricians, plumbers and appliance technicians.

Last updated September 27, 2026

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Overview

Usterka.pl is a Polish on-demand home repair and maintenance platform that connects households with vetted tradespeople such as electricians, plumbers, appliance repair technicians and handymen. According to its official website, the service has been operating since 2015 and has completed 350,000 repairs. It positions itself as a convenient way to book a qualified professional for today or tomorrow, with transparent pricing shown before confirmation and payment only after the visit. The platform operates in 28 Polish cities and reports that 7 out of 10 jobs are completed the same day, with visits typically within a 90-minute window. Customers can pay via BLIK, PayU or cash. The company emphasizes trust signals such as SEP-certified electricians and customer ratings, citing 4.9/5 on Trustpilot, 4.6/5 on Google and 4,860 post-visit reviews. Usterka.pl is an example of the growing home-services marketplace sector in Poland, where digital platforms aggregate independent contractors and manage scheduling, pricing and payments. Its model is similar to other European on-demand repair platforms, focusing on speed, convenience and verified quality. The brand is aimed at urban households in major Polish cities including Warsaw, Wrocław, Kraków, Łódź and Gdańsk, as evidenced by recent job listings on its homepage. While the company does not disclose its ownership structure or headquarters on the homepage, it is clearly a commercial platform brand operating in the Polish market.

History

Usterka.pl was launched in 2015 as an on-demand home repair and maintenance platform in Poland. The company's official website states that it has completed 350,000 repairs since its founding. It has expanded its network to 28 Polish cities, offering services such as electrical work, plumbing, appliance repair (AGD) and general handyman tasks. The platform emphasizes speed and convenience, with 7 out of 10 jobs completed the same day and visits scheduled within a 90-minute window. It has built a reputation for transparent pricing, showing the exact price before confirmation and allowing payment after the service via BLIK, PayU or cash. The company highlights its use of SEP-certified electricians and maintains high customer ratings, including 4.9/5 on Trustpilot and 4.6/5 on Google based on 4,860 post-visit reviews. As of the latest available information, Usterka.pl continues to operate as an active platform brand in Poland.

  • 2015

    Usterka.pl begins operations in Poland.

  • Reaches 350,000 completed repairs.

  • Expands service to 28 Polish cities.

Products and positioning

Fast, transparent and convenient on-demand home repair platform with vetted professionals and post-service payment.

  • Electrician services

    Certified electricians for home electrical repairs and installations.

  • Plumbing services

    Plumbers for leak repairs, installations and maintenance.

  • Appliance repair (AGD)

    Repair of washing machines, dishwashers and other home appliances.

  • Handyman services

    General home repair and maintenance tasks.

Sources2 sources

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