争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 2 条
2021
USCellular披露客户数据泄露事件
问题披露
USCellular披露一起数据泄露事件，攻击者访问了其CRM系统、客户账户和电话号码；该公司通知称，客户账户信息（包括PIN码和账单信息）可能已遭泄露。
品牌回应
调查 — USCellular
At this point, more investigation needs to be conducted as USCellular is still not certain about the source of the hacking.
整改 — USCellular
Following the incident, USCellular got rid of the computers involved in the scam for further investigation. They also reset employee's passwords.
持续披露 — USCellular
USCellular also reached out to affected customers that they have reset their authorized contact PIN and security questions to prevent further data access.
来源摘录
According to Bleeping Computer, the software turns out to be a malware that allowed the hackers to access US Cellular's computer remotely.
USCellular, the fourth largest mobile network operator in the United states has suffered data breach after attackers hacked its Customer Relationship Management (CRM) software and gained access to customer's accounts and phone numbers.
The data breach notification says "since the employee was already logged into the customer retail management ("CRM") system, the downloaded software allowed the unauthorized individual to remotely access the store computer and enter the CRM system under the employee's credentials."
2019