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True Mobile

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2016

    Replacement SIM issued without adequate identity verification

    A businessman reportedly lost THB 986,700 after a replacement SIM associated with his online account was issued to a thief without sufficient ID checking. The alleged SIM-swap incident enabled the thief to obtain a new account passcode. Kasikorn compensated the customer, while TrueMove H provided an iPhone 6s Plus and one year of free calls.

    Source