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Trigana Air

An airline based in Indonesia

Last updated August 31, 2026

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Overview

Trigana Air Service, commonly branded as Trigana Air, is an Indonesian airline headquartered in Jakarta. The carrier began operations in early 1991 with two Beechcraft King Air 200 aircraft. Later that year it expanded its operating equipment with two licence-built Bell 412SP helicopters, establishing an early business model suited to Indonesia's dispersed geography and demanding regional aviation environment. The company is registered as Trigana Air Service but is generally identified in public aviation references as Trigana Air. The airline's network is primarily domestic. It operates from Jakarta and serves a group of Indonesian cities and provincial airports, including destinations in Papua and Western New Guinea, Maluku, Java, Kalimantan, and other parts of the archipelago. Its published network has included Ambon, Biak, Bula, Dekai, Jakarta, Jayapura, Merauke, Moa, Nabire, Namrole, Oksibil, Pangkalan Bun, Semarang, Serui, Sanana, Surabaya, Tanah Merah, Ternate, and Wamena. The concentration of destinations in Papua and Western New Guinea reflects the importance of air transport in regions where mountainous terrain, limited road infrastructure, and long distances make aviation a critical connection for passengers, communities, government services, and freight. Trigana Air's activities extend beyond scheduled passenger transportation. The airline has operated cargo and charter services, including flights using turboprop and other aircraft types for supply movements to remote communities. In March 2021, it announced a partnership with J&T Express under which the logistics company was expected to use some Trigana Air aircraft for its operations. This arrangement illustrated the carrier's role in combining passenger-airline capabilities with Indonesia's rapidly developing express-delivery and domestic logistics sector. The airline has also operated aircraft from several categories over its history, including Beechcraft King Air aircraft, Bell helicopters, de Havilland Canada DHC-6 Twin Otters, ATR 42 turboprops, Boeing 737 aircraft, and an Antonov An-72 used for cargo operations. Its fleet and route profile have therefore supported both regional short-haul flying and larger domestic services. Specific fleet composition changes over time and should be checked against current operator or aviation-register data. Trigana Air has faced serious operational incidents during its history. Publicly documented events include fatal and non-fatal accidents involving Twin Otter and ATR aircraft, runway and landing incidents, an aircraft shooting during approach to Mulia Airport, and more recent runway excursions and an evacuation caused by an aircraft fire. The most serious event was the August 2015 crash of Trigana Air Flight 267 near Oksibil, Papua, which killed all 54 people aboard. Indonesia's National Transportation Safety Committee attributed the accident to pilot error together with failure of the aircraft's ground-proximity warning system. These incidents have shaped the airline's safety reputation and are an important part of its public record. The airline was included in the European Union's broad 2007 ban on Indonesian carriers, even though Trigana Air itself did not operate flights to the European Union. The restriction followed broader concerns about Indonesian aviation safety after the crash of Garuda Indonesia Flight 200. The ban on Indonesian airlines was lifted in 2018. Trigana Air remains an Indonesian domestic operator whose importance is closely linked to connectivity across remote and geographically challenging parts of the country.

History

Trigana Air Service commenced operations in early 1991 as an Indonesian aviation company using two Beechcraft King Air 200 fixed-wing aircraft. Before the end of its first year, it added two licence-built Bell 412SP helicopters. This initial combination of small fixed-wing aircraft and helicopters was appropriate to Indonesia's highly fragmented geography, where aviation has long been used to connect communities separated by mountains, islands, forests, and limited surface transport. Over time, Trigana Air developed into a domestic airline operating passenger, cargo, charter, and supply services. Its network became especially associated with Papua and Western New Guinea, including difficult-to-reach locations such as Oksibil, Wamena, Dekai, Nabire, Serui, Tanah Merah, and Merauke. The airline also served larger Indonesian cities and airports, including Jakarta, Surabaya, Semarang, Ambon, Ternate, and Pangkalan Bun. Its route structure has reflected the practical importance of aviation in eastern Indonesia, where scheduled flights can provide essential access for residents, commerce, public administration, and the movement of supplies. The carrier's operating history has included a varied fleet. Aircraft mentioned in its public record include Beechcraft King Air aircraft, Bell 412SP helicopters, an Antonov An-72, de Havilland Canada DHC-6 Twin Otters, ATR 42 aircraft, and Boeing 737 aircraft. The diversity of these types corresponds to the airline's mixed operating requirements, ranging from short regional sectors and flights to smaller airfields to larger domestic passenger operations and cargo movements. Trigana Air's safety history has been a central feature of its public profile. On 21 April 2002, an Antonov An-72 carrying out a chartered cargo service from Jayapura to Wamena experienced a fire in the forward compartment while landing. The four people aboard evacuated safely. On 25 May 2002, a DHC-6 Twin Otter crashed in heavy rain while carrying supplies, killing all four passengers and two crew members. On 11 February 2010, Flight 162, an ATR 42-300, made a forced landing near Balikpapan after both engines failed in flight; all 52 people aboard survived. On 8 April 2012, a DHC-6 Twin Otter approaching Mulia Airport from Nabire was struck by gunfire. Both pilots were injured, the aircraft collided with an airport building, and one of the eight occupants died; four others were injured. The most serious accident occurred on 16 August 2015, when Flight 267, an ATR 42-300 flying from Jayapura to Oksibil, disappeared shortly before its scheduled arrival. Wreckage was found in the Bintang Highlands, and all 49 passengers and five crew members died. Indonesia's National Transportation Safety Committee later identified pilot error and the failure of the ground-proximity warning system as causal factors. The airline was also affected by international regulatory action. In 2007, following concerns about Indonesian aviation safety after the Garuda Indonesia Flight 200 crash, the European Union barred Indonesian carriers from its airspace. Trigana Air was covered by the prohibition even though it did not operate European flights. The restriction was removed in 2018 as Indonesia's aviation oversight and safety record improved. In the same period, AirlineRatings gave Trigana Air a one-star safety rating, one of the lowest ratings in its assessment. Subsequent operational events included a hard landing by a Boeing 737-300 at Wamena in September 2016, a landing-gear failure involving a Boeing 737-400 at Halim Perdanakusuma in March 2021, an ATR 42-500 runway excursion after an aborted takeoff at Serui in September 2024, and a tailpipe fire followed by an evacuation of a Boeing 737-500 at Sentani in November 2024. The later events reported no fatalities, although the 2024 Sentani evacuation resulted in four reported passenger injuries. Commercially, Trigana Air has continued to combine airline flying with logistics-related activity. In March 2021, it announced a partnership with J&T Express, under which J&T Express was expected to use some Trigana Air aircraft for its operations. The partnership highlighted the carrier's continuing relevance to domestic freight and express-delivery networks. Trigana Air's identity remains that of an Indonesian regional and domestic operator whose principal strategic value lies in connecting major cities with remote and operationally challenging markets, particularly in Papua and Western New Guinea.

  • 2021

    J&T Express partnership

    [1]

    Trigana Air announced a partnership under which J&T Express would use some Trigana Air aircraft for logistics operations.

  • 2018

    Indonesian carriers removed from EU air-safety ban

    [1]

    The European Union lifted its broad prohibition on Indonesian airlines, a restriction that had included Trigana Air.

  • 2015

    Flight 267 crashes near Oksibil

    [1]

    An ATR 42 operating from Jayapura to Oksibil crashed in Papua, killing all 54 people aboard. The investigation cited pilot error and failure of the ground-proximity warning system.

  • 2002

    Fatal Twin Otter accident

    [1]

    A DHC-6 Twin Otter crashed while carrying supplies in heavy rain, killing all four passengers and two crew members.

  • 1991

    Operations begin

    [1]

    Trigana Air Service commenced operations with two Beechcraft King Air 200 aircraft and added two licence-built Bell 412SP helicopters before the end of the year.

Products and positioning

A domestic Indonesian airline focused on regional connectivity, including passenger, cargo, charter, and supply operations in remote and infrastructure-constrained parts of the archipelago.

  • Passenger airline services · 1991

    Scheduled domestic passenger services

    Trigana Air operates domestic passenger flights within Indonesia. Its network has included Jakarta and other major cities as well as smaller airports in Papua, Maluku, Java, and Kalimantan. The airline's distinctive role is connecting communities and provincial centers where surface transport can be difficult or slow.

  • Air cargo

    Domestic cargo and supply flights

    The airline has operated cargo, charter, and supply services in addition to passenger flights. These operations support the movement of goods and supplies to remote Indonesian destinations and have included aircraft suited to regional and special-purpose flying.

  • Logistics aviation · 2021

    Aircraft capacity for logistics operations

    The 2021 partnership with J&T Express involved the planned use of some Trigana Air aircraft in express-delivery operations. This represents a logistics-oriented use of the airline's aircraft capacity alongside its traditional passenger and cargo activities.

Brand decisions

  • 2021

    Partnering with J&T Express for logistics operationsStrategy

    Background

    Trigana Air operated both passenger and cargo services in a country where domestic delivery networks rely heavily on air transport, particularly for remote regions.

    Action taken

    The airline announced a partnership with J&T Express under which the logistics company would use some aircraft owned or operated by Trigana Air.

    Aftermath

    The partnership broadened the publicly described role of Trigana Air beyond scheduled passenger services to include express-logistics capacity.

Sources1 sources

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