Totango
Totango is now Odie, a customer intelligence platform for post-sales teams and their agents.
Last updated September 11, 2026
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Overview
According to its official website, Totango is now Odie, described as customer intelligence for post-sales teams and their agents. The site states that after over 15 years as a leader in Customer Success, the company has a new platform, a refined vision for post-sales, and a new identity. Odie is described as a Customer Knowledge Engine designed to give post-sales teams access to customer-grade AI that is demonstrably smarter, more human, and highly token efficient, whether they build those agents or the company does it for them.
History
The official website states that after over 15 years as a leader in Customer Success, the entity has a new platform, a refined vision for post-sales, and a new identity, and that Totango is now Odie.
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