Tops Friendly Markets
Tops Friendly Markets is a regional grocery retailer serving communities in New York, Pennsylvania, and Vermont.
Last updated October 30, 2026
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Overview
Tops Friendly Markets is a U.S. supermarket chain based in Williamsville, New York. Founded in 1962, the company has grown into a regional grocery retailer serving customers in New York, Pennsylvania, and Vermont. Its stores offer groceries and household goods, and the business also operates pharmacies and smaller-format Tops Xpress stores. The company’s stated aim is to serve as a neighborhood store that combines product variety, convenience, savings, and friendly service. Tops reports a network of 147 stores, five Xpress stores, and 54 pharmacies across its operating footprint, including one franchise location. It says it employs more than 14,000 associates across the organization. Its retail offer includes national and local brands as well as products sold under its own labels. Those labels include TOPS, Crav’n, Full Circle Market, Simply Done, Simply Done Bright Day, and Wide Awake Coffee Co., spanning food, snacks, household essentials, cleaning products, and coffee. The chain’s commercial activity also includes weekly offers, digital coupons, grocery pickup, delivery through DoorDash, and customer promotions and loyalty-related features such as Gas Points. Community work is part of the company’s public positioning, with stated initiatives in hunger relief, health improvement, youth education, and environmental sustainability. Tops is part of Northeast Grocery, Inc., the privately held grocery group formed through the combination of Tops Markets and Price Chopper/Market 32. It remains an active regional supermarket brand, with its public-facing identity centered on neighborhood convenience, value, and service.
History
Tops Friendly Markets began in 1962 and developed as a supermarket business serving western and upstate New York. Over time, the chain expanded its grocery retail presence and became a familiar regional operator. Its business has included supermarkets alongside pharmacy operations and smaller-format stores, while its public identity has consistently emphasized neighborhood service and value. The chain’s ownership history included a period under Dutch retailer Ahold, which acquired Tops in 1991. Ahold later sold the business to private-equity interests. Tops subsequently underwent financial restructuring, including a Chapter 11 bankruptcy process in 2018, after which its stores continued operating under new ownership arrangements. These changes did not end the Tops retail brand. A major more recent corporate development was the combination of Tops Markets with Price Chopper/Market 32. The two regional grocery businesses came together under Northeast Grocery, Inc., a privately held parent company, while their consumer-facing brands continued to operate separately. Tops retained its regional identity and its presence in New York, Pennsylvania, and Vermont. The current company describes a network of 147 stores, five Tops Xpress stores, and 54 pharmacies, including one franchise location, and reports more than 14,000 associates across its footprint. Its contemporary offer combines national and local brands with a portfolio of private labels, including TOPS, Crav’n, Full Circle Market, Simply Done, Simply Done Bright Day, and Wide Awake Coffee Co. Digital coupons, weekly savings, grocery pickup, delivery, and fuel-points promotions complement in-store shopping. The company also presents community support and sustainability as part of its operating commitments.
- 2021
Tops and Price Chopper/Market 32 combine under Northeast Grocery
- 2018
Tops completes a Chapter 11 restructuring process
- 1991
Ahold acquires Tops
- 1962
Tops Friendly Markets is founded
Products and positioning
A neighborhood grocery retailer emphasizing variety, convenience, savings, friendly service, and community involvement.
TOPS
The retailer’s own-brand range, described as offering pantry staples and family favorites at value-oriented prices.
Crav’n
A private-label range focused on bold flavors, comfort foods, snacks, and treats.
Full Circle Market
A food range emphasizing thoughtfully crafted products and quality ingredients at affordable prices.
Simply Done
A range of household essentials intended to make everyday tasks easier.
Simply Done Bright Day
A cleaning-products range described as using carefully selected ingredients.
Wide Awake Coffee Co.
A coffee range offering different roasts and flavors, including coffeehouse-inspired options.
Brand decisions
- Combination with Price Chopper/Market 32Other
Recent events
Tops launches 22nd annual Food 2 Families campaign[4]
Tops Friendly Markets launched its 22nd annual Food 2 Families campaign on Nov. 1, inviting customers to contribute to meals for neighbors facing food insecurity. The campaign runs through Dec. 24 and supports FeedMore WNY and food pantries in the surrounding region.
Tops donates $1,000 to African American Center[5]
Reported:
Tops donated $1,000 to the African American Center, according to the article headline.
Tops and Pandol Bros. partner on veterans benefit promotion[6]
Tops Friendly Markets partnered with Pandol Bros. on a veterans-support promotion featuring specially packaged grapes in participating Tops stores through Veterans Day, with proceeds benefiting the Wounded Warrior Project.
Tops Markets and Price Chopper/Market 32 announce merger agreement[7]
Reported:
Tops Markets and Price Chopper/Market 32 announced a definitive merger agreement. The transaction was expected to close in the coming months, subject to regulatory approval and customary closing conditions; financial terms were not disclosed.
Tops partners with HHS to offer COVID-19 vaccines[8]
Tops Friendly Markets announced a partnership with the U.S. Department of Health and Human Services to offer COVID-19 vaccines through its pharmacies. Vaccine availability at retail pharmacies depended on the later start of Phase 2 distribution; the article said no official timeframe had been given.
Tops announces Veterans Day grocery discount[9]
Reported:
Tops Friendly Markets announced that it would offer U.S. veterans and eligible immediate family members an 11% discount on their total grocery order on Veterans Day, November 11.
Sources9 sources
- 1Tops Friendly Markets - Your Neighborhood Store With Moretopsmarkets.com
- 2Tops Friendly Markets - About Ustopsmarkets.com
- 3Tops Friendly Markets - Our Brandstopsmarkets.com
- 4Tops启动第22届“Food 2 Families”年度活动wnypapers.com
- 5Tops向非裔美国人中心捐赠1,000美元oleantimesherald.com
- 6Tops与Pandol Bros.合作支持退伍军人theproducenews.com
- 7Tops Markets与Price Chopper/Market 32宣布合并协议wkbw.com
- 8Tops 与美国卫生及公共服务部合作提供 COVID-19 疫苗observertoday.com
- 9Tops宣布退伍军人节杂货折扣thebatavian.com
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