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Toplofikatsiya Pleven

Bulgarian district heating company supplying heat and hot water to the city of Pleven.

Last updated September 26, 2026

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Overview

Toplofikatsiya Pleven AD (Bulgarian: „Топлофикация-Плевен“ АД) is a Bulgarian energy company that operates the district heating system of the city of Pleven. It produces and distributes thermal energy for space heating and domestic hot water (DHW) to households and public buildings, and also supplies industrial steam to commercial and institutional customers. The company is headquartered at 128 Iztochna Industrialna Zona in Pleven and maintains a customer service operation with dedicated telephone lines for breakdowns, customer relations and heat distribution enquiries. The company's generation base, as described on its own website, comprises five steam boilers, two hot-water boilers, three steam turbines and a boiler installation. Heat is delivered through subscriber stations (abonatni stantsii) connected to residential and public buildings; as of 1 December 2003 the system served 1,326 subscriber stations, of which 1,129 were in residential buildings and 177 in public buildings, covering a total of 35,778 apartments and a heated volume of 5,515,326 cubic metres. Industrial steam is supplied through six steam mains with a combined length of 20 km to state, municipal and private firms. Toplofikatsiya Pleven operates in a regulated market. Its heat prices are set by decision of the Energy and Water Regulatory Commission (KEVR), and the company publishes its approved single-component prices for heat energy with hot water and with steam as carriers. It also runs commercial discount schemes for household customers, including the „Изряден клиент“ (Exemplary Customer), „БГВ plus“ (DHW plus) and „Лоялен клиент“ (Loyal Customer) programmes. In cooperation with Borica - Bankservice AD, the company has moved toward electronic invoicing (eFaktura) for the heat energy bills it issues. As a district heating utility, the company's business is closely tied to the municipal and regulatory environment of Pleven, and its public communications focus on planned and emergency repairs, tariff announcements and customer service. The company is identified in public data as a Bulgarian energy company.

History

Toplofikatsiya Pleven AD is the district heating undertaking of the city of Pleven in northern Bulgaria. It operates the municipal-scale system that generates thermal energy and delivers it as hot water for space heating and domestic hot water, and as steam for industrial users. The company is registered as a joint-stock company (AD) and is headquartered in the Eastern Industrial Zone of Pleven. The technical profile of the undertaking is documented on its own website. Its main technological equipment consists of five steam boilers, two hot-water boilers, three steam turbines and a boiler installation. Heat is distributed to end users through subscriber stations; a company snapshot dated 1 December 2003 records 1,326 subscriber stations connected for heating and domestic hot water, of which 1,129 served residential buildings and 177 served public buildings. These covered 35,778 apartments (actual and equivalent) with a heated volume of 5,515,326 cubic metres. Industrial steam was supplied through six steam mains with a total length of 20 km to 31 state, municipal and private companies, of which 22 were active users at that time. Because district heating in Bulgaria is a regulated activity, the company's commercial framework is set by the Energy and Water Regulatory Commission (KEVR). Toplofikatsiya Pleven publishes the KEVR decisions that determine its single-component heat prices for hot-water and steam carriers, and it applies these tariffs to household and other customers. Alongside regulated pricing, the company operates customer-loyalty discount schemes aimed at household clients, including the Exemplary Customer, DHW plus and Loyal Customer programmes, which it has continued to offer in successive periods. The company has also modernised its billing and customer interface. It has adopted electronic invoicing (eFaktura) for the heat energy bills it issues, working with Borica - Bankservice AD, and it maintains a customer service centre with dedicated telephone lines for emergencies, customer relations and heat distribution enquiries. Its public communications regularly include notices of planned and emergency repairs that temporarily suspend heat supply to specific streets and districts of Pleven, as well as announcements of tariff changes and discount programmes. Public reference data identifies Toplofikatsiya Pleven as a Bulgarian energy company. The available evidence does not specify its founding year, ownership structure or shareholder composition, and those details are therefore not asserted here.

  • Company snapshot records 1,326 subscriber stations connected for heating and domestic hot water, serving 35,778 apartments.

  • Publication date of the company's 'About us' page describing its main technological equipment.

  • KEVR Decision No. Ts-12 of 1 July 2026 sets single-component heat prices for hot-water and steam carriers.

  • Company continues commercial discounts 'Exemplary Customer', 'DHW plus' and 'Loyal Customer' for household clients.

  • Notice of emergency repairs suspending heat supply to listed Pleven streets from 1 to 31 October 2026.

Products and positioning

Regulated municipal district heating utility serving Pleven with heat, hot water and industrial steam.

  • Heat energy with hot water carrier

    Single-component heat energy supplied via hot water, priced per MWh excluding VAT.

  • Heat energy with steam carrier

    Single-component heat energy supplied via steam, priced per MWh excluding VAT.

  • Domestic hot water (DHW)

    Hot water supplied to residential and public buildings through subscriber stations.

  • Industrial steam

    Steam delivered through six steam mains to state, municipal and private firms.

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