Tongtool

Tongtool (通途) is a Chinese software brand focused on cross-border e-commerce management solutions. According to its official website, the company was founded in 2010 and has since built a suite of products designed to help Chinese cross-border sellers manage orders, listings, marketing, warehousing and logistics across dozens of global marketplaces. Its flagship offering, Tongtool ERP, is described as a multi-platform, full-process management system supporting more than 70 cross-border e-commerce platforms, with a free 30-day trial and both SaaS and independent deployment options. The product family includes Tongtool ERP 2.0 (available in SaaS and private-cloud independent deployment versions), Tongtool ERP 3.0 built on a PaaS microservices architecture with open APIs and customizable subsystems, Tongtool Listing for centralized product data and one-click multi-platform publishing, a marketing system for multi-platform advertising, a WMS warehouse management system, a logistics platform aggregating over 1,000 logistics providers, a supply-chain distribution platform tailored to apparel sellers, an open platform for secondary development, and an overseas edition for international customers. The brand positions itself as a one-stop, full-process management expert for cross-border e-commerce, serving small, medium and large seller teams with customizable workflows and dedicated account managers. Tongtool emphasizes its decade-plus of cross-border service experience, technical depth from founding members with over ten years of industry and technology backgrounds, and a comprehensive customer service team. Its solutions integrate front-end sales platforms with back-end supply chain, inventory, logistics and financial flows, aiming to create a closed-loop ecosystem for sellers. The brand operates primarily in China while serving sellers who sell globally on platforms such as eBay, Amazon, AliExpress and TikTok.

Tongtool was founded in 2010, according to its official website, which states the company has a 'ten-year cross-border service journey' and focuses on providing e-commerce solutions for domestic Chinese cross-border sellers. From its origins, the company built its core competency around order management for major global marketplaces, as reflected in its early positioning as an 'eBay order management, Amazon order management, AliExpress order management software system expert.' Over the following decade, Tongtool expanded from a single ERP product into a broader suite. The company developed Tongtool ERP 2.0, offered in both a SaaS version for small and medium seller teams and an independent deployment version using private cloud infrastructure capable of processing over 50,000 orders per day. It later introduced Tongtool ERP 3.0, built on a PaaS microservices architecture with flexible subsystem assembly, fully open APIs, and support for personalized secondary development or full self-development based on source code. Beyond ERP, Tongtool added Tongtool Listing, a shared product-data database enabling one-click multi-platform publishing, automatic inventory replenishment, oversell prevention, intelligent translation and image editing, and bulk listing management. A marketing system was launched to provide one-stop multi-platform advertising management deeply integrated with eBay, Amazon and TikTok. The company also built a WMS warehouse management system tailored to cross-border warehouse norms, a logistics platform aggregating more than 1,000 logistics providers, a supply-chain distribution platform specifically for apparel sellers supporting dropshipping and domestic direct shipping, an open platform for secondary development, and an overseas edition of its e-commerce management system for international customers. The brand emphasizes its technical foundation, noting that core founding members each have more than ten years of technology and industry background. It serves large, medium and small cross-border teams, offering dedicated account managers and a customer service team for real-time support. Its solutions aim to connect sales platforms with back-end supply chain, inventory, logistics and capital flows into an integrated ecosystem.

• 2010

  Tongtool founded, focusing on e-commerce solutions for Chinese cross-border sellers.

• Tongtool ERP 2.0 released in SaaS and independent deployment versions.

• Tongtool ERP 3.0 introduced with PaaS microservices architecture and open APIs.

• Tongtool Listing launched for multi-platform one-click publishing.

• Marketing system added for multi-platform advertising management.

• WMS warehouse management system and logistics platform introduced.

• Supply chain distribution platform for apparel sellers launched.

• Overseas edition of the e-commerce management system introduced.

One-stop, full-process cross-border e-commerce management expert for sellers of all sizes, with customizable and open architecture.

• Tongtool ERP 2.0 (SaaS)

  Full-process ERP for small and medium cross-border seller teams, with order processing, smart purchasing reminders, full inventory management, PDA support, integration with 1,000+ logistics companies and overseas warehouses, unlimited sub-accounts and stores, priced by order volume.

• Tongtool ERP 2.0 (Independent Deployment)

  Private cloud deployment capable of processing over 50,000 orders per day, with dedicated high-performance servers, full ERP functions, unlimited sub-accounts, stores and order volume.

• Tongtool ERP 3.0

  Built on advanced microservices architecture with flexible subsystem assembly, fully open APIs, support for personalized secondary development or full self-development based on source code.

• Tongtool Listing

  Seller product data database enabling multi-platform one-click publishing, automatic inventory replenishment, oversell prevention, intelligent translation, image editing, migration and bulk listing management.

• Tongtool Marketing System

  One-stop multi-platform marketing and advertising platform supporting eBay, Amazon, TikTok and other platforms, with automated ad placement and data analysis.

• WMS Warehouse Management System

  Cross-border warehouse management system with zone and bin management, full barcode operations, PDA support, multiple picking and outbound workflows, inbound batch management, accurate inventory cost calculation and full inventory visualization.

• Tongtool Logistics Platform

  Logistics platform aggregating over 1,000 logistics providers, usable by sellers, third-party software, self-developed ERP and logistics providers.

• Supply Chain Distribution Platform

  Distribution platform tailored for apparel cross-border sellers, supporting dropshipping, domestic direct shipping and supply-distribution models, connected to Tongtool ERP and Listing systems.

• Tongtool Open Platform

  Open data interfaces enabling personalized processes, services and functions, and supporting secondary development of ERP and Listing system services.

• Tongtool Overseas Edition

  One-stop e-commerce management system for overseas enterprises, with product management, shipping, purchasing, warehousing, after-sales and statistical reporting functions.

1. 1通途,eBay订单管理,亚马逊订单管理,速卖通订单管理软件系统专家tongtool.com