Tmall controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

2020
Jiang Fan family and social media controversy triggers reputational crisis and internal punishment
In April 2020, then Taobao and Tmall President Jiang Fan caused a severe public opinion crisis due to improper handling of family issues. Alibaba revoked his partner status, issued a demerit, demoted him, and canceled his previous year's award. The company's investigation also stated that he had no transfer of benefits regarding the investment in Ruhan E-commerce and Zhang Dayi's store. This entry retains the investigation conclusion and does not write online allegations of a personal relationship as established illegality.
Source
2020
Double 11 improper pricing practices lead to separate fines of 500,000 yuan
In December 2020, the State Administration for Market Regulation imposed administrative penalties on the platform operating entities related to JD.com, Tmall, and Vipshop, fining each 500,000 yuan for pricing practices including raising prices before discounting and fictitious original prices. This entry records the activities and operating entities specified in the penalties and does not infer that all merchants had similar problems.
Source 1 Source 2 Source 3
2019
Galanz files lawsuit against Tmall
Lawsuit filed
Galanz stated that it filed a lawsuit against Tmall at the Guangzhou Intellectual Property Court concerning alleged abuse of market dominance and related matters. According to the report, the court accepted the case on November 4, 2019. The filing was reported in connection with an event dated October 28, 2019. The available account does not specify further claims, amounts, or outcomes beyond the alleged abuse of market dominance and related matters and the court's acceptance of the case.
Galanz said it filed a lawsuit against Tmall at the Guangzhou Intellectual Property Court over alleged abuse of market dominance and related matters. The court accepted the case on November 4, 2019.
Source excerpt
- 称已于2019年10月28日向广州知识产权法院就天猫涉嫌滥用市场支配地位等相关事宜提起诉讼，并于2019年11月4日得到受理。
Source

Jiang Fan family and social media controversy triggers reputational crisis and internal punishment

In April 2020, then Taobao and Tmall President Jiang Fan caused a severe public opinion crisis due to improper handling of family issues. Alibaba revoked his partner status, issued a demerit, demoted him, and canceled his previous year's award. The company's investigation also stated that he had no transfer of benefits regarding the investment in Ruhan E-commerce and Zhang Dayi's store. This entry retains the investigation conclusion and does not write online allegations of a personal relationship as established illegality.

Double 11 improper pricing practices lead to separate fines of 500,000 yuan

In December 2020, the State Administration for Market Regulation imposed administrative penalties on the platform operating entities related to JD.com, Tmall, and Vipshop, fining each 500,000 yuan for pricing practices including raising prices before discounting and fictitious original prices. This entry records the activities and operating entities specified in the penalties and does not infer that all merchants had similar problems.

Galanz files lawsuit against Tmall

Lawsuit filed

Galanz stated that it filed a lawsuit against Tmall at the Guangzhou Intellectual Property Court concerning alleged abuse of market dominance and related matters. According to the report, the court accepted the case on November 4, 2019. The filing was reported in connection with an event dated October 28, 2019. The available account does not specify further claims, amounts, or outcomes beyond the alleged abuse of market dominance and related matters and the court's acceptance of the case.

Galanz said it filed a lawsuit against Tmall at the Guangzhou Intellectual Property Court over alleged abuse of market dominance and related matters. The court accepted the case on November 4, 2019.

Source excerpt

称已于2019年10月28日向广州知识产权法院就天猫涉嫌滥用市场支配地位等相关事宜提起诉讼，并于2019年11月4日得到受理。