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TieredUp Tech, Inc.

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Orange, Texas-based tech shop founded in 2009 that repairs computers, phones and tablets and hand-builds custom gaming PCs under its BitCrate configurator.

Last updated September 29, 2026

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Overview

TieredUp Tech, Inc. is an American technology company based in Orange, Texas, that specializes in custom gaming PCs and tech solutions. According to its own account, the business began in 2009 in a garage, when founder Coby Poluk started fixing computers and phones for friends and neighbors. That repair work grew into what the company describes as the oldest phone and tablet repair shop in its area, and by 2020 the business had expanded into building custom gaming PCs — hand-assembled machines configured around each customer's needs rather than off-the-shelf big-box inventory. The company operates from a physical storefront at 1812 N 16th St in Orange, Texas, and also sells online through its website, tiereduptech.com. Its service menu spans computer repair, phone and tablet repair, and custom gaming PC builds, and the shop also carries electronics and trading-card-game (TCG) cards. The company presents itself as a locally owned, service-first business, promising straight answers, fair prices and fast turnaround, with most repairs completed same-day or next-day. TieredUp Tech's signature retail concept is the "BitCrate" custom PC configurator, which lets customers choose CPU brand (Intel or AMD), GPU brand (NVIDIA or AMD), case color and budget, then select from a tiered lineup. The tiers are named after game-rarity conventions — Common, Uncommon, Rare, Epic, Legendary and Mythic — with indicative starting prices ranging from entry-level gaming builds at $699 up to no-compromise systems from $4,000. Named preconfigured models include the Common Blossom 1 (Ryzen 5 4500 + RTX 3050), the Uncommon Stratus 20 (Ryzen 5 5500 + RX 7600), the Epic Nighthawk 18 (Ryzen 7 7800X3D + RTX 5070), the Epic Snowstorm 9 (i9-12900KF + RTX 5060 Ti), the Mythic Radiant 1 (Ryzen 9 9900X3D + RTX 5080) and the Rare Vogue 50 (Ryzen 5 5500 + RTX 5060). The configurable catalog is large, listing on the order of 1,968 builds, and the site advertises free shipping on orders over $1,200, a 30-day warranty and flexible payment options including Afterpay, Affirm, Acima, and Pay Tomorrow. Beyond complete systems, the shop sells components and accessories — motherboards, CPUs, RAM modules, graphics cards, CPU air coolers and peripherals such as the Skytech mouse/keyboard — positioning itself as both a builder and a local parts and repair resource. Its stated positioning is captured in the tagline "Raising The Standard. One Tier At A Time." The company is privately held and locally owned, with a small team described on its About page as including three skilled technicians.

History

TieredUp Tech, Inc. traces its origins to 2009, when founder Coby Poluk began repairing computers and phones for friends and neighbors out of a garage in Orange, Texas. The company's own About page describes this as the way "a lot of good things start," and credits word-of-mouth growth to doing repairs correctly and treating customers well. What began as a one-person operation with a soldering iron grew into what the company calls the oldest phone and tablet repair shop in its area. For roughly a decade the business centered on repair services — computers, phones and tablets — building a local reputation as a trusted tech shop. By 2020, the company expanded into a new line of business: building custom gaming PCs. These were positioned as hand-assembled machines designed around what each customer actually needs, in contrast to whatever is stocked on the shelf at a big-box store. This expansion marked the company's move from pure repair into system building and component retail. The company today operates from a storefront at 1812 N 16th St in Orange, Texas, and sells both in person and online through tiereduptech.com. Its About page states it has been in business for more than 15 years, was founded in Orange, TX in 2009, describes itself as the area's "#1 Most Popular Tech Shop," and lists three skilled technicians on staff. The shop's service mix now spans computer repair, phone and tablet repair, custom gaming PC builds, electronics, and trading-card-game cards. A defining development in its retail identity is the "BitCrate" custom PC configurator, which structures the gaming PC lineup into game-rarity-named tiers — Common, Uncommon, Rare, Epic, Legendary and Mythic — with indicative starting prices from $699 for entry-level gaming to $4,000 for no-compromise systems. The configurable catalog is extensive, listing on the order of 1,968 builds, and the site advertises free shipping over $1,200, a 30-day warranty, and installment or lease-to-own payment options through Afterpay, Affirm, Acima and Pay Tomorrow. Alongside complete systems, the shop sells individual components such as motherboards, CPUs, RAM, graphics cards and CPU coolers, as well as peripherals like the Skytech mouse/keyboard.

  • 2020

    Expanded into building custom gaming PCs, hand-assembled around each customer's needs.

  • 2009

    Founded in Orange, Texas, by Coby Poluk, who began repairing computers and phones from a garage.

  • Operates from a storefront at 1812 N 16th St, Orange, TX, with three skilled technicians.

  • Launches the BitCrate custom PC configurator with game-rarity-named tiers (Common to Mythic).

Products and positioning

Locally owned, service-first tech shop offering honest, fast repair and hand-built custom gaming PCs; tagline "Raising The Standard. One Tier At A Time."

  • BitCrate custom PC configurator

    Online configurator letting customers choose CPU brand (Intel/AMD), GPU brand (NVIDIA/AMD), case color and budget, then select a tier.

  • Common Blossom 1

    Entry build with AMD Ryzen 5 4500 and MSI RTX 3050 Ventus OC 6GB, 8GB RAM, from $740.96.

  • Uncommon Stratus 20

    Build with AMD Ryzen 5 5500 and ASRock RX 7600 Challenger 8GB, 16GB RAM, from $899.37.

  • Epic Nighthawk 18

    Build with AMD Ryzen 7 7800X3D and ASUS RTX 5070 Prime 12GB, 32GB RAM, 1TB SSD, from $2,336.05.

  • Epic Snowstorm 9

    Build with Intel i9-12900KF and MSI RTX 5060 Ti Shadow OC Plus 16GB, 32GB RAM, from $2,489.33.

  • Mythic Radiant 1

    High-end build with AMD Ryzen 9 9900X3D and ASUS RTX 5080 ROG Astral RGB 16GB, 64GB RAM, from $4,639.37.

  • Rare Vogue 50

    Build with AMD Ryzen 5 5500 and Gigabyte RTX 5060 Windforce OC 8GB, 16GB RAM, from $1,003.94.

  • Skytech Mouse/Keyboard

    Keyboard peripheral sold at $10.00, listed as out of stock.

  • PC components

    Motherboards, CPUs, RAM modules, graphics cards and CPU air coolers sold individually.

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