Tidio

Tidio is an AI customer service software suite that helps businesses streamline client communication, manage tickets efficiently, and talk to customers in real time. Founded in 2013 in Szczecin, Poland, by CEO Tytus Gołas, the company has grown to more than 180 employees across offices in San Francisco, Warsaw, and Szczecin. Backed by $25M in Series B funding, Tidio continues to expand its offerings to include agentic AI for customer service. More than 300,000 companies worldwide trust Tidio.

Tidio was founded in 2013 in Szczecin, Poland, by CEO Tytus Gołas. The company has grown to more than 180 employees across offices in San Francisco, Warsaw, and Szczecin, Poland. Backed by $25M in Series B funding, Tidio continues to expand its offerings to include agentic AI for customer service.

• AI agent (Lyro)

• Chatbot (Flows)

• Live chat

• Help desk

1. About Us | Tidio - Customer Service Software
2. Sales Automation Flows: The #1 Choice for Boosting Profits and Conversions
3. Customer Stories
4. Cove Smart Achieves 70% Increase in Self-Service Resolution with Lyro AI Agent
5. Tidio