Thorncliffe Place Retirement Homes

Thorncliffe Place Retirement Homes is a family-owned and operated retirement residence located in the West End of Ottawa, Ontario, Canada. The home is operated by the Francis family, whose involvement in the Ottawa seniors community spans more than 50 years. Thorncliffe Place was envisioned and developed in 1989 by Donald Francis and his wife Helene Francis, and the residence is now owned by their son, Michael Francis. The business is described as family owned and operated, with the Francis family stating that it has dedicated over 40 years to providing care for seniors. The residence is designed to serve seniors across various levels of care, allowing residents to "age in place" rather than move as their needs change. Services and facilities include freshly cooked meals, indoor and outdoor common areas, housekeeping and laundry services, fresh towels and bed linens, telephone, high-speed WiFi and cable television, shopping excursions and outings, movies and bingo, book and discussion groups, snacks and refreshments available 24 hours a day, weekly clinics by a house physician, and support for residents with dementia. The team is composed of long-term dedicated staff members and, according to the company, more than fifty staff members. Thorncliffe Place positions itself around the themes of being secure, comfortable and compassionate. It highlights public health excellence, noting that its meal-preparation standards are consistently among the best in the city, and it has published information about precautions against Covid-19 to safeguard residents and staff. The home also offers guidance to families through resources such as a "20 Critical Questions" tool to help determine the most appropriate retirement home. The General Manager, Adriana, is profiled on the company's website; born and raised in Mexico, she has dedicated her life to working with vulnerable people and co-founded an orphanage in Morelia, Mexico at the age of twelve. The Francis family's roots in Ottawa extend beyond Thorncliffe Place. Lloyd Francis, Donald's father, was a businessman and politician who held various Parliamentary offices, including Speaker of the House of Commons and Canadian Ambassador to Portugal, and who developed Lynwood Village in Bells Corners with Bill Teron in the late 1950s and early 1960s. Donald Francis followed his father into real estate, becoming a property manager before developing Thorncliffe Place with Helene. Today the residence operates as a private, family-run retirement home serving Ottawa's West End.

Thorncliffe Place Retirement Homes traces its origins to the Francis family's long involvement in the Ottawa seniors community, which the company describes as spanning more than 50 years. The family's roots in the region's development go back to Lloyd Francis, a visionary businessman and politician. During his political career, Lloyd Francis held various Parliamentary offices, including Speaker of the House of Commons and Canadian Ambassador to Portugal. In business, he was a land developer who, together with Bill Teron, developed Lynwood Village in Bells Corners in the late 1950s and early 1960s. Donald Francis followed in his father's path in real estate, becoming a property manager before envisioning and developing Thorncliffe Place with his wife Helene in 1989. Since then, the couple built Thorncliffe into what the company describes as a reputable and respected retirement residence in Ottawa. Ownership later passed to their son, Michael Francis, who is now the owner of Thorncliffe Place. The business remains family owned and operated, with the Francis family stating that it has dedicated over 40 years to providing exceptional care for seniors. Over the years, Thorncliffe Place has developed its services around the concept of "aging in place," designing its facilities and services to meet the needs of residents with various levels of care so that they can remain in the residence as their needs evolve. The home is located in the West End of Ottawa and is staffed by a team of long-term dedicated employees; the company states that its team comprises over fifty staff members. The residence offers freshly cooked meals, indoor and outdoor common areas, housekeeping and personal services, and a range of social and recreational programming. In more recent years, the company has emphasized public health and safety. It has highlighted that its meal-preparation standards are consistently among the best in the city, referencing a CBC study, and it has published information on precautions against Covid-19 to safeguard the health and safety of residents and staff. The company also provides consumer guidance, such as a "20 Critical Questions" tool to help families determine the most appropriate retirement home. Its General Manager, Adriana, is profiled on the website; born and raised in Mexico, she has dedicated her life to working with vulnerable people and co-founded an orphanage in Morelia, Mexico at the age of twelve.

• 1989

  Donald Francis and Helene Francis envision and develop Thorncliffe Place in Ottawa.

• Ownership passes to their son, Michael Francis, who becomes owner of Thorncliffe Place.

• The Francis family states it has dedicated over 40 years to providing exceptional care for seniors.

• The company publishes precautions against Covid-19 to safeguard residents and staff.

Secure, comfortable and compassionate family-run senior care in Ottawa's West End, emphasizing age-in-place living and public health excellence.

• Retirement residence accommodation

  Independent and assisted living accommodation for seniors in Ottawa's West End.

• Age-in-place care

  Services and facilities designed to meet residents' needs across various levels of care.

• Dementia support

  Support for residents with dementia.

• Housekeeping and laundry services

  Housekeeping and laundry, with fresh towels and bed linens supplied.

• Meal service

  Freshly cooked meals with meal-preparation standards among the best in the city.

• Recreational and social programs

  Shopping excursions and outings, movies and bingo, book and discussion groups.

1. 1Thorncliffe Place - Retirement Home in Nepeanthorncliffeplace.com
2. 2About Thorncliffe Place & The Francis Family - Thorncliffe Placethorncliffeplace.com
3. 3Thorncliffe Place Retirement Homes - Wikidatawikidata.org