ThompsonGas
ThompsonGas is one of the largest privately held propane retailers in the United States, serving residential, commercial, and agricultural customers with propane delivery, metered propane, and related services.
Last updated September 26, 2026
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Overview
ThompsonGas is an American propane distribution and retail company that markets itself as "The Propane Company" and describes itself as the largest private propane company in the United States. The company traces its roots back more than 80 years and today serves residential, commercial, agricultural, and industrial customers across a broad national footprint. Its core business is the delivery and sale of propane for home heating, water heating, cooking, standby generators, and business or agricultural applications, supported by tank installation, automatic delivery, and 24-hour emergency service. ThompsonGas positions itself around convenience and reliability. Customers can order propane and pay bills online or through the My Energy Hub mobile app, enroll in AutoPay or Text To Pay, and choose automatic delivery so they do not have to monitor tank levels. A signature offering is Metered Propane, a pay-as-you-use model in which a meter and monitor track consumption and trigger refills; the company says more than 30,000 customers have switched to metered service. ThompsonGas also emphasizes local service backed by national resources, operating through a family of regional brands while presenting a unified national platform. The company operates as a private business and does not trade on a public stock exchange. Its headquarters are in Frederick, Maryland, and it serves customers in many states through local offices and delivery operations. ThompsonGas has grown partly through acquisitions of regional propane dealers, folding them into the ThompsonGas family while retaining local brand names and customer relationships. This roll-up strategy has helped it become a national player while maintaining a locally rooted service model. In addition to fuel delivery, ThompsonGas provides tank sales and installation, safety and service programs, and flexible payment and delivery options. Its customer communications highlight live phone support, online account management, and emergency response 365 days a year. The brand's marketing slogan, "Powering the Moments That Matter," reflects its focus on everyday home and business energy needs. As a private company, detailed financial results are not publicly reported, but its scale and national reach make it a significant independent competitor in the U.S. propane distribution market.
History
ThompsonGas describes itself as having been a trusted name in propane for over 80 years, placing its origins in the mid-20th century. The company grew as a regional propane distributor and later expanded through a series of acquisitions of local and regional propane dealers across the United States. This acquisition-led strategy allowed ThompsonGas to build a national footprint while keeping local offices and, in many cases, local brand names under the ThompsonGas family umbrella. Over time, ThompsonGas established itself as one of the largest privately held propane retailers in the country. Its business model centers on residential and commercial propane delivery, tank installation, and service, with a growing emphasis on technology-enabled convenience. The company introduced online ordering and payment tools and the My Energy Hub mobile app, and it promoted automatic delivery to reduce the need for customers to monitor tank levels. A notable innovation is Metered Propane, a pay-as-you-use service in which a meter and monitor track consumption and schedule refills automatically. ThompsonGas reports that more than 30,000 customers have switched to metered service and has stated that metered propane is coming to more areas. The company also emphasizes 24-hour emergency service, 365 days a year, and a locally rooted, nationally backed operating philosophy. As a private company, ThompsonGas does not publish detailed financial statements or stock listings. Its headquarters are in Frederick, Maryland, and it serves customers across many U.S. states through a network of local operations and a family of regional brands.
ThompsonGas traces its origins to the mid-20th century and has been a trusted name in propane for over 80 years.
The company grows through acquisitions of regional propane dealers, building a national footprint.
ThompsonGas introduces Metered Propane, a pay-as-you-use service; more than 30,000 customers switch to metered service.
The My Energy Hub mobile app and online portal are launched for account management and delivery requests.
Products and positioning
Largest private propane company in the U.S., combining local service with national resources; convenience, reliability, and innovation in propane delivery.
Metered Propane
A pay-as-you-use propane service using a meter and monitor to track consumption and schedule refills automatically.
Automatic Delivery
ThompsonGas schedules deliveries based on tank levels and usage factors, so customers do not need to check levels or call.
My Energy Hub mobile app
Mobile app for requesting delivery, managing accounts, and checking payment history.
AutoPay and Text To Pay
Payment options that automatically charge a bank account or credit card, or send a text reminder to pay.
Propane tank installation and sales
Installation and sale of propane tanks for home heating, generators, and business use.
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