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The Massage Rooms

A London-based mobile massage booking platform that connects customers with vetted therapists who deliver treatments at home.

Last updated September 29, 2026

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Overview

The Massage Rooms is a London-based mobile massage service that allows customers to book vetted massage therapists to come to their home, hotel, or office. Established in 2009, the company describes itself as having revolutionised mobile massage in London by introducing an innovative online booking system that lets users enter their postcode, browse therapist profiles and reviews, and book a treatment online without phone calls or travel. The service promises a therapist at the door in as little as an hour, with the therapist bringing oil, music, and professional care. The platform offers a range of massage styles, including Classic Swedish, Deep Tissue, Sports, Lomi Lomi, Lymphatic Drainage, Relaxation, and Jet Lag treatments. Therapists are presented with individual profiles, and customers can read verified reviews before choosing who comes to them. The company reports an average rating of 4.97 out of 5 from 12,248 reviews and describes itself as rated "Outstanding." The Massage Rooms positions itself around accessibility, convenience, and therapist empowerment. It states that all its therapists earn the lion's share of what customers pay, contrasting this with some spas that offer as little as 20%. The brand's messaging emphasises making wellness stress-free for busy city dwellers, framing the home as a sanctuary and the service as a wellness partnership rather than a mere transaction. Operating primarily in London, the company has built its reputation on reliability, punctuality, and professional standards, as reflected in customer testimonials from areas such as Hackney, Borough Market, Fulham, Shoreditch, and Clapham. While many competitors have replicated the online booking model, The Massage Rooms argues that true excellence lies in sourcing trusted therapists with skilled hands who deliver treatments with genuine empathy. The company continues to evolve and explore new ways to bring wellness into customers' lives.

History

The Massage Rooms was established in 2009 in London, United Kingdom, with the aim of making massage therapy more accessible by bringing it directly to customers' homes. According to the company's About Us page, it revolutionised mobile massage services in London by introducing an innovative online booking system that allowed customers to schedule treatments without phone calls or travel. This model was designed to fit around the busy schedules of city dwellers, ensuring they could prioritise self-care without missing other commitments. From its early years, the company focused on building a network of trusted therapists and emphasised fair compensation, stating that its therapists earn the majority of what customers pay, in contrast to some spas that offer as little as 20%. This approach helped attract skilled practitioners and build a reputation for quality and reliability. Over time, The Massage Rooms expanded its range of treatments to include Classic Swedish, Deep Tissue, Sports, Lomi Lomi, Lymphatic Drainage, Relaxation, and Jet Lag massages, among others. The platform allows customers to enter their postcode, browse therapist profiles complete with verified reviews, and book a session online. The service promises a therapist at the door in as little as an hour, with the therapist bringing oil, music, and professional care. By the 2020s, the company reported an average rating of 4.97 out of 5 from 12,248 reviews and described itself as rated "Outstanding." While many competitors have replicated the online booking system idea, The Massage Rooms maintains that true excellence in massage lies in sourcing trusted therapists with skilled hands who deliver treatments with genuine empathy. The company continues to operate in London, positioning itself as a wellness partner and constantly exploring new ways to bring wellness into customers' lives.

  • 2009

    The Massage Rooms is established in London, introducing an innovative online booking system for mobile massage.

  • The company reports an average rating of 4.97/5 from 12,248 reviews and describes itself as rated "Outstanding."

Products and positioning

Convenient, trustworthy mobile massage that brings relaxation to your doorstep, with fair compensation for therapists.

  • Classic Swedish Massage

    A gentle, relaxing full-body massage using long, flowing strokes.

  • Deep Tissue Massage

    A firmer massage targeting deeper layers of muscle and connective tissue.

  • Sports Massage

    A massage designed to aid recovery and prevent injury for active individuals.

  • Lomi Lomi Massage

    A traditional Hawaiian massage using rhythmic, flowing movements.

  • Lymphatic Drainage

    A gentle massage technique to stimulate lymph flow and reduce swelling.

  • Relaxation Massage

    A light-pressure massage focused on calming the mind and body.

  • Jet Lag Massage

    A treatment designed to help travellers recover from jet lag.

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