The Hackett Group
The Hackett Group is a global advisory and digital transformation firm that benchmarks and improves the performance of finance, procurement, HR, and IT functions.
Last updated October 14, 2026
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Overview
The Hackett Group is an American advisory, benchmarking, and digital transformation firm headquartered in Miami, Florida. It is best known for its proprietary benchmarking databases and best-practice research covering finance, procurement, human resources, information technology, and shared services. The firm combines empirical benchmark data with consulting and executive advisory services, and it also operates a software and digital transformation practice that helps clients implement process automation, analytics, and enterprise performance management solutions. The company traces its origins to the Hackett Group founded in the early 1990s as a benchmarking specialist, and it later merged with Answerthink, a technology consulting firm, creating a combined organization that adopted the Hackett Group name. Today the firm serves large multinational corporations and public-sector organizations, offering services through three main segments: benchmarking and executive advisory, business transformation consulting, and digital transformation and technology implementation. The Hackett Group is publicly traded on the NASDAQ under the ticker HCKT. Its research arm publishes widely cited studies on the cost and productivity of corporate functions, and its Best Practices and Benchmarking programs are used by many Fortune 500 companies. The firm has offices across the United States, Europe, Asia-Pacific, and Latin America, and it competes with large consulting firms and specialized benchmarking providers. In recent years, The Hackett Group has expanded its focus on digital transformation, artificial intelligence, and automation, helping clients redesign operating models and adopt emerging technologies. It remains a distinctive player in the advisory market because of its data-driven approach and its long-standing benchmark repository.
History
The Hackett Group was founded in 1991 as a benchmarking and best practices research firm. It developed proprietary databases that measured the cost, productivity, and quality of corporate functions such as finance, procurement, HR, and IT. In 1999, the firm merged with Answerthink, a technology consulting company, and the combined entity eventually adopted The Hackett Group name. The company went public and has been listed on NASDAQ under the ticker HCKT. Throughout the 2000s and 2010s, The Hackett Group expanded its advisory services and global footprint, opening offices in Europe, Asia-Pacific, and Latin America. It continued to publish benchmark studies and best-practice research that are widely cited by corporate executives and industry analysts. The firm also built a digital transformation practice to help clients implement ERP, analytics, and automation technologies. In the 2020s, The Hackett Group increased its focus on artificial intelligence, robotic process automation, and cloud-based enterprise systems, positioning itself as a partner for organizations modernizing their back-office and shared services operations. It remains headquartered in Miami, Florida, and serves a global client base.
- 1999
Merged with Answerthink, a technology consulting company.
- 1991
The Hackett Group founded as a benchmarking and best practices firm.
Listed on NASDAQ under ticker HCKT.
Expanded global operations across Europe, Asia-Pacific, and Latin America.
Products and positioning
Data-driven advisory and benchmarking firm for corporate functional performance and digital transformation.
Hackett Benchmarking
Proprietary benchmarking databases and metrics for corporate functions.
Best Practices Intelligence
Research and advisory on best practices in finance, procurement, HR, and IT.
Digital Transformation Services
Consulting and implementation for ERP, analytics, automation, and AI.
Recent events
The Hackett Group launches XT and AIXelerator Gen AI service delivery platforms[2]
Reported:
The Hackett Group, Inc. announced the launch of XT and AIXelerator, two Gen AI-enabled service delivery platforms powered by its proprietary Solution Language Model and Hackett Intelligence, completing its full suite of Gen AI-assisted platforms for transformation consulting and software implementation engagements.
Wipro wins The Hackett Group’s 2021 Digital Award[3]
Reported:
Wipro won The Hackett Group's 2021 Digital Award in the AI-led automation category for its HR automation solution.
Sources3 sources
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