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The Crossroads

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The Crossroads is a two-level enclosed shopping mall in Portage, Michigan, anchored by JCPenney, Macy's, and Zap Zone XL.

Last updated September 26, 2026

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Overview

The Crossroads is a major enclosed retail destination in Portage, Michigan, positioned off Interstate 94 along South Westnedge Avenue. The center blends national retail with dining options in a spacious two-level format and serves as a regional hub for local residents and visitors in the Kalamazoo area. It features approximately 100 stores and a food court, with anchor tenants JCPenney, Macy's, and Zap Zone XL. One anchor space remains vacant, formerly occupied by Burlington and earlier by Mervyn's. The mall was built in association with Dayton-Hudson Corporation, which then owned the Detroit-based Hudson's chain, and Westcor, the developer behind The Orchards Mall in Benton Harbor. It opened on July 24, 1980, with most of its stores, and was the only two-level mall in Michigan outside Metro Detroit at the time. Its first two anchors were JCPenney and Hudson's. Over the following decades, the tenant mix evolved: Sears was added in 1982, a ten-screen United Artists theater opened in 1987, and Mervyn's joined in 1989. Hudson's became Marshall Field's in 2001 and then Macy's in 2006. Mervyn's closed in 2006 and was replaced by Burlington Coat Factory, which later relocated in 2021. Sears closed in 2019, and Zap Zone XL opened in that space in 2026. Ownership has changed several times. General Growth Properties acquired the mall in 1999, and it remained under Brookfield Properties (GGP's successor) until January 2022, when Kohan Retail Investment Group purchased it for $25 million. In September 2024, Summit Properties USA became the new owners and managers. The Crossroads continues to operate as a community-focused shopping center, hosting events, deals, and engagement programs through its website and social channels.

History

The Crossroads Mall in the City of Portage, Michigan, was built in association with Dayton-Hudson Corporation, which owned the Detroit-based Hudson's chain at the time, and Westcor, the developer behind The Orchards Mall in Benton Harbor. The mall was constructed along South Westnedge Avenue south of Interstate 94. It opened along with most of its stores on July 24, 1980. At the time, it was the only two-level mall in Michigan outside Metro Detroit. The mall opened with JCPenney and Hudson's as its first two anchors. Opening-day tenants included Arby's, Casual Corner, Claire's, County Seat, B. Dalton, Hickory Farms, Kinney Shoes, and Consumer Value Stores. The mall was relatively small at first and did not have a proper food court; instead, many eateries were scattered around. After 1981, the remaining stores opened fully. In 1982, the mall's third anchor, Sears, was added along with an addition to the mall. On December 11, 1987, the United Artists Movies at the Crossroads, a ten-screen theater, opened behind the mall. In 1989, Mervyn's of California was added as the mall's third anchor, part of Mervyn's plan to expand in Michigan. In 1999, the mall was acquired by General Growth Properties, which also owned the nearby Lakeview Square Mall in Battle Creek. Hudson's was renamed Marshall Field's in 2001, and subsequently became Macy's in September 2006. Mervyn's closed in early 2006 along with the rest of the chain's Michigan stores, and Burlington Coat Factory opened its first Kalamazoo store in the vacated space. On November 10, 2019, Sears closed. In 2021, Burlington Coat relocated to the former Value City Furniture at the Maple Hill Pavilion in Kalamazoo. The mall was purchased for $25 million in January 2022 by the Kohan Retail Investment Group. In September 2024, Summit Properties USA became the new owners and managers of the mall. On February 16, 2026, Zap Zone XL opened in the former Sears space.

  • 2026

    Zap Zone XL opens in the former Sears space on February 16.

  • 2024

    Summit Properties USA becomes new owner and manager in September.

  • 2022

    Kohan Retail Investment Group purchases the mall for $25 million in January.

  • 2021

    Burlington Coat relocates to Maple Hill Pavilion in Kalamazoo.

  • 2019

    Sears closes on November 10.

  • 2006

    Mervyn's closes; Burlington Coat Factory opens in its space. Marshall Field's becomes Macy's in September.

  • 2001

    Hudson's renamed Marshall Field's.

  • 1999

    Mall acquired by General Growth Properties.

  • 1989

    Mervyn's of California added as an anchor.

  • 1987

    United Artists Movies at the Crossroads, a ten-screen theater, opens on December 11.

Products and positioning

Regional enclosed shopping mall and community hub in Portage, Michigan, blending national retail with dining and entertainment.

Product categories. Enclosed shopping mall · Retail stores · Food court · Dining options · Entertainment venues

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