Tencent controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
Tencent discloses anti-fraud investigation findings
Issue disclosure
Tencent disclosed findings from its anti-fraud investigations, reporting more than 60 cases of violations since the fourth quarter of 2019, over 100 employees dismissed, and more than 40 people transferred to public security authorities on suspicion of crimes. The notice described cases involving employees accused of taking bribes or misappropriating company property.
Company response
Investigation — 腾讯
2019年第四季度至今，腾讯反舞弊调查部共发现查处违反“腾讯高压线”案件60余起
Personnel action — 腾讯
100余人因违反“腾讯高压线”被辞退
Source excerpt
今日，阳光腾讯微信公众号发布《腾讯集团反舞弊通报》。通报显示，2019年第四季度至今，腾讯反舞弊调查部共发现查处违反“腾讯高压线”案件60余起，100余人因违反“腾讯高压线”被辞退，40余人因涉嫌犯罪被移送公安机关处理。
原OMG娱乐资讯部副组长丁晓娇利用职务便利，收受供应商好处费，并与供应商串通，侵占公司财物，其行为违反了“腾讯高压线”，已被公司辞退。
今日，腾讯发布了一则反舞弊通报。据统计，2019年第四季度至今，腾讯反舞弊调查部共发现查处违反“腾讯高压线”案件60余起，100余人因违反“腾讯高压线”被辞退，40余人因涉嫌犯罪被移送公安机关处理。
2021
Court transfers Douyin–Tencent competition case to Shenzhen
Ruling
The Fuzhou Intermediate People's Court ruled that the case concerning Douyin's unfair-competition lawsuit against Tencent should be heard in Shenzhen, and transferred it to the Shenzhen Intermediate People's Court. The underlying allegations remain allegations in the supplied report.
Source excerpt
抖音方面认为，腾讯利用平台优势实施歧视性待遇，专门拦截、屏蔽、限制抖音短视频在微信、QQ平台的分享与播放，违反了自愿、平等、公平、诚信原则，扰乱了市场竞争秩序，损害了抖音和消费者的合法权益，构成不正当竞争。
近日，福州市中级人民级法院对抖音诉腾讯不正当竞争案做出管辖权裁定，认定该案管辖权应按照微信、QQ开发者协议约定，归属协议签署地所在法院审理。根据此案标的，福州市中级法院将案件移送至深圳市中院审理。
2020
Fake Lao Gan Ma advertising contract triggers Tencent payment-recovery suit, then withdrawal
In 2020, Tencent sued Lao Gan Ma over advertising fees and applied for property preservation; Lao Gan Ma denied signing the contract; police later investigated persons suspected of impersonating employees and forging seals. Tencent withdrew the lawsuit and apologized to Lao Gan Ma, and the two sides communicated and settled. This entry concerns a brand incident arising from contract verification and fraud and does not establish that Lao Gan Ma owed the fees.
2020
Tencent responds to former employee's termination allegation
Company response
A former employee alleged that Tencent used forceful measures during his termination. In response, Tencent told a reporter that the employee's work performance and conduct had not met the role's requirements, and said he had repeatedly been absent and had seriously violated labor rules. The article also reports that an arbitration committee and a court supported Tencent's decision to terminate the employment relationship.
Company response
Clarification — 腾讯
腾讯方面今日（1月2日）下午回应《每日经济新闻》记者称，该名前员工在离职之前的相当长时间内，无论是在岗时段、实际工作成果还是其他相关行为表现，均未能匹配对应岗位要求。
Source excerpt
据其微博内容介绍，2019年3月某天下午，腾讯HR派出大批保安单方面暴力裁员，让很多保安逼其立即收拾东西离开，不能再用自己的电脑，并当场封掉工卡、内网账号、公司邮箱等所有腾讯内部权限和资料，理由是每天工作不足八小时。
此外，腾讯方面还提到，从2018年底起，当事员工就拒绝履行岗位职责，多次无故缺勤及旷工，确系严重违反劳动纪律和规章制度。2019年3月，公司依法与其解除劳动关系。2019年5月~7月，深圳市劳动人事争议仲裁委员会与一审法院先后受理此案，均支持公司与其解除劳动关系的决定。
腾讯方面今日（1月2日）下午回应《每日经济新闻》记者称，该名前员工在离职之前的相当长时间内，无论是在岗时段、实际工作成果还是其他相关行为表现，均未能匹配对应岗位要求。
2020
Tencent sues over alleged cloud distribution of its games
Lawsuit filed
Tencent reportedly sued an unnamed Guangzhou-based technology company in China, accusing it of making Tencent games available through a cloud gaming service without permission and alleging unfair competition. Tencent sought damages of more than 9.6 million RMB.
Source excerpt
Abacus News reports that Tencent is accusing a Guangzhou-based company of making Tencent's League of Legends, CrossFire, and Dungeon Fighter Online available via cloud gaming, alleging unfair competition with Tencent's own Tencent Start and partnership with WeGame to make its games available on the cloud.
Tencent is seeking damages of over 9.6 million RMB ($1.35 billion).
Tencent is reportedly suing an unnamed technology company in China for publishing Tencent games to a cloud gaming service without permission.
2020
Tencent sues author of Morning Wind QQ Bot
Lawsuit filed
Tencent sued the author of the Morning Wind QQ Bot, alleging illegal intrusion into computer systems. According to the report, the author was summoned across provincial lines. The report also states that the case prompted robot developers to shut down their services. The event was reported in 2020.
Source excerpt
起因是 7 月 22 号，腾讯起诉晨风 QQ 机器人非法入侵计算机系统，作者被跨省传唤。
2020
Tencent responds to incident involving a WeChat account ban
Company response
Tencent responded to reports that someone had jumped from a building after a WeChat account was banned. According to the company's response, the account had violated rules, and company employees had not communicated or interacted with the person involved. The response addressed the reported incident by stating the account's rule violation and denying any prior contact between staff and the individual. No further details about the person, the specific rules violated, or the outcome were provided in the available statement.
Company response
Clarification — 腾讯
腾讯回应“有人因微信被封跳楼”：其账号存违规行为，公司员工未与坠楼者有过交流接触
Source excerpt
腾讯回应“有人因微信被封跳楼”：其账号存违规行为，公司员工未与坠楼者有过交流接触
悉闻北京市海淀区人民检察院有关微信产品“青少年模式”相关公告的报道，我们将认真自检自查微信青少年模式的功能，并且虚心接受用户建议以及诚恳应对民事公益诉讼。
2020
Court rules in Tencent unfair-competition case
Ruling
In a ruling reported on September 21, 2020, the Shenzhen Intermediate People's Court decided an unfair-competition case brought by Tencent against an unnamed company and an individual. The court ordered the defendants to pay compensation and to publish a statement on Tencent's website to eliminate the impact of the conduct at issue. The report did not identify the defendants or specify the amount of compensation. The decision addressed Tencent's claims of unfair competition and imposed both a monetary remedy and a public-statement requirement on the defendants.
The Shenzhen Intermediate People's Court ruled in Tencent's unfair-competition case against an unnamed company and an individual, ordering the defendants to pay compensation and publish a statement on Tencent's website to eliminate the impact.
Source excerpt
近日，深圳市中级人民法院对腾讯公司诉深圳某公司及赵某不正当竞争纠纷案作出宣判。被告公司及赵某需赔偿原告经济损失人民币 2000 万元，本案受理费 30 万元，连带赔偿原告为制止侵权行为支出的维权费 20 万元。
两被告以 “微信小号轻松日赚 100 元”，“1 元提现秒速到账”等表诉方式进行虚假宣传，雇佣真实微信用户，租用大量的微信号码，为微信公众号和小程序提供刷阅读量，粉丝量，评论量，投票量等服务。
最终，本案判决结果为：两名员工中，孙某需返还腾讯竞业限制补偿金约15.8万元，并赔偿竞业限制违约金约97.64万元；吉某某需返还腾讯竞业限制补偿金约16.87万元，并赔偿竞业限制违约金约107.95万元。
2020
Tencent and Lao Gan Ma issue joint response to dispute
Company response
Tencent and Lao Gan Ma stated that they had clarified their misunderstanding. According to the joint response, Tencent said it had applied to withdraw its lawsuit and property-preservation application, apologized to Lao Gan Ma in person, and would improve related processes. The parties also said they would actively explore future formal cooperation. The statement addressed the dispute between the two companies without providing further details on its origins or resolution.
Tencent and Lao Gan Ma said they had clarified their misunderstanding. Tencent said it had applied to withdraw its lawsuit and property-preservation application, apologized to Lao Gan Ma, and would improve related processes. The parties said they would explore future formal cooperation.
Company response
Apology — 腾讯
对于事件过程中的种种误会和欠妥之处，腾讯已向老干妈方面当面致歉
Remediation — 腾讯
后续腾讯将进一步完善相关流程
Source excerpt
腾讯与老干妈发布联合声明。腾讯表示已向法院申请撤回财产保全申请及本案诉讼
过去数日内，腾讯和老干妈双方进行了深入沟通，双方已厘清误解。对于事件过程中的种种误会和欠妥之处，腾讯已向老干妈方面当面致歉，后续腾讯将进一步完善相关流程。
今天下午腾讯与老干妈发布联合声明，表示双方已经厘清误解，未来将积极探索并开启一系列正式合作。同时，腾讯已经向法院申请撤回财产保全申请及本案诉讼，并就合同诈骗行为已向贵阳公安报案。
2020
Tencent's Quanmin K Ge Responds to Content Enforcement with Rectification Measures
Company response
Following action by Guangdong authorities over obscene and vulgar content and shortcomings in the youth mode on the Quanmin K Ge app, Tencent stated that the app would undergo 30 days of rectification. Tencent also stated that it would remove the "friend-making and paid companionship" feature and take additional content and account-control measures. The company's response addressed the content enforcement by outlining these corrective steps for the app.
After Guangdong authorities took action over obscene and vulgar content and shortcomings in the youth mode on the 全民K歌 app, Tencent said the app would undergo 30 days of rectification. Tencent also said it would remove the “friend-making and paid companionship” feature and take additional content and account-control measures.
Company response
Remediation — 腾讯
对“全民K歌”APP进行 30 天整改，并下线“交友陪玩”功能。
Personnel action — 腾讯
严肃处理责任人员
Source excerpt
11 月 16 日，针对广东省“扫黄打非”部门对“全民K歌”APP传播色情低俗歌曲、青少年模式形同虚设等突出问题进行查处，腾讯方面回应称，对“全民K歌”APP进行 30 天整改，并下线“交友陪玩”功能。
腾讯方面表示，目前，公司依照整改要求制定了相应工作举措，分析了问题产生原因，严肃处理责任人员；对“全民K歌”APP进行 30 天整改，下线“交友陪玩”功能；进一步排查清理平台上涉黄歌曲色情低俗视频、评论区违规发言等有害信息，处置封禁违规账号和歌房。同时，立即关闭青少年模式下的站内搜索功能，对该模式下的安全机制和产品功能进行了完善。
2020
Tencent company fined over alleged advertising violations
Fine or penalty
In a controversy noted in 2020, the Shenzhen Nanshan Market Supervision Administration fined Shenzhen Tencent Computer System Co., Ltd. RMB 200,000 over alleged false advertising and use of absolute advertising language. According to the report, the conduct was found to violate the Advertising Law. The event concerns a regulatory penalty against the Tencent-affiliated entity and centers on advertising compliance issues.
Company response
Apology — 腾讯看点快报产品团队
腾讯看点快报产品团队为此致歉
Remediation — 腾讯看点快报产品团队
并表示会加入多重文案审核流程，避免再次发生此类违规行为
Source excerpt
近日，深圳市腾讯计算机系统有限公司遭深圳市南山市场监督管理局行政处罚20万元，原因是该公司涉嫌发布虚假广告及使用绝对化广告用语，违反了《广告法》。
处罚决定日期为2020年11月5日
深圳市市场监督管理局南山局依据《中华人民共和国广告法（2021年修正）》第五十八条、《中华人民共和国广告法（2021年修正）》第五十五条，对其罚款20.22万元，处罚日期为2021年12月31日。
2020
China fines Alibaba and a Tencent unit over past deals
Fine or penalty
Chinese regulators fined Alibaba Group and a Tencent Holdings unit 500,000 yuan each for failing to declare past acquisitions under the country's anti-monopoly laws. According to the report, Alibaba should have sought approval before increasing its stake in Intime Retail Group to 73.79% in 2017. The fines concern undeclared past deals rather than the merits of the transactions themselves.
Source excerpt
Alibaba should have sought approval from the State Administration for Market Regulation before increasing its stake in department store chain Intime Retail Group to 73.79 per cent in 2017, according to a statement Monday.
2020
Tencent sues operators of OK WeChat Manager
Lawsuit filed
In a dispute reported in December 2020, Tencent sued the companies operating the software known as “ok微信管家” (OK WeChat Manager). Tencent alleged that the operators violated the Anti-Unfair Competition Law and sought 10 million yuan in damages. According to the report, Tencent claimed that the software was capable of accessing WeChat users' information and private data. The report did not specify the court's ruling or any final outcome of the litigation.
Tencent sued the companies operating “ok微信管家,” alleging a violation of the Anti-Unfair Competition Law and seeking 10 million yuan in damages. The report says Tencent claimed the software could access WeChat users’ information and private data.
Source excerpt
腾讯以违反不正当竞争法为由起诉“ok微信管家”运营公司并索赔1000万元
腾讯称该软件可获取微信用户信息、聊天内容、好友、朋友圈、红包及转账等各类隐私数据
2020
Chinese courts issue injunctions in Nintendo Switch modification cases
Ruling
According to a report, the Yuexiu District People's Court in Guangzhou and the Zhonglou District People's Court in Changzhou ordered local shops to stop making or selling non-genuine modified Nintendo Switch consoles. Tencent had sued the shops in both cities after discovering the sales, the report stated. The courts issued injunctions requiring the shops to cease the production and sale of these modified consoles.
Source excerpt
针对上述情况，腾讯公司在广州、常州两地对多家商铺提起诉讼。
越秀区法院认为，广州某电子游戏商行未经许可，销售改装的 Nintendo Switch 游戏机产品的行为，有悖经营者在生产经营活动中，应当遵循的诚信原则，扰乱市场竞争秩序，损害了申请人的合法权益。
近日，广东省广州市越秀区人民法院、江苏省常州市钟楼区人民法院作出国内首批 Nintendo Switch 破解案禁令，分别裁定广州某电子游戏机商店、常州某电子产品商行立即停止制作、销售非正品的 Nintendo Switch 游戏机。
2019
Tencent affiliate sues Jolly Culture and affiliates over advertising fees
Lawsuit filed
Beijing Tencent Culture Media sued Tianjin Dianwo over unpaid advertising fees and sought joint liability from Meishengyuan and Jolly Culture. The Shenzhen Intermediate People's Court accepted the case; it had not yet gone to trial.
Source excerpt
北京腾讯文化传媒有限公司(以下简称“北京腾讯”)向深圳中院起诉公司、苏州美生元信息科技有限公司(以下简称“美生元”)及天津点我信息科技有限公司(以下简称“天津点我”)的合同纠纷一案，深圳中院已立案受理。
10月24日，资本邦讯，聚力文化(002247.SZ)发布关于涉及诉讼的公告。
北京腾讯以天津点我未能按期支付上述四个月的广告费用为由起诉天津点我，并要求美生元应对天津点我的债务承担连带责任，聚力文化应对美生元的债务承担连带责任。
2019
Lawsuit filed against Tencent Video over advance-on-demand service
Lawsuit filed
A legal blogger said he had sued Tencent over Tencent Video’s advance-on-demand service and sought RMB 500 in compensation, alleging that the relevant terms were unfair and unreasonable.
Source excerpt
近日，腾讯和爱奇艺两大视频平台因推出网剧《庆余年》超前点播服务引热议。据法律博主@逻格斯logics微博消息，他本人已经起诉腾讯，并要求腾讯视频方面赔偿经济损失500元。
12月17日晚，因为“50元看6集”的超前点播规则，腾讯视频吃了一纸诉状。
并将这种不满和愤怒诉诸了法律，要求确认腾讯视频超级影视VIP会员服务协议下的多条条款，并赔偿经济损失500元。
2019
Court orders seller of WeChat group-control software to halt sales and promotion
Ruling
The Shenzhen Intermediate People's Court issued an interim conduct order requiring a Wuhan technology company to stop selling, publicizing, and promoting group-control software that the court said harmed Tencent's interests and disrupted the WeChat ecosystem and competition order.
Source excerpt
近日，深圳中院作出诉中禁令，认为该公司销售的群控软件，针对微信批量营销功能产生的大量虚假流量，会欺骗、误导微信用户，严重损害消费者的利益，破坏微信生态以及互联网的竞争秩序，令被告立即停止销售、宣传、推广群控软件。
2010
3Q software conflict forced users to choose; subsequent lawsuits decided separately
In 2010, the software dispute between Tencent and Qihoo 360 escalated, with QQ stopping service to users who had installed 360 software, triggering controversy over choice and compatibility. In related litigation, in 2014 the Supreme People's Court found that 360's Koukou Bodyguard constituted unfair competition and ordered compensation of 5 million yuan to Tencent; in a separate case, it rejected 360's appeal in its antitrust suit against Tencent. The conclusions of the two cases must not be conflated.