TeamViewer

Corporate brand

German software company providing remote connectivity, digital workplace management, augmented reality, and IT support solutions.

Last updated November 4, 2026

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Overview

TeamViewer is a German technology company headquartered in Göppingen that develops software for remote connectivity, IT support, device management, digital employee experience, industrial augmented reality, and connected-worker workflows. The company is best known for TeamViewer Remote, its remote access and support software, which allows authorized users to connect to, monitor, control, and maintain computers, mobile devices, industrial equipment, and other connected endpoints. The product originated as a practical tool for reducing travel to customer sites and evolved into the foundation of a global software business. The first version of TeamViewer was released in 2005. Its early commercial model combined free non-commercial use with paid business licensing, helping the product spread among individuals while monetizing organizational use. TeamViewer GmbH subsequently expanded internationally and was acquired by GFI Software in 2010. British private-equity firm Permira acquired the business in 2014, supporting international expansion, organizational development, and a broader product strategy. During this period, TeamViewer became a major global remote-support brand and was valued at approximately one billion US dollars in the transaction, making it an example of a privately held technology unicorn. A major business-model transition began in 2018, when TeamViewer moved from perpetual software licensing toward recurring subscriptions. The change aligned the company with the wider software-as-a-service market and created a more predictable commercial model. A new corporate structure was established in preparation for a public listing, and TeamViewer debuted on the Frankfurt Stock Exchange on September 25, 2019. The flotation was one of the largest European technology IPOs of 2019 and made TeamViewer one of Germany’s most prominent listed software companies. Its shares trade under the symbol TMV and are included in the SDAX and TecDAX. TeamViewer has expanded beyond conventional remote desktop software through acquisitions and product development. The 2020 acquisition of Ubimax added wearable-computing and industrial augmented-reality capabilities. In 2021, the company acquired or integrated Upskill, Xaleon, Viscopic, and related businesses, broadening its presence in industrial workflow software, mixed reality, customer engagement, and frontline-worker applications. These activities helped form TeamViewer Frontline, a product family for guided work, remote assistance, training, logistics, manufacturing, inspection, and maintenance. The company’s enterprise portfolio includes TeamViewer Tensor, a subscription-based platform for large organizations requiring centralized administration, security controls, integrations, and remote support at scale. TeamViewer Frontline applies augmented and mixed reality to industrial processes, while TeamViewer Engage and related customer-engagement capabilities support interactive assistance in sales and service contexts. TeamViewer’s 2024 acquisition of 1E extended the group into digital employee experience software, including endpoint visibility, proactive detection of device problems, and automated remediation. These capabilities were subsequently incorporated into the TeamViewer ONE platform, which combines remote connectivity, endpoint management, digital employee experience, and automation. Artificial intelligence has become a central part of the company’s current product direction. TeamViewer introduced Session Insights and later launched Tia, the TeamViewer Intelligent Agent, in November 2025. Tia is designed to help identify, diagnose, and resolve routine IT problems, including through autonomous or semi-autonomous workflows. In April 2026, the company announced AI-driven scripting that allows Tia to turn proven support fixes into reusable automations. TeamViewer operates internationally through subsidiaries, sales offices, and development locations. Its principal development centers include Göppingen, Bremen, Linz, and Ioannina, with additional operations in the United States and other markets. The company serves private users, small and medium-sized businesses, managed service providers, large enterprises, manufacturers, logistics organizations, and other industrial customers. Its positioning has therefore shifted from a remote-support utility toward a broader digital workplace and industrial connectivity platform. As of 2026, TeamViewer remains an active, publicly traded German software group with remote access at its core and an expanding focus on intelligent endpoint management, automation, and connected operations.

History

TeamViewer’s history began in Göppingen, Germany, with the development of software intended to reduce the need for technicians to travel to customer sites. The first version of TeamViewer was released in 2005. Its core function was straightforward but commercially important: an authorized user could connect to a remote computer, view its screen, control it, transfer files, and provide assistance without being physically present. The product’s early distribution strategy combined free personal use with paid commercial licensing, helping the software gain broad recognition while creating a business market among companies and IT service providers. The software became the foundation of TeamViewer GmbH, later operated as TeamViewer Germany GmbH within TeamViewer SE. During its first growth phase, the company expanded beyond its German base and built an international user and customer base. GFI Software acquired TeamViewer GmbH in 2010. In 2014, Permira acquired TeamViewer and supported its international development. Under private-equity ownership, the company broadened its commercial organization, increased its global reach, and developed a more ambitious enterprise strategy. The business was valued at roughly one billion US dollars in the Permira transaction, giving it the status commonly associated with a technology unicorn. A decisive change took place in 2018, when TeamViewer began moving from perpetual licenses to subscriptions. This transition followed the wider software industry’s shift toward recurring, cloud-oriented revenue models. It also changed the relationship between the company and its customers: rather than treating the product primarily as a licensed utility, TeamViewer increasingly emphasized continuous updates, centrally managed services, scalable enterprise features, and long-term customer relationships. In 2019, TeamViewer reorganized its corporate structure in preparation for an initial public offering. TeamViewer AG listed on the Frankfurt Stock Exchange on September 25, 2019. The offering was one of the largest European technology IPOs of that year and established TeamViewer as a major German listed software company. The shares were later included in the MDAX and TecDAX, and by 2026 TeamViewer was included in the SDAX and TecDAX. The listed parent is TeamViewer SE, a European public company whose operating group includes TeamViewer Germany GmbH and international subsidiaries. Following the IPO, TeamViewer sought to diversify beyond traditional remote desktop and support use cases. Its first major acquisition as a listed company was Ubimax in 2020. Ubimax specialized in wearable computing and augmented-reality software for industrial workers. This acquisition created the basis for TeamViewer Frontline, which applies digital instructions, visual information, and hands-free workflows to manufacturing, logistics, maintenance, inspection, and training. In 2021, TeamViewer added several businesses and capabilities. Upskill brought a North American industrial augmented-reality platform used in manufacturing and other frontline settings. Xaleon expanded the portfolio into customer engagement and visual assistance. Viscopic contributed mixed-reality applications, 3D visualization, holographic content, and tools for industrial training and quality assurance. TeamViewer also developed partnerships around enterprise software integration, including collaborations involving SAP and Microsoft Teams. Together, these moves shifted the group’s identity from a single-product remote-access vendor toward a broader connectivity and workplace-digitalization company. TeamViewer’s enterprise products continued to mature during the early 2020s. TeamViewer Tensor addressed the needs of large organizations through centralized administration, policy controls, security features, integrations, and scalable remote support. TeamViewer Remote remained the accessible core product for individuals and smaller organizations, while Frontline addressed industrial and connected-worker applications. The company also expanded remote monitoring, device management, and collaboration capabilities, reflecting the growth of hybrid work and distributed IT operations. The company’s sponsorship strategy became highly visible during this period. In 2020, TeamViewer became a main sponsor of Frisch Auf Göppingen. In 2021, it entered a high-profile partnership with Mercedes-AMG Petronas Formula One and Mercedes-EQ Formula E, using the teams as both marketing platforms and technology demonstration environments. TeamViewer also became Manchester United’s principal shirt sponsor beginning with the 2021–2022 season. In December 2022, TeamViewer and Manchester United agreed on a process to reduce TeamViewer’s role as shirt-front sponsor, reflecting a changed commercial environment and the company’s decision to limit the cost of the arrangement. In June 2024, TeamViewer disclosed a cyber incident involving its internal corporate IT environment. The company said the activity was associated with APT29, also known as Midnight Blizzard, and involved a compromised standard employee account. TeamViewer stated that its product environment, connectivity platform, and customer data were separated from the affected corporate environment and were not compromised. The incident led to additional authentication, monitoring, and infrastructure-hardening measures. TeamViewer expanded again in 2024 through the acquisition of 1E, a provider of digital employee experience software. 1E added real-time endpoint visibility, automated remediation, and tools for identifying digital friction before it becomes a major productivity problem. The combined capabilities were incorporated into TeamViewer ONE, an integrated platform for remote connectivity, endpoint management, and digital workplace operations. Artificial intelligence became a major product theme in 2025 and 2026. TeamViewer launched Tia, the TeamViewer Intelligent Agent, in November 2025. Tia was designed to move beyond passive recommendations by helping IT teams find, diagnose, and resolve technical issues. In April 2026, the company added AI-driven scripting, enabling proven fixes to be converted into reusable automations. This development illustrates TeamViewer’s continuing strategic movement from remote intervention toward proactive and increasingly autonomous endpoint management. As of 2026, TeamViewer remains headquartered in Göppingen and operates globally. Its business combines remote support, enterprise connectivity, industrial augmented reality, customer engagement, digital employee experience, endpoint automation, and AI-assisted IT operations. The company’s enduring competitive identity rests on making distributed technology environments easier to access, support, monitor, and improve.

2026
AI-driven scripting for Tia
[7]TeamViewer introduces AI-driven scriptingteamviewer.com
TeamViewer introduced AI-driven scripting to convert proven support solutions into reusable endpoint-management automations.
2025
TeamViewer ONE and Tia direction
[6]TeamViewer launches Tiateamviewer.com
TeamViewer launched Tia, an intelligent agent for IT support, integrated into the TeamViewer ONE platform.
2024
1E acquisition announced
[4]TeamViewer acquires 1Eteamviewer.com
TeamViewer announced the acquisition of 1E to add digital employee experience, endpoint visibility, and automated remediation capabilities.
2024
Corporate IT security incident disclosed
[5]TeamViewer Trust Center: IT security incidentteamviewer.com
TeamViewer disclosed an APT29-attributed intrusion into its corporate IT environment and said customer data and product systems were unaffected.
2021
Expansion through Upskill, Xaleon, and Viscopic
[9]TeamViewer acquisitionsteamviewer.com
TeamViewer expanded into industrial AR, customer engagement, mixed reality, and 3D visualization through multiple acquisitions and integrations.
2021
Mercedes motorsport partnership begins
[11]Mercedes motorsport partnership beginsteamviewer.com
TeamViewer became a technology and sponsorship partner of the Mercedes-AMG Petronas Formula One Team and Mercedes-EQ Formula E Team.
2021
Manchester United shirt partnership begins
[12]Manchester United shirt partnership beginsteamviewer.com
TeamViewer became Manchester United’s principal shirt-front sponsor for the 2021–2022 season.
2020
Ubimax acquisition expands industrial augmented reality
[10]Ubimax acquisition expands industrial augmented realityteamviewer.com
The acquisition of Ubimax established a major foundation for TeamViewer’s enterprise augmented-reality and frontline-worker activities.
2019
Frankfurt stock-market listing
[3]TeamViewer share basic informationir.teamviewer.com
TeamViewer listed on the Frankfurt Stock Exchange on September 25, 2019, under ticker TMV.
2018
Transition to subscription software
[1]TeamViewer (company)en.wikipedia.org
TeamViewer began replacing its earlier perpetual-license model with recurring subscriptions.
2014
Permira acquires TeamViewer
[1]TeamViewer (company)en.wikipedia.org
Permira acquired TeamViewer and supported its international expansion and broader enterprise development.
2010
Acquisition by GFI Software
[1]TeamViewer (company)en.wikipedia.org
TeamViewer GmbH was acquired by GFI Software during its early international growth phase.
2005
First TeamViewer software released
[2]About TeamViewerteamviewer.com
The first version of TeamViewer was released to reduce travel to customer sites and enable remote computer assistance.

Products and positioning

TeamViewer positions itself as a global digital workplace and industrial connectivity platform. Its offering connects people, devices, machines, and software environments, combining remote support with enterprise endpoint management, digital employee experience, industrial augmented reality, and AI-assisted automation.

Remote access and support · 2005
TeamViewer Remote
TeamViewer Remote is the company’s core remote-connectivity product for accessing, controlling, supporting, and maintaining computers and mobile devices. It supports major desktop and mobile operating systems and is available for private non-commercial use under a free-use model, while commercial customers generally use subscription plans. Features include remote control, file transfer, device access, collaboration, and support workflows. The product remains the main consumer-facing expression of the TeamViewer brand and the technical foundation for many enterprise offerings.
Enterprise remote connectivity · 2019
TeamViewer Tensor
TeamViewer Tensor is TeamViewer’s enterprise-oriented remote connectivity and support platform. It is designed for organizations that require centralized administration, identity and access controls, policy enforcement, security features, integrations, reporting, and scalable support operations. Tensor extends the basic remote-control model into an enterprise service for IT departments, managed service providers, and distributed organizations that need governed access to large device fleets.
Industrial augmented reality · 2020
TeamViewer Frontline
TeamViewer Frontline is a family of augmented-reality and connected-worker applications for industrial and frontline environments. It provides hands-free or mobile guidance for logistics, manufacturing, inspection, maintenance, quality assurance, training, and other operational processes. The portfolio incorporates capabilities obtained through Ubimax, Upskill, Viscopic, and related acquisitions, including wearable interfaces, step-by-step instructions, 3D visualization, mixed-reality content, and connections to enterprise data.
Customer engagement and visual assistance · 2021
TeamViewer Engage
TeamViewer Engage provides customer-facing digital assistance capabilities derived in part from the Xaleon acquisition. It is intended to help organizations guide customers through online processes, share visual context, and provide interactive support in sales, service, and customer-care situations. The offering extends TeamViewer’s original remote-support concept into customer journeys where an agent and customer need to collaborate in real time without relying solely on traditional screen-sharing workflows.
Digital workplace and endpoint management platform · 2025
TeamViewer ONE
TeamViewer ONE combines remote connectivity with digital employee experience and endpoint-management capabilities. The platform is designed to provide visibility into devices and applications, identify problems before they disrupt users, support remote intervention, and automate remediation. The integration of 1E technology broadened TeamViewer’s scope from responding to technical incidents toward proactive digital workplace operations and intelligent endpoint management.
Artificial intelligence and IT support automation · 2025
Tia
Tia, short for TeamViewer Intelligent Agent, is TeamViewer’s AI assistant for technical support and endpoint operations. It is integrated into TeamViewer ONE and related support environments to analyze device information, help diagnose issues, recommend or perform fixes, and support more autonomous IT workflows. In 2026, TeamViewer announced AI-driven scripting that allows Tia to generate reusable automations based on proven customer support solutions.

Controversies

2024
APT29-attributed intrusion into corporate IT environment
TeamViewer disclosed that its internal corporate IT environment was compromised in an incident first detected on June 26, 2024. The company attributed the activity to APT29/Midnight Blizzard and said a standard employee account had been used. TeamViewer reported that the incident was contained within the corporate environment and that its product environment, connectivity platform, and customer data were not affected. The company described additional authentication, monitoring, and infrastructure-hardening measures taken in response.
Source

2023SheSportTech initiative
Global
TeamViewer and the Mercedes-AMG Petronas Formula One Team launched SheSportTech to encourage greater female representation in sports technology and related technical careers.
Outcome. The initiative became part of TeamViewer’s diversity and sports-partnership messaging.
Source
2021Mercedes-AMG Petronas Formula One and Formula E partnership
Global
TeamViewer partnered with Mercedes motorsport to combine global brand exposure with demonstrations of remote connectivity, real-time operational support, and digital collaboration in high-performance racing environments.
Outcome. The Formula One relationship continued as a visible technology and brand partnership; the Formula E association ended after Mercedes withdrew from Formula E following the 2022 season.
Source
2021Manchester United shirt sponsorship
Global
TeamViewer became Manchester United’s principal shirt-front sponsor beginning with the 2021–2022 season. The campaign sought to build international awareness for TeamViewer while linking its platform to the club’s back-office operations and fan experience.
Outcome. In December 2022, the parties agreed on a process for Manchester United to buy back the shirt-front rights, allowing TeamViewer to reduce its role and transition away from the principal shirt-sponsorship position.
Source
2020Frisch Auf Göppingen sponsorship
Germany · Göppingen region
TeamViewer became a main sponsor and strategic partner of the Frisch Auf Göppingen men’s and women’s handball teams. The partnership connected the company’s local roots with community programs, regional visibility, and digitalization themes.
Outcome. The sponsorship remains part of TeamViewer’s publicly presented sports-partnership portfolio, particularly through Frisch Auf Frauen.
Source

Brand decisions

2026
Introduce AI-driven scripting for TiaGeneration change
Background
TeamViewer sought to move from AI-assisted diagnosis toward repeatable, automated endpoint remediation based on customer-approved fixes.
Action taken
The company introduced AI-driven scripting that enables Tia to generate automations from proven troubleshooting solutions.
Aftermath
The feature extended TeamViewer ONE’s autonomous endpoint-management roadmap and increased the role of reusable remediation workflows.
Source
2025
Launch Tia intelligent agentProduct launch
Background
TeamViewer’s product strategy increasingly emphasized AI-assisted and autonomous IT operations built on remote connectivity and digital employee experience data.
Action taken
The company launched Tia, the TeamViewer Intelligent Agent, within TeamViewer ONE to help identify and resolve technical issues.
Aftermath
Tia became a central element of TeamViewer’s stated progression toward autonomous endpoint management.
Source
2024
Acquire 1E for digital employee experience capabilitiesM&A
Background
TeamViewer wanted to expand from remote connectivity into proactive digital workplace management and endpoint remediation.
Action taken
TeamViewer announced the acquisition of 1E, a digital employee experience software provider with endpoint visibility and auto-remediation capabilities.
Aftermath
The transaction supported TeamViewer ONE and strengthened the company’s enterprise and North American presence.
Enterprise value. US$720 million (Announcement dated December 10, 2024)
Source
2022
Reduce Manchester United shirt-sponsorship commitmentStrategy
Background
TeamViewer and Manchester United reassessed the commercial arrangement in a changed market environment.
Action taken
The parties agreed that Manchester United could buy back the shirt-front sponsorship rights, allowing TeamViewer to step down from the principal shirt-sponsor role.
Aftermath
TeamViewer expected a substantial improvement in profitability from reducing the sponsorship commitment and transitioning to a smaller global-partner role.
Annual sponsorship cost after transition. single-digit million US dollars per year (Announced December 2022; exact final amount not specified)
Source
2021
Expansion through Upskill, Xaleon, and ViscopicM&A
Background
TeamViewer aimed to build a broader enterprise portfolio covering industrial AR, mixed reality, customer engagement, and frontline workflows.
Action taken
The company acquired or integrated Upskill, Xaleon, and Viscopic, adding industrial workflow, customer-engagement, 3D visualization, and mixed-reality capabilities.
Aftermath
The acquisitions strengthened TeamViewer Frontline and diversified the company beyond conventional remote desktop software.
Source
2020
Acquisition of UbimaxM&A
Background
TeamViewer sought to expand from remote support into industrial digitalization and augmented reality for frontline workers.
Action taken
The company acquired Ubimax, a German provider of wearable-computing and industrial augmented-reality software.
Aftermath
Ubimax became a foundation for TeamViewer Frontline and the company’s wider industrial AR strategy.
Source
2019
Initial public offering on the Frankfurt Stock ExchangeOther
Background
TeamViewer created a new corporate structure in preparation for a public listing after its private-equity growth phase.
Action taken
TeamViewer listed on the Frankfurt Stock Exchange on September 25, 2019, under ticker TMV.
Aftermath
The company became a publicly traded German technology group and was subsequently included in major German technology and mid-cap indices.
Source
2018
Move from perpetual licenses to subscriptionsStrategy
Background
TeamViewer’s earlier business model relied heavily on software licenses, while the software industry was increasingly moving toward recurring cloud and SaaS subscriptions.
Action taken
The company began transitioning commercial customers toward subscription-based offerings, supporting recurring revenue and continuous product updates.
Aftermath
The transition supported TeamViewer’s later enterprise positioning and public-market growth strategy.
Source

Recent events

2026
TeamViewer introduces AI-driven scripting for Tia[7]TeamViewer introduces AI-driven scriptingteamviewer.com
Product launch · Product generation
TeamViewer announced AI-driven scripting that enables Tia to generate reusable automations from customers’ previously proven support fixes, advancing the company’s autonomous endpoint-management strategy.
2025
TeamViewer launches Tia, an intelligent agent for autonomous IT support[6]TeamViewer launches Tiateamviewer.com
Product launch · Other
TeamViewer introduced Tia at Microsoft Ignite as an AI agent integrated into TeamViewer ONE. The product is intended to identify, diagnose, and resolve routine IT issues with increasing levels of automation.
2024
TeamViewer completes strategic expansion through 1E acquisition[4]TeamViewer acquires 1Eteamviewer.com
M&A
TeamViewer announced the acquisition of 1E, a digital employee experience provider, to combine remote connectivity with endpoint visibility, proactive issue detection, and automated remediation. The transaction was described as having an enterprise value of US$720 million.
2023
TeamViewer extends Oliver Steil’s CEO appointment through 2028[15]TeamViewer extends Oliver Steil’s CEO appointment through 2028teamviewer.com
Leadership change
The supervisory board extended Oliver Steil’s appointment as CEO and chairman of the management board for a further five-year term, citing continuity and the company’s continuing transition toward enterprise software.
2023
Mei Dent joins TeamViewer management board[16]Mei Dent joins TeamViewer management boardteamviewer.com
Leadership change
Mei Dent joined TeamViewer as chief product and technology officer and became a member of the management board, adding responsibility for product development and technology strategy.
2022
TeamViewer and Manchester United agree to reduce shirt-sponsorship involvement[14]Manchester United shirt sponsorshipir.teamviewer.com
Campaign
TeamViewer and Manchester United reached an agreement allowing the club to buy back the rights to the front-of-shirt sponsorship. TeamViewer said the arrangement reflected a changed market environment and would substantially reduce its sponsorship commitment.
2021
TeamViewer becomes principal shirt sponsor of Manchester United[12]Manchester United shirt partnership beginsteamviewer.com
Campaign
TeamViewer became Manchester United’s principal shirt sponsor for the 2021–2022 season, using the partnership to increase international brand awareness and connect its technology with the club’s operational and fan-experience activities.
2021
TeamViewer begins Mercedes-AMG Petronas Formula One partnership[11]Mercedes motorsport partnership beginsteamviewer.com
Campaign
TeamViewer entered a technology and sponsorship partnership with the Mercedes-AMG Petronas Formula One Team and Mercedes-EQ Formula E Team. Branding appeared on vehicles, driver clothing, and teamwear, while the collaboration focused on remote connectivity and operational efficiency.
2020
TeamViewer becomes main sponsor of Frisch Auf Göppingen[13]Frisch Auf Göppingen sponsorshipteamviewer.com
Campaign
TeamViewer became a principal sponsor of the Frisch Auf Göppingen men’s and women’s handball teams, linking the company’s local identity with regional sports, community engagement, and digitalization initiatives.
2019
TeamViewer shares begin trading in Frankfurt[3]TeamViewer share basic informationir.teamviewer.com
Other
TeamViewer completed its initial public offering on the Frankfurt Stock Exchange. Its shares trade under the ticker TMV in the Prime Standard market.

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