Talkdesk

Talkdesk describes itself as building the future of CX through Customer Experience Automation (CXA), a platform that uses a network of specialized AI agents to do the work of customer service, sales, and support. The company states it was founded to disrupt the legacy contact center market, started in the cloud, embraced AI early, and scaled fast, helping thousands of enterprises modernize their CX operations. Talkdesk was launched in 2011 by Tiago Paiva, who serves as CEO and Founder. The company says it supports leading brands in financial services, healthcare, retail, and government.

Talkdesk was launched in 2011 by Tiago Paiva after he won a hackathon, according to the company's leadership page. The company states it was founded to disrupt the legacy contact center market, started in the cloud, embraced AI early, and scaled fast, helping thousands of enterprises modernize their CX operations. Talkdesk describes Customer Experience Automation (CXA) as the result of more than a decade of relentless innovation and the next chapter in its evolution.

Customer Experience Automation (CXA) platform using a network of specialized AI agents, with humans focused on judgment and empathy.

1. 1AI Customer Experience Automation Solutions | Contact Center Software | Talkdesktalkdesk.com
2. 2About | Talkdesktalkdesk.com
3. 3CX Innovators Awards | Talkdesktalkdesk.com
4. 4Meet the Talkdesk Leadership - Driving Innovation in CX | Talkdesktalkdesk.com
5. 5Ada Announces Rebrand and Launches Suite of New Product Features to Support Global Expansionprnewswire.com
6. 6Claro Enterprise Solutions Partners with Talkdesk to Resell Omnichannel Contact Center Offeringsprnewswire.com
7. 7Talkdesk Raises $143 Million in Series C Fundingfinanznachrichten.de
8. 8Talkdesk, Inc.: Talkdesk Announces Vacation Now Solution Free for 90 Days to Support Travel and Hospitality Industry During COVID-19 Relief and Recoveryfinanznachrichten.de
9. 9Zappix Announces Expanded Talkdesk Partnership with Integrated Visual Self-Service Solutionsprweb.com