Taikang Online
Taikang Online is a China-based internet insurance company and wholly owned subsidiary of Taikang Insurance Group, offering digital insurance products and related services.
Last updated October 12, 2026
AI crawler reads
No AI crawler has read this profile since Oct 28, 2026.
Overview
Taikang Online, officially Taikang Online Property Insurance Co., Ltd. (泰康在线财产保险股份有限公司), is an active Chinese insurance company focused on internet insurance. Its official website says it was established in 2015 and is a wholly owned subsidiary of Taikang Insurance Group. The company describes its business model as “insurance + technology” and “insurance + services,” and says it aims to develop insurance products connected with medical and health services and internet ecosystems. Its stated brand promise is to make insurance more reassuring, convenient, and affordable. The company offers a broad range of digital insurance products rather than a single product line. Its website presents health and medical insurance, accident coverage, auto insurance, and home-property insurance, alongside products aimed at particular conditions, customer groups, or use cases. Examples featured on its homepage include 2026 Million Medical Insurance, the family-oriented All-Round Accident Insurance, Taifangxin Million Medical Insurance for people with chronic conditions, and Taikang auto insurance. The site also lists cancer-related and other health products, including Pink Guardian, Butterfly Guardian, Chang Kang Guardian, Tai Yu An Kang, and the All-Round Guardian series. Taikang Online distributes and develops products through digital channels and partnerships. Its website describes an open platform for product promotion, enterprise insurance, and scenario-based cooperation in areas such as healthcare, travel, sports, and health. It also highlights collaborations or products associated with WeSure, Meituan, Alipay, Alibaba, and insurance intermediary Dadong, including coverage for delivery riders, renters, specialty medicines, and dental care. Its consumer-facing services include online policy access and claims, hospital access and care services, medicine delivery, disease management, and dental and home-care services. The company presents its reach and service proposition in terms of digital convenience, technology, and links between insurance and healthcare. Its official website describes services across numerous Chinese cities and lists customer service and claims channels. It remains part of the Taikang Insurance Group; the evidence provided does not identify its founders or headquarters.
History
Taikang Online is the consumer-facing brand and operating identity of Taikang Online Property Insurance Co., Ltd. The official company introduction identifies it as a wholly owned subsidiary of Taikang Insurance Group and says it was established in 2015. The supplied official materials do not name the company's founder or provide a specific headquarters location. The company describes its development around internet insurance and an “insurance + technology” and “insurance + services” model. Its stated approach is to build a new insurance ecosystem, innovating in internet insurance and developing products intended to connect with medical and health services and online ecosystems. Its stated customer-facing principle is to make insurance more reassuring, convenient, and affordable. These descriptions frame Taikang Online not simply as a seller of policies, but as a digital insurance business that also promotes service arrangements and distribution partnerships. Its product presentation spans health and medical coverage, accident insurance, auto insurance, and property protection. The official homepage features medical and accident products for different ages and customer groups, including a medical product for people with chronic conditions and a family-oriented accident policy. It also features Taikang auto insurance and describes renter-oriented property insurance among its partner offerings. The company introduction highlights products for people with pre-existing conditions and cancer-related coverage, naming Pink Guardian, Butterfly Guardian, Chang Kang Guardian, Tai Yu An Kang, and the All-Round Guardian series. These examples show the breadth of the company's publicly described offering, but do not establish that every named product is currently available in every market or channel. Taikang Online's official website presents digital sales and partnership infrastructure as part of its business. Its open platform is described as supporting product promotion, enterprise insurance, and cooperation across settings such as healthcare, travel, sports, and health. The homepage names partner-linked offerings associated with WeSure, Meituan, Alipay, Alibaba, and Dadong. Examples include insurance for delivery riders, renters, specialty medicines, and dental care. The site also describes online policy access, self-service claims, hospital and care services, disease management, medicine delivery, dental services, and home-care services. The company's official news listing documents public-facing activity during 2023 and 2024. In 2024 it reported on high-end medical insurance, digital and large-model applications, auto-insurance topics, disaster response, consumer protection, and claims services. The listing said the company paid more than 5 billion yuan in claims during 2023 and reported 2.8 billion yuan in payments in its 2024 first-half claims service report. These are figures reported by the company on its own website, not independently verified in the supplied materials. The company introduction also describes public-interest activity: since 2020, it says it has worked with Taikang Yicai Foundation and others on a student-support project, and it reports volunteer and community-service activities. The available evidence supports identifying Taikang Online as an active, group-owned internet insurer, but does not provide a complete corporate chronology, audited financial information, or a full list of current products and executives.
Products and positioning
A technology-enabled internet insurer within Taikang Insurance Group, positioning its services around convenient and affordable coverage, insurance-linked services, and integration with healthcare and online scenarios.
2026 Million Medical Insurance
A medical insurance product featured on the official homepage, which states that applicants aged 30 days to 70 years may apply and advertises coverage up to 6 million yuan within covered responsibilities.
All-Round Accident Insurance (Family Edition)
A family-oriented accident insurance product featured on the official homepage.
Taifangxin Million Medical Insurance for People with Chronic Conditions
A medical insurance product for people with chronic conditions featured on the official homepage.
Taikang Auto Insurance
The official homepage presents auto insurance and refers to it as the first internet health auto-insurance product.
Cancer-related and health products
The company introduction names Pink Guardian, Butterfly Guardian, Chang Kang Guardian, Tai Yu An Kang, and the All-Round Guardian series.
Medical and Medicine Wuyou High-End Medical Insurance
A high-end medical insurance product whose launch was reported in the company's official news listing in 2024.
Controversies
Brand decisions
- The company announced entry into the mid- to high-end medical insurance segment.Other
Recent events
- Unconfirmed
Lingque Cloud and Taikang Online launch flexible-employment protection service[7]
Lingque Cloud and Taikang Online jointly introduced a flexible-employment protection service offering protections for flexible workers and businesses. The article also says Lingque Cloud planned to roll out the service formally in September and that a pilot was underway.
- Unconfirmed
Lingque Cloud and Taikang Online form strategic partnership[7]
After the policy was issued, Lingque Cloud and Taikang Online reached a strategic partnership to jointly provide flexible-employment protection services.
Lecheng Yunfu and Taikang Online launch accident insurance[8]
Lecheng Yunfu and Taikang Online jointly launched Taikang Protective Talisman Accident Insurance, covering travel-related accidents and adverse incidents associated with vaccinations, including COVID-19 vaccinations.
China approves Liu Tingjun as Taikang Online chairman[9]
Reported:
On August 4, China's banking and insurance regulator approved Liu Tingjun to serve as chairman of Taikang Online.
Taikang Online launches the Fugong Bao insurance plan[10]
Reported:
Taikang Online launched its Fugong Bao insurance plan, with a personal version first available on Alipay on February 21 and an enterprise version available through Taikang Online’s own platform. The plan includes COVID-19 coverage and complimentary antibody testing.
Taikang Online launches and donates doctor insurance coverage[11]
On February 13, Taikang Online, together with the Xisike Clinical Oncology Research Foundation and Meixin Health, launched the “药康付·CSCO关爱医生保” insurance product and donated coverage to frontline medical workers through the foundation. The article says the coverage was extended to more than 20,000 oncology medical workers and included protection for COVID-19 and violence against medical workers.
Taikang Online and Mashang Consumer Finance announce insurance plan for medical teams[12]
Reported:
Taikang Online and Mashang Consumer Finance announced an insurance plan providing one year of coverage, with a total insured amount of nearly RMB 100 million, to members of the Chongqing medical team assisting Hubei.
Sources12 sources
- 1泰康在线财产保险股份有限公司-财产保险,人寿保险,车险,网上保险,保险服务,泰康在线tk.cn
- 2Taikang Online company introduction and social responsibilitytk.cn
- 3泰康在线财产保险股份有限公司-财产保险,人寿保险,车险,网上保险,保险服务,泰康在线tk.cn
- 4泰康在线财产保险股份有限公司-财产保险,人寿保险,车险,网上保险,保险服务,泰康在线tk.cn
- 5虚假报告资料、无资质销售寿险被罚超千万元21jingji.com
- 6虚假报告资料、无资质销售寿险被罚超千万元jiemian.com
- 7灵鹊云与泰康在线推出灵活用工保障服务hy.stock.cnfol.com
- 8乐橙云服与泰康在线推出意外险itbear.com.cn
- 9银保监会批准刘挺军担任泰康在线董事长finance.sina.com.cn
- 10泰康在线上线“复工保”保险计划tech.sina.com.cn
- 11泰康在线推出并捐赠医生保障保险hy.stock.cnfol.com
- 12泰康在线与马上消费金融推出援助人员保险计划finance.sina.com.cn
Cite this profile: Cite the canonical profile. /brand-wiki/taikang-online · Editorial policy · How profiles are compiled