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SuperTrained

SuperTrained is an American AI automation agency that builds custom AI agents and workflow automation for teams, then manages them on an ongoing basis.

Last updated September 29, 2026

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Overview

SuperTrained is an American AI automation agency founded in 2024. The company positions itself as a builder of "AI-powered tools for humans," in contrast to agencies that simply build bots. Its core offering is custom AI agents and workflow automation designed around how a client's team actually operates, with the stated goal of removing repetitive, low-value work that the company calls the "Drudgery Tax." SuperTrained organizes its work into three phases: Discover, Build, and Run. Discovery is free as part of every engagement and involves interviewing the client's team, auditing the Drudgery Tax, and mapping Jobs-to-be-Done. The Build phase covers two productized services: Workflow Automation, starting at $10,000, for processes that follow clear rules, and Custom AI Agents, priced at $25,000–$50,000, for high-judgment tasks beyond simple automation. The Run phase offers Managed AI Operations at $3,000–$5,000 per month, plus a Fractional AI Department option, so that deployed AI systems continue to improve over time. The company markets itself with a human-first philosophy — "Human First. Machine Second." — and emphasizes that general-purpose AI assistants are useful for ad-hoc tasks but lack access to internal systems and persistence. SuperTrained's answer is custom, integrated AI systems that act more like work partners than chat interfaces. SuperTrained's public portfolio includes sales intelligence tooling such as CloneICP, an AI people-search product that returns 20–50 ranked prospect matches in under 60 seconds, and SnowThere, a system that reportedly runs on $5 per day across 116 resorts in 16 countries with zero editors. The company also describes an editorial agent panel with fact-verification, family-relevance, and tone-and-clarity reviewers. SuperTrained is a private company. Its co-founders are Tom Meredith, a creative product leader turned AI architect, and Josh Hill, a former Australian Army officer turned HR innovator. The team also includes technical lead Carlos Jorge, automation engineer Marlon Sena, and backend engineer David Bassouto. SuperTrained is the parent organization of SuperHired.

History

SuperTrained was founded in 2024 by Tom Meredith and Josh Hill. According to the company's About page, its origin lies in early adoption of ChatGPT: the founders experimented with ways to use the tool in their own workflows and observed that, contrary to hype about AI replacing workers, teams were using ChatGPT to make their lives easier. They identified a recurring problem they named the "Drudgery Tax" — the soul-draining, repeatable, non-value-adding work that drives employee dissatisfaction. The turning point came when the founders had their first real experience with AI agents. They concluded that agents were not just another tool but more like a work partner — not replacing humans, but making teams better. They also recognized the limitations of general-purpose AI assistants: great for ad-hoc tasks, but without access to internal systems and more of a chat interface than a persistent AI system. This led to the decision to build custom tools for themselves and clients, aiming to make human jobs more fun with less drudgery. By 2024 the company had established a productized service model with three phases — Discover, Build, and Run — and published case studies such as CloneICP, a sales intelligence agent that returns 20–50 ranked prospect matches in under 60 seconds, and SnowThere, a content system running on $5 per day across 116 resorts in 16 countries with zero editors. The company also describes an editorial agent panel with fact-verification, family-relevance, and tone-and-clarity reviewers. SuperTrained is the parent organization of SuperHired, according to Wikidata. The company operates as a private agency and markets itself with the tagline "Human First. Machine Second."

  • 2024

    SuperTrained founded by Tom Meredith and Josh Hill.

  • 2024

    Company publishes productized service model with Discover, Build, and Run phases.

  • 2024

    CloneICP sales intelligence product and SnowThere content system cited as case studies.

Products and positioning

Human-first AI automation agency building custom agents and workflows that remove repetitive work (the "Drudgery Tax") and integrate with internal systems.

  • Workflow Automation

    Automates rule-based processes, starting at $10,000. Includes custom integrations, document processing, automated reporting, and workflow orchestration.

  • Custom AI Agents

    LLM-powered agents for high-judgment tasks, priced $25,000–$50,000. Includes human-in-the-loop workflows, stack integrations, and continuous monitoring.

  • Managed AI Operations

    Ongoing management and improvement of deployed AI, $3,000–$5,000/month. Includes monthly performance reports and prompt refinement.

  • CloneICP

    AI people-search tool that returns 20–50 ranked prospect matches in under 60 seconds based on a plain-English ideal customer description.

  • SnowThere

    Content system running on $5/day across 116 resorts in 16 countries with zero editors.

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