StubHub的争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 5 条
2026
Stone Church 就转售门票广告起诉 StubHub
提起诉讼
佛蒙特州布拉特尔伯勒的 Stone Church 在纽约南区美国联邦地区法院对 StubHub 提起诉讼。该诉讼涉及 StubHub 平台上转售活动门票的虚假广告，场馆方寻求衡平法救济。起诉文件指明了受理法院和诉求性质，但未进一步说明具体指控、金额或结果。
当事方说明的目的. 针对平台上转售活动门票虚假广告的衡平法救济
品牌回应
否认 — StubHub
I could regurgitate StubHub’s very corporate response, which essentially breaks down to “Nuh-uh, no way,”
来源摘录
BRATTLEBORO — The Stone Church is suing what is considered the biggest online ticket reseller in the U.S.
Filed earlier this month in the U.S. District Court Southern District of New York, the suit seeks "equitable relief regarding the false advertising of event tickets re-sold on the platforms" operated by StubHub.
Stone Church had slapped concert-ticket resale giant StubHub with a lawsuit. Seeking damages in excess of $5 million, the venue alleges that StubHub has manipulated ticket prices and misled potential buyers about ticket availability.
2022
观众因人群拥挤受伤起诉 The Forum 等方
提起诉讼
一名参加 2019 年 Harry Styles 演唱会的女性起诉 The Forum、演出主办方及票务服务商，称自己在人群拥挤中严重受伤，并指控被告未提供适当的安保和人群管理资源。
来源摘录
A woman who attended a Harry Styles show at The Forum in Los Angeles in 2019 is suing the venue, claiming she was seriously injured in a crowd surge at the event.
The woman said in court documents that those named in the suit did not prepare the venue with the proper security, crowd control, seating or lighting resources to control the surge of the crowd of 17,000 fans.
The fan is suing The Forum, as well as show promoters and ticketing services, including Live Nation, Stubhub and Ticketmaster.
2021
StubHub就华盛顿特区退款调查达成和解
和解
华盛顿特区总检察长办公室宣布与StubHub达成和解，以解决针对其拒绝为疫情期间取消活动提供退款的调查。和解金额超过360万美元，并要求StubHub披露退款政策变更、遵守退款政策并及时处理退款。
当事方说明的目的. 解决调查并补偿受影响的消费者。
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退款或补偿 — StubHub
As a result, 7,867 District consumers received a total of over $3.6 million in refunds for tickets they had purchased
来源摘录
As part of the settlement, the company will disclose any changes to its refund policies before the consumer agrees to it; honor its policies when events are canceled; process refunds punctually, and pay a civil penalty, including $468,050 unless it pays the refunds owed to D.C. customers and follows the other terms of the agreement.
D.C. customers who bought tickets to events that were canceled because of the coronavirus pandemic can now get refunds after ticket resale company StubHub, in response to an investigation, reversed its decision to issue only account credits.
2020
StubHub因取消活动退款问题遭集体诉讼
提起诉讼
Matt McMillan在麦迪逊联邦法院起诉StubHub，称该票务转售商未履行针对因新冠疫情取消活动的退款保证。他请求将诉讼认定为代表受影响客户的集体诉讼。
来源摘录
A Wisconsin man has sued the giant online ticket reseller StubHub for reneging on its money-back guarantee for events now canceled because of the coronavirus pandemic.
Matt McMillan filed the lawsuit in federal court in Madison and seeks to have it declared a class action on behalf of the tens of thousands of StubHub customers no longer getting refunds to some 23,000 canceled games, concerts and other events.
2020
StubHub因票价宣传问题同意支付130万美元罚款
罚款或处罚
加拿大竞争局表示，其调查认定StubHub以无法实现的价格宣传门票，其中包括显示未包含强制费用的价格。根据与竞争法庭达成的协议，StubHub将支付130万美元罚款。StubHub还表示，将从购票流程开始就默认显示总价。
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整改 — StubHub
StubHub will ensure that prices for tickets to events in Canada will include all mandatory fees throughout the ticket-purchasing process.
整改 — StubHub
StubHub said it will ensure customers see the total purchase price by default, rather than through selecting an option.
来源摘录
It also found that “consumers could not buy tickets at advertised prices because StubHub charged consumers mandatory fees in addition to the prices advertised.”
On Thursday, the Bureau said it determined in an investigation that “StubHub advertised tickets at unattainable prices on its websites, mobile apps and in promotional emails to Canadians.”
StubHub said it believes that a “secure, transparent, and competitive ticket market is in the best interest of consumers” and will “ensure the total purchase price is the default view” from the outset of the ticket-buying experience.