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StarHub

A major Singaporean telecommunications operator providing mobile, broadband, television, fixed-network, enterprise and digital services.

Last updated October 25, 2026

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Overview

StarHub is a Singaporean telecommunications group and one of the country’s major integrated communications providers. Its business spans mobile communications, residential and business broadband, pay television and streaming, fixed-network connectivity, cloud and managed services, cybersecurity, data-centre and hosting-related services, and enterprise communications. The company operates primarily in Singapore, where it competes with Singtel and M1 across consumer and business markets. StarHub’s origins lie in Singapore’s liberalisation of telecommunications. The company received a licence to provide fixed-network and mobile services on 23 April 1998, as the government prepared to open the sector fully to competition. It was formally established on 7 May 1998 and launched commercial operations on 1 April 2000. Its founding shareholder group included ST Telemedia, Singapore Power, BT Group and NTT. Before the launch, StarHub acquired internet-service provider CyberWay in January 1999 and later renamed the business StarHub Internet, integrating it into the emerging brand. A major turning point came in October 2002, when StarHub merged with Singapore Cable Vision, the country’s established cable-television operator. The transaction added cable television, cable broadband and related network infrastructure to StarHub’s mobile and fixed telecommunications activities. This combination established the converged model that became central to the company’s consumer proposition: customers could obtain mobile, home internet and television services from one provider. StarHub subsequently introduced digital television, high-definition television, fibre-based television, streaming and multiscreen services as consumer viewing habits changed. The company became publicly listed on the Singapore Exchange on 13 October 2004. During the following decade, it expanded its network capabilities through HSPA+, LTE, fibre broadband and next-generation national broadband infrastructure. Its wholly owned subsidiary Nucleus Connect was selected in 2009 to design, build and operate the active infrastructure of Singapore’s Next Generation Nationwide Broadband Network. StarHub also developed enterprise connectivity, managed network, security, hosting and fixed-line offerings for commercial customers. In mobile, StarHub was an early adopter of BlackBerry services, 3G, i-mode, HSPA+, HD Voice, Voice over LTE and eSIM support. In fixed connectivity, it moved from cable-modem broadband to large-scale fibre services and introduced high-speed consumer tiers, including a nationwide 100 megabit-per-second service in 2006 and gigabit fibre plans in 2010. Its television business evolved from cable channels toward IPTV and the StarHub Go streaming platform, launched in 2015. StarHub entered the 5G era through a joint venture with M1 Limited, which received a Singapore 5G network licence in 2020. The group has also pursued digital adjacencies, including cloud gaming through Nvidia GeForce Now, cybersecurity education partnerships and broadband expansion through its acquisition of a majority stake in MyRepublic’s Singapore broadband business. In August 2025, StarHub announced the full acquisition of that broadband business for S$105.2 million, subject to the reference material supplied for this dossier. Today, StarHub remains an active, Singapore-focused integrated telecommunications brand. Its positioning is based on network connectivity, bundled consumer services, enterprise technology solutions and digital entertainment rather than on a single product category.

History

StarHub emerged from Singapore’s telecommunications liberalisation programme in the late 1990s. The company received a licence for fixed-network and mobile services on 23 April 1998 and was formally founded on 7 May of that year. Its original major shareholders included ST Telemedia, Singapore Power, BT Group and NTT. Commercial operations began on 1 April 2000, when Singapore brought forward the timetable for full telecommunications liberalisation and removed the former foreign-ownership restriction on public telecommunications companies. Before its commercial launch, StarHub acquired internet-service provider CyberWay on 21 January 1999. CyberWay was renamed StarHub Internet later that year, helping the company establish an internet presence alongside its planned mobile and fixed-network operations. In 2001, Singapore Power sold its 25.5% stake to ST Telemedia, while BT later reduced its involvement amid wider financial pressures and consolidation in its international business. The most consequential early expansion was StarHub’s 1 October 2002 merger with Singapore Cable Vision, Singapore’s sole cable-television operator at the time. StarHub gained SCV’s cable television and broadband operations, allowing it to offer a converged combination of mobile, fixed internet and pay television. It became publicly listed on the Singapore Exchange on 13 October 2004. The company later announced a strategic alliance with Ooredoo in 2007 and moved its corporate office to StarHub Green in Ubi in 2009. StarHub also became involved in Singapore’s national broadband infrastructure. In May 2009, its wholly owned subsidiary Nucleus Connect was selected as the operating company responsible for designing, building and operating the active infrastructure of the Next Generation Nationwide Broadband Network. This complemented StarHub’s own fixed network, which supported consumer broadband as well as enterprise data, voice, internet-protocol, hosting, security and leased-line services. Leadership changed several times during this period. Terry Clontz retired as chief executive in 2009, with Neil Montefiore taking over on 1 January 2010. Montefiore retired in early 2013 and was succeeded by chief operating officer Tan Tong Hai. In 2015, former chief executive Terry Clontz became chairman after Tan Guong Ching’s retirement from that role. StarHub opened its Hubtricty innovation centre and converged operations cockpit at Mediapolis in December 2016. Technology development has been a recurring part of StarHub’s history. The company commercially introduced BlackBerry in Singapore in 2003, began 3G customer trials in 2004 and launched 3G in 2005. It launched an i-mode service with NTT DoCoMo in 2005, commercial HSPA+ under the MaxMobile Elite brand in 2009, LTE and enhanced DC-HSPA+ in 2012, HD Voice in 2013, and Voice over LTE the following year. The company added eSIM support to its 4G network in 2017. In television, StarHub moved from analogue and digital cable toward high-definition programming, multiscreen access and IPTV. Digital cable services were announced in 2004, commercial high-definition television arrived in 2007, and TV Anywhere launched in 2012. StarHub TV on Fibre was introduced for commercial customers in 2013 and residential customers in 2015. The company launched StarHub Go as an online streaming service in August 2015, absorbing TV Anywhere into the newer platform. Broadband similarly shifted from cable modem services to fibre. StarHub introduced a nationwide 100 Mbit/s residential cable service in 2006 and fibre plans ranging from 100 Mbit/s to 1 Gbit/s in 2010. It later marketed gamer-oriented plans, dual-broadband packages and additional fibre services. In 2020, a StarHub–M1 joint venture received a licence to build a 5G network. StarHub subsequently expanded its digital-services portfolio through the Singapore launch of Nvidia GeForce Now in 2021, cybersecurity education partnerships and the acquisition of MyRepublic’s Singapore broadband business. The company remains an active integrated telecommunications operator focused principally on Singapore.

  • 2025

    MyRepublic broadband business fully acquired

    [1]

    StarHub announced the full acquisition of the MyRepublic broadband business in Singapore.

  • 2022

    MyRepublic investment approved

    [1]

    Regulators approved StarHub’s acquisition of a majority stake in MyRepublic’s Singapore broadband business.

  • 2021

    GeForce Now introduced

    [1]

    StarHub brought Nvidia’s cloud-gaming service GeForce Now to Singapore.

  • 2020

    5G licence awarded with M1

    [1]

    A StarHub–M1 joint venture received a licence to create a Singapore 5G network.

  • 2015

    StarHub Go launched

    [1]

    StarHub introduced its online streaming service and consolidated TV Anywhere content within the new platform.

  • 2009

    Nucleus Connect selected for national broadband network

    [1]

    StarHub’s subsidiary was selected to operate active infrastructure for Singapore’s next-generation national broadband network.

  • 2004

    Singapore Exchange listing

    [1]

    StarHub became publicly listed on 13 October.

  • 2002

    Merger with Singapore Cable Vision

    [1]

    The merger added cable television and broadband services and established StarHub as a converged communications provider.

  • 2000

    Commercial launch

    [1]

    StarHub formally launched its telecommunications operations on 1 April.

  • 1999

    CyberWay acquired and rebranded

    [1]

    StarHub acquired CyberWay and later renamed the internet business StarHub Internet.

Products and positioning

An integrated Singapore telecommunications and digital-services provider combining mobile, home broadband, television, streaming and enterprise connectivity.

  • Mobile telecommunications · 2000

    StarHub Mobile

    StarHub’s mobile business provides voice, messaging and mobile-data services over successive generations of network technology. Its development included commercial BlackBerry support, 3G, i-mode, HSPA+, LTE, HD Voice, Voice over LTE and eSIM capability. The business later became part of the company’s transition toward 5G services through the StarHub–M1 network venture.

  • Fixed broadband · 2010

    StarHub Fibre Broadband

    StarHub provides residential and business internet access using Singapore’s cable and fibre infrastructure. Fibre offerings expanded from 100 Mbit/s plans to gigabit services, while the company also developed specialised packages for gamers and dual-broadband households. Broadband is a core component of StarHub’s bundled consumer proposition.

  • Pay television and IPTV · 2002

    StarHub TV

    StarHub TV developed from the cable television operations acquired through the Singapore Cable Vision merger. The offering expanded from digital cable channels into high-definition programming, IPTV delivered over fibre and multiscreen access. It serves residential and commercial customers and forms part of StarHub’s broader connectivity-and-entertainment bundles.

  • Streaming and video-on-demand · 2015

    StarHub Go

    StarHub Go is the company’s online streaming and on-demand entertainment platform. It was introduced in 2015 as TV Anywhere was consolidated into the service, reflecting StarHub’s shift from a primarily cable-based television model toward viewing across connected personal devices.

  • Enterprise telecommunications

    Enterprise fixed-network services

    StarHub’s enterprise portfolio includes leased circuits, metropolitan Ethernet, global internet protocol connectivity, virtual private networks, managed security, hosting, colocation, facilities management and business voice or data services. These offerings use the group’s fixed network and are designed for commercial buildings, institutions and enterprise customers.

Controversies

  • 2020

    IMDA fines StarHub and M1 for service disruptions

    Singapore's Infocomm Media Development Authority fined StarHub S$210,000 and M1 S$400,000 for contravening the telecommunications service resilience code in connection with service disruptions. IMDA found M1 in contravention for its first incident but not its second.

  • 2020

    Singapore regulator fines M1 and StarHub over broadband disruptions

    In a regulatory action reported in September 2020, Singapore's Infocomm Media Development Authority (IMDA) imposed financial penalties on two telecommunications operators over broadband service disruptions. M1 received a $400,000 penalty for disruptions that occurred in May, while StarHub received a $210,000 penalty for similar disruptions in April. The reported total of the penalties was $610,000. The penalties concerned broadband service interruptions experienced by customers of the two operators during the periods cited in the report.

Read more

Marketing campaigns

  • 2022DBS #CyberWellness

    Singapore

    StarHub was introduced as a programme partner for DBS #CyberWellness, a digital-safety and cybersecurity-wellness initiative.

Brand decisions

  • 2025

    Full acquisition of MyRepublic broadband businessM&A

    Background

    StarHub continued consolidating its Singapore broadband operations after initially acquiring a majority stake.

    Action taken

    StarHub announced the full acquisition of MyRepublic’s Singapore broadband business for S$105.2 million.

    Acquisition price. S$105.2 million (2025)

  • 2022

    Majority investment in MyRepublic broadbandM&A

    Background

    StarHub sought to increase its position in Singapore’s competitive fibre broadband market.

    Action taken

    Following regulatory approval, StarHub acquired a 50.1% stake in MyRepublic’s Singapore residential and enterprise fibre broadband business.

    Aftermath

    The transaction was expected to expand StarHub’s broadband customer base and market position.

    Transaction value. S$70.8 million announced value (2021 announcement, approved in 2022)

  • 2020

    5G network development with M1Generation change

    Background

    Singapore was allocating licences for the next generation of nationwide mobile networks.

    Action taken

    StarHub and M1 formed a joint venture that received a licence to create a 5G network.

    Aftermath

    The licence positioned StarHub to participate in Singapore’s transition from 4G to 5G connectivity.

  • 2002

    Merger with Singapore Cable VisionM&A

    Background

    StarHub sought to combine telecommunications, broadband and pay-television capabilities in a newly liberalised market.

    Action taken

    StarHub merged with Singapore Cable Vision and absorbed its cable television and broadband operations.

    Aftermath

    The transaction created an integrated consumer communications platform and broadened StarHub’s network and service portfolio.

Recent events

  • StarHub and AirTrunk partner on Singapore data center services[5]

    Reported:

    StarHub partnered with AirTrunk to offer data center services from AirTrunk’s upcoming Loyang campus in Singapore; the services were planned to be available by mid-2020.

  • StarHub announces acquisition of MyRepublic's Singapore mobile telecom business[6]

    Reported:

    StarHub announced it will acquire MyRepublic's mobile telecom business in Singapore, achieving full ownership of MyRepublic's broadband and mobile operations in the country. The deal is expected to complete by end-April 2027 or earlier, subject to conditions including regulatory approval. StarHub estimated the mobile business earned S$2.4 million net profit in the 12 months to end-June, based on about 85,000 active subscribers and S$13 monthly ARPU; no purchase price was disclosed. The MyRepublic Mobile brand and its value proposition will be retained, with customers continuing existing services without disruption.

  • StarHub announces a $120 set-top box exchange discount[7]

    Reported:

    StarHub announced a promotion under which users exchanging illegal set-top boxes could receive $120 toward the rental fee for a StarHub TV+ set-top box, alongside a $30 monthly content subscription. The offer was due to begin July 24 and end August 31.

  • StarHub announced Nikhil Eapen as its new CEO[8]

    Reported:

    StarHub announced Nikhil Eapen's appointment as its new CEO. He was scheduled to start on January 1, 2021, replacing Peter Kaliaropoulos, who stepped down on October 31, 2020.

  • Unconfirmed

    Singapore regulator fines M1 and StarHub over broadband disruptions[4]

    Reported:

    Singapore's IMDA issued M1 a $400,000 financial penalty for broadband service disruptions in May and StarHub a $210,000 penalty for similar disruptions in April. The reported total was $610,000.

  • IMDA fines StarHub and M1 for service disruptions[3]

    Reported:

    Singapore's Infocomm Media Development Authority fined StarHub S$210,000 and M1 S$400,000 for contravening the telecommunications service resilience code in connection with service disruptions. IMDA found M1 in contravention for its first incident but not its second.

  • Unconfirmed

    StarHub reports lower second-quarter earnings[9]

    StarHub reported second-quarter 2020 earnings of S$37.3 million, down 5.6% from a year earlier, and revenue of S$99.4 million, down 18% year over year.

  • StarHub announces CEO Peter Kaliaropoulos's retirement[10]

    Reported:

    StarHub announced that CEO Peter Kaliaropoulos was slated to retire and leave his position on 31 October.

  • StarHub selected MATRIXX Software's platform for giga![11]

    Reported:

    MATRIXX Software announced that StarHub selected its Digital Commerce Platform for giga!, StarHub's digital mobile service brand. The article also says MATRIXX partnered with StarHub as giga! launched.

Sources11 sources

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