Starbucks controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2019
Starbucks apologizes after police officers were refused service
Company response
Starbucks apologized after two uniformed police officers in California were refused service at one of its locations. The company said the employees had been suspended while it investigated the incident.
Company response
Apology — Starbucks
There is simply no excuse for how two Riverside deputies were ignored. We are deeply sorry and reached out to apologise directly to them
Investigation — Starbucks
The employees have been suspended from work while the company investigates the incident, Starbucks confirmed.
Personnel action — Starbucks
The employees have been suspended from work while the company investigates the incident, Starbucks confirmed.
Source excerpt
The employees have been suspended from work while the company investigates the incident, Starbucks confirmed.
Starbucks has apologised after two uniformed police officers in California were refused service, Fox News reported on Saturday.
There is simply no excuse for how two Riverside deputies were ignored. We are deeply sorry and reached out to apologise directly to them
2018
Philadelphia arrests and racial-bias controversy
Two Black men were arrested at a Philadelphia Starbucks after a manager reported them for allegedly trespassing while they waited for a meeting. The arrests generated protests and accusations of racial bias. CEO Kevin Johnson apologized, Starbucks declined to press charges, and the company temporarily closed thousands of U.S. stores for training.