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Stadtwerke Kapfenberg

Stadtwerke Kapfenberg GmbH is the municipal utility of Kapfenberg, Austria, supplying electricity, gas, heat, water, and telecommunications services.

Last updated September 27, 2026

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Overview

Stadtwerke Kapfenberg GmbH is the municipal utility company serving Kapfenberg, a town in the Austrian state of Styria. Operating under the motto "MIT SICHERHEIT NACHHALTIG" ("With certainty, sustainable"), the company describes itself as an active, modern service enterprise whose offering extends well beyond the basic supply of electricity, gas, heat, and water. Renewable energy and energy consulting already play a major role in its business and are expected to grow further in importance. The company is also active in energy-related trades. Its portfolio includes the entire installation sector — electrical installation as well as gas, water, and heating installation — together with air-conditioning and ventilation technology, all offered from a single source. Under the HiWay brand it provides cable television, cable internet, and cable telephony for its region, marketed as fast, flexible, service-oriented, and inexpensive. It also offers InfoTV, a tailored information and advertising package, and the RedZac Elektroshop, an electrical retail outlet known for competent advice and service. A repair service rounds out the offering, providing a service that, according to the company, others have long ceased to provide. The utility traces its origins to the early 20th century. In 1900 the imperial-royal district administration of Bruck approved the "Wasserversorgung der Marktgemeinde Kapfenberg" (water supply for the market town of Kapfenberg). In 1906 the Kleinwasserkraftwerk Au (Au small hydroelectric plant) began operation and delivered the first electricity in Kapfenberg. A concession for the electricity works followed in 1910. Over the following decades the company expanded into a wide range of municipal services, including a public weighbridge, a haulage yard, a funeral service, electrical installation, trade in electrical goods and installation materials, wood and coal trading, and a freight business. In 1940 it was named "Stadtwerke Kapfenberg." Post-war activities included construction of the Alpenstadion (1947–48), a bathhouse business (1948), a buffet at the sports center (1951), and a radio mechanic trade (1952). Today Stadtwerke Kapfenberg continues to operate as a multi-service municipal provider. Its customer center offers in-person service, and it maintains a 24-hour service line (03862 23516) with a separate fault service. Customers can submit electricity, gas, and water meter readings online, and the company promotes photovoltaic systems with a free calculation tool. The company has also warned customers about phishing emails falsely appearing to come from HiWay, stressing that it never contacts customers by email to request account or payment data.

History

The history of Stadtwerke Kapfenberg spans more than a century of municipal service in the Austrian town of Kapfenberg. In 1900, the imperial-royal (k. u. k.) district administration of Bruck granted approval for the "Wasserversorgung der Marktgemeinde Kapfenberg" — the water supply for the market town of Kapfenberg. This marked the beginning of organized municipal utility service in the area. In 1906, the Kleinwasserkraftwerk Au (Au small hydroelectric plant) was put into operation and delivered the first electricity to Kapfenberg. In 1910, a concession was granted for the electricity works (Elektrizitätswerk). The following years saw a steady expansion of municipal services: in 1913 a trade license for operating a public weighbridge (Brückenwaage) was obtained, and in 1919 a haulage yard (Fuhrhof) was established in the Kapfenberg district of Schinitz. In 1920, a concession for a funeral service (Leichenbestattungsunternehmen) followed. In 1926, the company's fields of activity were expanded to include the electrical installation trade. In 1932, it began "trade in electrical requisites and installation material" and obtained approval for trade in wood and coal, as well as opening a freight forwarding business (Frächtergewerbe). In 1937, the first electrical specialty shop was opened in the old town. In 1938, the "Elektrizitätswerk" concession was expanded to include the Höllhammer power plant generation facility. In 1940, the enterprise was named "Stadtwerke Kapfenberg." After the Second World War, the company continued to broaden its activities. In 1947–48, it built the Alpenstadion. In 1948, it obtained a trade license for a tub and shower bath (Wannen- und Brausebad). In 1951, a concession for buffet operations at the sports center followed, and in 1952 a trade permit for the radio mechanic craft. In 1953, the first electrical specialty shop was opened (the evidence text is truncated at this point). Over the following decades, Stadtwerke Kapfenberg evolved into a modern multi-service utility. It now supplies electricity, gas, heat, and water, and has specialized in energy-related trades including electrical installation, gas-water-heating installation, and air-conditioning and ventilation technology. It offers telecommunications services under the HiWay brand (cable TV, cable internet, cable telephony), the InfoTV information and advertising package, the RedZac Elektroshop, and a repair service. The company emphasizes renewable energy and energy consulting, and promotes photovoltaic systems to its customers.

  • 1953

    Opening of the first electrical specialty shop (evidence truncated).

  • 1952

    Trade permit for the radio mechanic craft.

  • 1951

    Concession for buffet operations at the sports center.

  • 1948

    Trade license for a tub and shower bath (Wannen- und Brausebad).

  • 1947

    Construction of the Alpenstadion (completed 1948).

  • 1940

    Naming of the enterprise as "Stadtwerke Kapfenberg".

  • 1938

    Expansion of the "Elektrizitätswerk" concession to include the Höllhammer power plant generation facility.

  • 1937

    Opening of the first electrical specialty shop in the old town.

  • 1932

    Start of trade in electrical requisites and installation material; approval for wood and coal trade; opening of freight forwarding business.

  • 1926

    Expansion of activities to include the electrical installation trade.

Products and positioning

A modern, multi-service municipal utility focused on reliable and sustainable supply, renewable energy, and energy-related trades.

  • Electricity supply

    Basic electricity supply to customers in Kapfenberg.

  • Gas supply

    Natural gas supply.

  • Heat supply

    District heating.

  • Water supply

    Water supply services.

  • HiWay cable services

    Cable television, cable internet, and cable telephony marketed as fast, flexible, service-oriented, and inexpensive.

  • InfoTV

    A tailored information and advertising package.

  • RedZac Elektroshop

    Electrical retail shop with competent advice and service.

  • Installation services

    Electrical installation, gas-water-heating installation, and air-conditioning and ventilation technology, all from a single source.

  • Repair service

    A repair service that, according to the company, others have long ceased to provide.

  • Photovoltaic systems

    Promoted with a free calculation tool for a personal photovoltaic system.

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